5.0 out of 5 stars Not like TV Magic and has some shortcomings, BUT... I did give it 5 stars

N. · January 30, 2023

(function() { P.when('cr-A', 'ready').execute(function(A) { if(typeof A.toggleExpanderAriaLabel === 'function') { A.toggleExpanderAriaLabel('review_text_read_more', 'Read more of this review', 'Read less of this review'); } }); })(); .review-text-read-more-expander:focus-visible { outline: 2px solid #2162a1; outline-offset: 2px; border-radius: 5px; } 2nd Update:Replacement attachment brushes are not available. If they are, it's so complicated that I can't figure it out. Even emailed the company from their website only to have the email bounce back to me.... nice.... Still love it. I'll use the attachment brushes for as long as I can, and then I'll buy a hand held steamer, making sure I can buy replacement parts.Since I wasn't sure how I would like a steam cleaner, I wasn't planning to spend a lot of money. So I'm not dissapointed that this is what I bought. If I had known how much I'd like and and how much I'd use it, I probably would have looked into something more expensive with replaceable parts. But keeping this as a mom and buying another handheld steamer for other things will certainly meet my needs. It's really a great little cleaner.Update:Been using this thing pretty routinely for about 7 months. Still working well. The attachment brushes that I use most are wearing thin. There are definitely parts of my house-- places I couldn't figure out how to clean the first 20 years of living here-- that remain consistently clean now. For the price, still extremely happy.Original review:I'm generally pretty realistic. I wasn't expecting TV Magic, so I wasn't disappointed at all, especially for the price. Unless it breaks prematurely, I would definitely recommend it.The positives:- It's lightweight- It folds to a reasonable size that's easy to store- It's easy to use- It has a lot of attachments, which I've found useful- Not super expensive- Stands up on it's own, which apparently not all of them do?????The negatives:- The cord is short. If I were using it to clean all the floors in my house, I'd use an extension cord. I'm not using it on my wood floors because I don't trust the finish to be sealed well enough in all places. So the short cord hasn't been an issue for me simply because the spaces I'm using it in are small.- Small water "tank." Again, since not using it for all my floors, one fill is enough for my tiled areas. For other cleaning with the handheld portion, I do have to refill it. I'm typically using it around a water source, so it's not a big deal to just refill when needed.- Very loud when using the smaller attachments on full power. I suppose anything shooting a lot of steam out of a little hole would be loud. I just bought a nice pair or earplugs.The cleaning:My house was built in the 50s/60s. I moved in 20 years ago. I would love to have replaced many things in the house years ago, but life doesn't always work that way. Lots of things really show the age.So far:1) Mopped my tile kitchen/sunroom. It did not do a great job on the grout when being used as a mop. BUT..... It did a better job on my kitchen than anything else I've ever tried in there. It's this horrible white, tile with a slightly bumpy texture and very deep grooves dividing each tile into four parts. (who puts this in a kitchen, I have no idea...... It shows every tiny drop of anything that falls on the floor. I've wanted to change these stupid floors since before we moved in but they weren't priority) The only way I've ever gotten the deep grooves clean was to get on my hands and knees, which I didn't do very often for the obvious reasons. And a pass with other mops I've tried were only mediocre at cleaning the rest of the tile. This mop cleaned my floor better and faster than any other thing I've ever tried. The white looked white. It cleaned the deep grooves, which I've always had to do on hands and knees. If something is really stuck, I need to pass over it a few times, but everything has come off. Occasionally, I need to scrap my finger in the groove to get something out. But even then, it's already really loose, just not coming up on the mop.Overall, I'm super happy with it as a mop for my very hard to clean kitchen floors.2) It didn't clean the grout in passing as a mop. The grout looked somewhat better, but not clean. I did, however, clean the grout in part of the sunroom with the grout attachment, and it did a pretty good job. Not quite like TV Magic in all areas. There was, however, an improvement on all areas and some areas were like TV Magic. Could be happier, but still pretty darn happy. Hoping that the more I do it, the cleaner the grout will eventually get. I'll get to the kitchen grout later with hopes to get same results as I did with the sunroom grout.3) I have this "seam" in the laminate backsplash behind my stove. It had this orangish colored smudge across the seam, which I could only conclude was ooze that they never bothered wiping away when adhering the laminate to the wall. Even though it's hidden by the stove, It's always bothered me, and I've tried multiple times over the years to remove it using various methods. I was never able to make any difference at all. This WAS like TV Magic. Came RIGHT UP, SO EASILY! MAGIC!4) While I had the stove moved, I cleaned the floor under the stove. You know how that can get-- gross, sticky icky. Again, MAGIC! Came right up in under a minute with no real work!5) I have an area rug that looked really good for years...... until I got a dog..... No stains or anything just looked overall dingy. It definitely looks fresher after a pass with the steamer.6) Did not do a good job as a furniture cleaner. My sofa is gross because of aforementioned dog. It's still gross. It doesn't look like I've done anything. Might try again at some point later using a different strategy, but I've moved on to other projects at the moment.7) Did a killer job on my shower door, which is sort of textured and frosted. Again, it looked like crap when I moved in, and I have never been able to get it to look completely clean no matter how hard I tried. One pass with the steamer and it looks as good as new. Literally. TV Magic. My only complaint is that people keep using the shower without wiping the door down and messing it up again the same day that I clean it.8) Did a pretty good job on the metal rim of the shower door.9) Did not to a good job on the shower in passing. Didn't clean soap scum from the tile and didn't do anything for the grout. It was like I hadn't done anything at all.10) So I tried the grout attachment for the grout and another small attachment for the tile. It cleaned some areas of the grout very well, some areas moderately well, and other areas not so well. It did a good job of getting the soap scum off of the tile. I suppose I was just looking for a faster way than going over all the tiles with a little brush. But the little brush did work quite nicely.11) All the little crevices on the kitchen sink. I'm pretty thorough when cleaning the kitchen sink, but some areas are just hard to get completely. There are words indented around the rim of my garbage disposal, and there was one part where I just couldn't get the gunk out well enough. Took care of it, no problem and the entire rim was shiny and polished looking. Lots of little crud around the edges of the sink and around the fixture was easily removed. I was really looking forward to this part and really hoped it would work. It did do a satisfying job.Overall, I'm quite happy with the purchase and would definitely recommend it.

