Description:
Reviews:
1.0 out of 5 stars A Costly Lesson in What Not to Buy — Business Owners Beware
If you’re considering the KoolMore Vending Machine for your business, please read this in full before making the same mistake I did.I run a high-traffic business with daily customer demand, and I purchased this machine expecting a straightforward setup: load it, price it, and let it do its job. What followed was one of the most frustrating and costly three-month stretches of my career.Here’s what actually happened:Delayed Delivery: The machine arrived weeks late—completely throwing off our timeline and leaving us without a functioning vending solution for our grand opening.Payment Setup Nightmare: Just getting the payment processor activated took weeks. The setup was convoluted and far from plug-and-play.No Coin Change Mechanism: It shipped with a bill acceptor but no coin return system. You read that right—no way to give change.Disastrous User Interface: The touch screen interface is one of the worst I’ve ever seen—clearly built by engineers with no UX experience. Every small configuration required slogging through long, clunky videos just to figure out basic functionality.False Advertising on Coil Sizes: Despite photos showing candy bars and gum, the coils we received couldn’t hold standard snacks. We had to special order new coils from China—only to receive the wrong ones, adding weeks of delay.Poor Support Hours: Customer service operated in limited windows, often incompatible with U.S. time zones, making real-time help a struggle at best.Outdated Hardware Requirements: To even get the machine partially functional, they required outdated and obscure hardware add-ons—something no modern business should be forced to deal with.Two Failed Tech Visits: After weeks of waiting, the first tech couldn't get it working. Weeks later, another tech also failed. Still no progress.Never Had a Single Successful Transaction: After all the time, money, labor, and headaches—not one snack was ever successfully vended.Over $2,200 in Wasted Costs: That’s just the hard cost I paid employees and covered for monthly fees. It doesn’t include my own countless hours lost trying to salvage this mess.The Only Thing That Worked? The Refund. After three months, they finally issued a refund. It was the only functioning part of the entire experience.To their credit, the company was never rude or unresponsive. But helpful people don’t make up for a deeply flawed product that should never have made it to market.If you're a business owner who values your time, energy, and money, I cannot in good conscience recommend this machine. There are better options out there. This one simply isn’t ready for the real world.
1.0 out of 5 stars Horrible machine, equally awful customer service
The machine is pictured with drink cans, but does not work with drinks. The sprial augars struggle to push a drink out and when/if they reach the end, the tips of the metal spirals will pierce the cans and cause a huge mess. Arrived with broken parts. Overall, I completely regret buying this machine.
Visit the KoolMore Store
KoolMore KM-NRVMCB-50 Snack Vending Machine, Credit Card Reader, and Bill acceptor with 22 Inch Black, 60 Slots/Non-Refrigerated with Touch Screen
AED47,13167
Quantity:
Order today to get by 7-14 business days
This item qualifies for free delivery
Imported From: United States
At BOLO, we work hard to ensure the products you receive are new, genuine, and sourced from reputable suppliers.
BOLO is not an authorized or official retailer for most brands, nor are we affiliated with manufacturers unless specifically stated on a product page. Instead, we source verified sellers, authorized distributors or directly from the manufacturer.
Each product undergoes thorough inspection and verification at our consolidation and fulfilment centers to ensure it meets our strict authenticity and quality standards before being shipped and delivered to you.
If you ever have concerns regarding the authenticity of a product purchased from us, please contact Bolo Support. We will review your inquiry promptly and, if necessary, provide documentation verifying authenticity or offer a suitable resolution.
Your trust is our top priority, and we are committed to maintaining transparency and integrity in every transaction.
All product information, images, descriptions, and reviews originate from the manufacturer or from trusted sellers overseas. BOLO is not affiliated with, endorsed by, or an authorized retailer for most brands listed on our website unless stated otherwise.
While we strive to display accurate information, variations in packaging, labeling, instructions, or formulation may occasionally occur due to regional differences or supplier updates. For detailed or manufacturer-specific information, please contact the brand directly or reach out to BOLO Support for assistance.
Unless otherwise stated, all prices displayed on the product page include applicable taxes and import duties.
BOLO operates in accordance with the laws and regulations of United Arab Emirates. Any items found to be restricted or prohibited for sale within the UAE will be cancelled prior to shipment. We take proactive measures to ensure that only products permitted for sale in United Arab Emirates are listed on our website.
All items are shipped by air, and any products classified as “Dangerous Goods (DG)” under IATA regulations will be removed from the order and cancelled.
All orders are processed manually, and we make every effort to process them promptly once confirmed. Products cancelled due to the above reasons will be permanently removed from listings across the website.
