5.0 out of 5 stars Like the unit but wary of instructions and wifi.

V. · August 20, 2024

(function() { P.when('cr-A', 'ready').execute(function(A) { if(typeof A.toggleExpanderAriaLabel === 'function') { A.toggleExpanderAriaLabel('review_text_read_more', 'Read more of this review', 'Read less of this review'); } }); })(); .review-text-read-more-expander:focus-visible { outline: 2px solid #2162a1; outline-offset: 2px; border-radius: 5px; } There are a good many mini split “how to” videos available on line; some better than others. I recommend looking at as many as possible because none encompass all of the possibilities (good or bad). When you watch those videos you will see the packaging, the carton inventories, and then steps of procedure. So far there is little to take issue with but in the procedures video you will see the connection of the line set near the evaporator which is the first line set couplings. Post coupling you will be instructed to UV Tape the coupled line set and move toward the coupling of the line set from the evaporator to the compressor.DON'T DO THAT.After connecting the line set to the evaporator, UV Tape the line set from the evaporator to about 8” from the line set to evaporator connection ( or whatever space you think you will need to work on those connections). If this is taped all the way to the compressor before the connection at the compressor is established and the line set is vacuumed you will have to cut your way into it to check those couplings in the event there is an indication of for a leak. Since it is a UV Tape spiral any cut and forced opening to allow room for re-torquing those connections will be sloppy and probably lack having the integrity of the rest of the wrapped line set. I suggest wrapping the line set about 8” below the coupling and wrap to the end of the line set.I have to express a measure of disappointment regarding the manufacturer’s DYI marketing approach as contradicted in operating manual notations as necessarily being installed by a trained professional; can’t have it both ways COST WAY.The change of disposition is because there are at least four catastrophic results that are very possible: you could blow your head off, you could be electrocuted, you could suffer frost bite, you could be blinded, and you could be fined thousands of dollars. A meager mention of the need for an R-32 Vacuum Pump is lacking and in need of a fuller explanation. An R-32 Vacuum Pump is designed to prevent sparks near the refrigerant. Adapters are not the answer to be able to use a vacuum pump that is not R-32 compliant.When I vacuumed my line set I had a leak. At this point I have a real problem because I know the evaporator line set is reliable but I can't be sure about the line set couplings I made. How do I determine where the leak is if all I have to work with is a vacuum pump? I can't see a leak. Maybe if my hearing was better I could hear the leak but sadly, my hearing is failing. Should I roll the dice and tighten all connections and risk opening the refrigerant valves? If I do but didn't tighten the connections enough I now have refrigerant leaking into the atmosphere. Now, I will need to call an HVAC technician and that means I have lost the DIY cost savings.At this juncture I elected to purchase an adjustable torque wrench and a nitrogen cylinder and gauge set. Nitrogen under 150 lbs of pressure makes a leak audible and I did not want to risk releasing the refrigerant without being absolutely certain the gas would be contained. The leak turned out to be the connection of the compressor. I made the correction and opened the valves for the flow of the refrigerant. Saving THE FYI advantage is important but more importantly is please of mind; knowing there is no leaks.The unit is nicely made, light, and unbelievably quiet. Once the power was turned on it performed as designed with one exception; WiFi readiness. More on that later. I installed the remote controller/thermostat batteries and read the controller instructions to find illustrations that didn't look like my controller. Confusion is never helpful when attempting to do something that is new. I am already uncertain of how to proceed and I have illustrations that don't seem to be for my application. Looking for a way to a happy ending, I encountered more confusion regarding QR Codes. The QR Codes are smaller than a US Postage Stamp and they are arranged in a block of 12 or more and I have to find the one that I need. I’m 78. My eyesight is failing! Is Cost Way only interested in the youth market? No one seems to care if the directions published are readable for ALL markets. The “right” QR contained the same information as I had already read in the manual. I set the temperature and the space immediately cooled to the point it was uncomfortable. The unit is faster and blows colder than the house system so I had to reduce it to find my comfort zone. It works well and I am happy with the evaporator and condenser.The WiFi instructions are wanting. Connecting has been very challenging. Remaining connected is even more of a challenge. I don't understand why a well written, photo guided, and proofread instruction sheet is so difficult to accomplish. I am struggling with several Chinese manufacturers because of this issue. It isn't helpful to try to make one set of directions fit many different production models if disregards, and exceptions cloud the directions. In my career I have not found experienced English proficient technical writers to be expensive. Adding the cost of competent translators and/or technical writers to the cost of the product will amount to a fraction of the lowest measure of exchange. If I have to struggle to scan at codes smaller than a stamp at least make sure it produces information that is useful. I have connected once for about 80 seconds. I am “off line” at present.CORRECTION: I am on line and WiFi is working.I like the product and I would purchase it again.