5.0 out of 5 stars Versatile and Compact. Great Customer Service. Highly Recommend!

E. · July 17, 2021

So I've had this product for about 7 months now so I feel like I have a pretty good handle on its performance.This thing is really great if you live in a small or shared space. First off it folds up so if you need to you can store it in a cabinet (what I do) so it doesn't clutter up your space. Secondly it has a handheld feature and comes with a lot of attachments so you don't need to buy multiple products. I love using it to clean my bathroom and my range. I even use it to give my reptile a nice steam bath lol and to clean her enclosure. Since it just uses water I don't have to worry about any nasty chemicals.This thing is great for cleaning tile so it works wonderfully for cleaning kitchens and bathrooms. On my particular hardwoods I mostly use it to spot mop as the people who did our floors added waaay to much polyurethane so unfortunately they require a good old fashion scrubbing with a mop and bucket (bummer). However, this does allow me to stretch it a bit with spot mopping so I'm not constantly having to play "the floor is lava" while my floors dry. One tip is if you have hard water use distilled (bottled) water or it'll leave hard water stains on your floors and probably mess up your steamer (like it would any other appliance that uses water).While I love this mop I want to be clear who and what this is for. This is not for heavy duty jobs. If you have some really heavy duty cleaning to do or need some serious sanitation (health concerns, allergens, whatever) then go for an actual steam cleaner. Way pricier but you get what you pay for. This mop is a great compact, cost effective and versatile cleaning device to make your life a little easier. Also keep in mind since this model is compact you're going to refill it more than you would a steam cleaner (one of the ones with a box on wheels and a long hose hour drag around) so if you have a huge house this may not be for you. On the plus side since it's smaller it heats up incredibly fast. Less than 30 seconds on full blast, probably about 15ish but it pretty much starts putting out steam almost immediately. It just takes a few seconds to build up if you have it on the highest setting. My home is about 1,200 square feet and I can do my whole living room and the hallway before having to refill it so it's not like you're filling it up every few minutes or anything but it's definitely not going to give you an hour of cleaning time like some of the more professional grade steamers will.Some thoughts on the attachments. I especially love the nylon scrubbers and the jet attachment for blowing debris out of hard to reach areas (like the crevices on your oven, toilet and corners). The grout scrubber is angled nicely so it's not uncomfortable while cleaning. The clothes steamer is okay. I mean it works but the item is a bit heavy and awkward for steaming clothes imo compared to ones built for that specific purpose but I love using it for cleaning soft surfaces like my sofa and chairs or even my mattress from time to time (I have a toddler). Tbh I haven't used the squeegee attachment but I really should. I live in AR and anyone from here knows you constantly have to clean your car windshield bc we have SO MANY BUGS here. Seriously, I've driven halfway across the country and didn't have to stop once to clean my windshield until I got over the Memphis/Arkansas Bridge. Anyway back to the review.The pads it comes with are okay. I wish they were more like the shark ones where they're either a bit oversized or pocket style and very textured like a bath mat or something. I feel like that style of pad gets into nooks and crannies better and simultaneously clean your baseboards when you run them along the side of the wall. The pads on this model also have trouble sticking now that we've have them for awhile. They don't come off while cleaning but I really have to press them down so I think a pocket style pad would solve that. We do have a ton of them though soSo overall a really great steam mop, especially if you can get it around the $50 to $60 price point as it tends to fluctuate from $50 to about $80 from what I've seen. They also sent me quite a few extra mop pads and their customer service was absolutely incredible when I had an issue. The item comes with a 2-year warranty so if you have any trouble all you have to do is email them and they'll take care of you straight away. I think I got a response to my email either the same day or the very next day. If you're on the fence I hope this review helps you to make an informed decision.