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Visit the KoolMore Store
KoolMore KM-NRVMCB-50 Snack Vending Machine, Credit Card Reader, and Bill acceptor with 22 Inch Black, 60 Slots/Non-Refrigerated with Touch Screen
AED47,13167
Quantity:
Order today to get by 7-14 business days
This item qualifies for free delivery
Imported From: United States
At BOLO, we work hard to ensure the products you receive are new, genuine, and sourced from reputable suppliers.
BOLO is not an authorized or official retailer for most brands, nor are we affiliated with manufacturers unless specifically stated on a product page. Instead, we source verified sellers, authorized distributors or directly from the manufacturer.
Each product undergoes thorough inspection and verification at our consolidation and fulfilment centers to ensure it meets our strict authenticity and quality standards before being shipped and delivered to you.
If you ever have concerns regarding the authenticity of a product purchased from us, please contact Bolo Support. We will review your inquiry promptly and, if necessary, provide documentation verifying authenticity or offer a suitable resolution.
Your trust is our top priority, and we are committed to maintaining transparency and integrity in every transaction.
All product information, images, descriptions, and reviews originate from the manufacturer or from trusted sellers overseas. BOLO is not affiliated with, endorsed by, or an authorized retailer for most brands listed on our website unless stated otherwise.
While we strive to display accurate information, variations in packaging, labeling, instructions, or formulation may occasionally occur due to regional differences or supplier updates. For detailed or manufacturer-specific information, please contact the brand directly or reach out to BOLO Support for assistance.
Unless otherwise stated, all prices displayed on the product page include applicable taxes and import duties.
BOLO operates in accordance with the laws and regulations of United Arab Emirates. Any items found to be restricted or prohibited for sale within the UAE will be cancelled prior to shipment. We take proactive measures to ensure that only products permitted for sale in United Arab Emirates are listed on our website.
All items are shipped by air, and any products classified as “Dangerous Goods (DG)” under IATA regulations will be removed from the order and cancelled.
All orders are processed manually, and we make every effort to process them promptly once confirmed. Products cancelled due to the above reasons will be permanently removed from listings across the website.
Description:
Reviews:
1.0 out of 5 stars A Costly Lesson in What Not to Buy — Business Owners Beware
If you’re considering the KoolMore Vending Machine for your business, please read this in full before making the same mistake I did.I run a high-traffic business with daily customer demand, and I purchased this machine expecting a straightforward setup: load it, price it, and let it do its job. What followed was one of the most frustrating and costly three-month stretches of my career.Here’s what actually happened:Delayed Delivery: The machine arrived weeks late—completely throwing off our timeline and leaving us without a functioning vending solution for our grand opening.Payment Setup Nightmare: Just getting the payment processor activated took weeks. The setup was convoluted and far from plug-and-play.No Coin Change Mechanism: It shipped with a bill acceptor but no coin return system. You read that right—no way to give change.Disastrous User Interface: The touch screen interface is one of the worst I’ve ever seen—clearly built by engineers with no UX experience. Every small configuration required slogging through long, clunky videos just to figure out basic functionality.False Advertising on Coil Sizes: Despite photos showing candy bars and gum, the coils we received couldn’t hold standard snacks. We had to special order new coils from China—only to receive the wrong ones, adding weeks of delay.Poor Support Hours: Customer service operated in limited windows, often incompatible with U.S. time zones, making real-time help a struggle at best.Outdated Hardware Requirements: To even get the machine partially functional, they required outdated and obscure hardware add-ons—something no modern business should be forced to deal with.Two Failed Tech Visits: After weeks of waiting, the first tech couldn't get it working. Weeks later, another tech also failed. Still no progress.Never Had a Single Successful Transaction: After all the time, money, labor, and headaches—not one snack was ever successfully vended.Over $2,200 in Wasted Costs: That’s just the hard cost I paid employees and covered for monthly fees. It doesn’t include my own countless hours lost trying to salvage this mess.The Only Thing That Worked? The Refund. After three months, they finally issued a refund. It was the only functioning part of the entire experience.To their credit, the company was never rude or unresponsive. But helpful people don’t make up for a deeply flawed product that should never have made it to market.If you're a business owner who values your time, energy, and money, I cannot in good conscience recommend this machine. There are better options out there. This one simply isn’t ready for the real world.
1.0 out of 5 stars Horrible machine, equally awful customer service
The machine is pictured with drink cans, but does not work with drinks. The sprial augars struggle to push a drink out and when/if they reach the end, the tips of the metal spirals will pierce the cans and cause a huge mess. Arrived with broken parts. Overall, I completely regret buying this machine.
Similar suggestions by Bolo
More from this brand
Similar items from “Vending Machines”
Share with
Or share with link
https://www.bolo.ae/products/UO0Q9UGM37W