5.0 out of 5 stars Smart mini split

P. · April 8, 2025

The media could not be loaded. We decided to get a mini split for our home this summer because our main central ac doesn't cool our bedroom well enough since it's at the end of the house. We had an electrician install the outlet outdoors and have been searching locally for a unit that was compatible with Alexa. It's been impossible to find a well priced unit at retail stores around us. I've purchased a lot from Bolo but didn't think to look here for a mini split. Then I found this one that has everything we want and at a great price. I'm not a huge fan of the remote control it comes with, I think it needs to be updated but we don't even use it. We have a smart home and control most lights and fans with Alexa and this unit easily fit right in with our smart devices. My husband said it came very well packaged. One package was shipped by FedEx and the other delivered by Bolo. Tracking wasn't available for the Bolo one so I was surprised when they delivered it. Overall we've had a easygoing experience and I'm happy we chose this mini split for our home. I believe it's a long term investment that will keep my family comfortable for years to come.

5.0 out of 5 stars Loved it

c. · March 25, 2025

I recently move into a new apartment and the place didn’t have any ac. So like any others I looked online and found this, it was great cooling and works really well. It doesn’t have any leaking and works fast too, for its price it was honestly the best you can get. Not to mention that it’s not loud and the remote is easy to use. Also super easy to set up and get working.

4.0 out of 5 stars I am almost 100% satisfied with this unit.

T. · June 4, 2025

We've had this unit installed for about two months now. It looks nice and cools very well. I have not used the heat mode yet, but didn't buy it for that purpose. It is very quiet and does not disturb our sleep. The motor on the interior unit wasn't working when we received it, but the company made this right. It was just the frustration of getting a new motor installed. The fan runs continuously until turned off, which wasn't expected. The thermostat isn't very acurate but I have a thermometer underneith it so I know what temperature it actually is in the room. I am very pleased with how it cools my bedroom and bathroom area. It gets cold!

5.0 out of 5 stars New generation

D.G. · May 23, 2025

The media could not be loaded. The customer asked for a 110v AC, before installation I did an inspection, everything looks pretty good, also good that its on R32

5.0 out of 5 stars Buy !!!

E.C. · March 30, 2025

Great system, HVAC contractor, in bham al, I will be installing this brand in the future

5.0 out of 5 stars Powerful Air Conditioner

A.K. · December 31, 2024

The media could not be loaded. I've installed this AC yesterday for my grandfather bedroom and it looks and works great. The installation took me a few hours, which wasn't too bad and all necessary parts were included. The only issue I encountered was with the connector for the main tube to the indoor unit, you need to be very careful when rolling it (I almost scratched the tube). The brackets are good quality and weren't too difficult to install on the wall. The outdoor unit comes with a cover for the connections, but I wrapped them with my own stuff for extra protection and would recommend to do it same. Overall, I think its pretty good deal for the price.

5.0 out of 5 stars Amazing mini split

P.W. · August 29, 2024

The media could not be loaded. I needed a product that was easy to install and powerful enough for my garage. This mini split is better than I had hoped for. Installation may require a professional but was relatively easy for a do it yourselfers. I purchased the optional bracket from costway and it is also easy to install. I also purchased a non fuse disconnect, 220 line and a hvac evacuation vacuum. The install went smooth and the system works flawlessly. The unit has heat, AC, dry and auto modes. I turned the unit on AC and it is very quiet. You car barely tell it is running. Quiet but very powerful. My garage was finally cool for the summer and I look forward to being able to be comfortable regardless of the season. This is a great value for the money. I used the hvac vacuum to test the system for leaks and it was a perfect seal on my first attempt. Be sure to consult a professional if you do not have a basic knowledge of installation.

Amazing product

A.Z. · April 13, 2025

(function() { P.when('cr-A', 'ready').execute(function(A) { if(typeof A.toggleExpanderAriaLabel === 'function') { A.toggleExpanderAriaLabel('review_text_read_more', 'Read more of this review', 'Read less of this review'); } }); })(); .review-text-read-more-expander:focus-visible { outline: 2px solid #2162a1; outline-offset: 2px; border-radius: 5px; } Impressive deviceEasy to use and make heating and cooling in excellent way

Great value!

C.N.M. · March 24, 2025

Great price for a heat pump, 4 months in and it's still working well. I had a bit of a problem with ice buildup, but I think that's more because of my sloppy installation than an actual issue with the pump

12000 btu

p. · March 2, 2025

Works great now. seems quiet but ain’t very hot at-20c as advertised. still good machine.

AUDEUR DE PLASTIQUE CHAUFFÉ A LA PARTIE MURAL..

J.G. · November 29, 2024

Bonjour,la thermopompe a été installée des reception selon les regles.Et aujourd hui,audeur forte de plastique chauffé anormal,quoi faire avec ca ?J ai coupé l alimentation..

Great little unit

K.B. · January 14, 2025

Color me impressed! This is a fantastic value. Time will tell on the longevity but so far so good.