Works great

H. · May 24, 2025

(function() { P.when('cr-A', 'ready').execute(function(A) { if(typeof A.toggleExpanderAriaLabel === 'function') { A.toggleExpanderAriaLabel('review_text_read_more', 'Read more of this review', 'Read less of this review'); } }); })(); .review-text-read-more-expander:focus-visible { outline: 2px solid #2162a1; outline-offset: 2px; border-radius: 5px; } This item seems to fulfill its description. Having said that, it’s my first steam mop so I have nothing to compare it to. I was going back and forth trying to decide between this one and a Bissel but for the difference in price and the positive reviews I read on various sites, I felt it was worth giving it try. So far, I’m pleased with my decision but as far as it’s quality in longevity, only time will tell.Other reviews complain about the cord being too short. Quite honestly, it’s all relative depending on how large the area is your cleaning. Even if the cord is another 5’ or 10’ longer it still won’t reach if you’re trying to cover 5000 square feet for example without having to unplug it.You do have to lay the mop flat to pour in the water which I didn’t find to be a big deal but could be challenging for someone who perhaps has back issues. Having said that, it’s light enough to lift up and perhaps lay it flat on the countertop to be able to pour the water in. I was quite pleasantly surprised how quickly the steam mop heats up and is ready to go in just seconds.Now, for my complaint. Although the steam mop comes with two cleaning pads, the company doesn’t offer their own original pads for purchase. You have to purchase from a third party who’s pads have Velcro on them which if you look closely, don’t line up with the Velcro on the bottom of the steam mop (mop has 6 strips, after market pads have 5). The original pads don't even have strips of Velcro on them because the side that attaches seems to be on big piece of Velcro.All in all, I wouldn't let that be discouraging from purchasing this steam mop, just simply launder the pads it comes with more often.

Who put two different sized pins in the product?

A. · December 10, 2024

Buyer beware the product had two different sized pins, which made plugging the product to the electrical socket a challenge.My compliments to the engineer which came with the design. Also, much needs to be appreciated regarding the non existent customer service of the vendor which is totally incapable of replacing the product and making things right and experiencing some level of job satisfaction by doing so.

جودة ممتازة

m. · February 28, 2025

المنتج اسطوري لكن مع الاسف انه ١٢٠ فولت

Bad experience

V. · June 30, 2021

It stopped working since the first day.

W

G.D.F. · April 23, 2025

Great product