5.0 out of 5 stars Bring a change of undies

A. · March 4, 2024

(function() { P.when('cr-A', 'ready').execute(function(A) { if(typeof A.toggleExpanderAriaLabel === 'function') { A.toggleExpanderAriaLabel('review_text_read_more', 'Read more of this review', 'Read less of this review'); } }); })(); .review-text-read-more-expander:focus-visible { outline: 2px solid #2162a1; outline-offset: 2px; border-radius: 5px; } The media could not be loaded. This might be long so scroll to the bottom if you want a summary.I ordered this scooter taking a chance because I wanted something fast and fun, but I didn't want to drop 3-4K like some more of the more privel-I mean commited people. I stumbled across this scooter and thought "well, if its not what its advertised to be, I'll just refund it through Bolo." So I made the impulsive purchase and then spent the next 3 days combing reddit for any experiences with this vehicle. Almost every post mentioning this (or its sister brands with similar builds) is bombarded with hateful messages about the quality and deception from purchasing scooters overseas. It made me regret it for a second but then I remembered what kind of people comment on reddit with such pompousness.In came the scooter. The manual is very straight forward but doesn't explain anything - not needed since the only thing you need to do with this out of the box is screw in the handlebars to the stem, put in some air, and away you go. The 2 screens provide straight to the point information such as speed,voltage, battery levels, odometer, left/right turn signals, what gear you are on and so on. The scooter comes with turn signals, brake lights, front lights and colorful lights coming from the board themselves. You WILL be seen at night which is great. It also comes with a seat that will come in handy for this next part...You will literally sit on the edge of your seat when your scooter roars and sends you flying down your street. Its FAST. The throttle is sensitive. BUT it doesn't have to be that fast and jumpy because you have the options of eco mode(and turbo mode) as well as setting your p settings for soft starts(amongst other p settings). This is one scooter that actually goes as fast (faster even) than what the company claims. I reach 52MPH. In like 5 seconds. It was AWESOME!The build and quality of the frame is also great as the scooter is not light. So if you are like me and take your scooter to your train to work, better know where all the elevators are. This heavy duty steel bastard is HEAVY.Finally, customer service. On the same day I received my scooter (today 3/5/24), I noticed that I only received one charger instead of 2 like everyone else said they got. I thought "yup, this is what I get for not spending my life savings on a Wolf or Dualtron." Right?Wrong. I reached out to customer service the very same day I received my scooter and noticed the missing charger. I got a response about 7 hours later (they are based out of China) and was relieved to hear that the chargers were upgraded and that I only needed one to charge it. I reached out to them on Whatsapp which was extremely convenient, direct and responsive. They were right - my scooter has about 60% battery when I received it. 2 hours later, I was fully charged and on my way to work. Also, I reached out to Eco Going (the store that sold me the scooter) and they replied hours later too.Needless to say, I am extremely happy with my purchase and very satisfied with the entire ordering process as well as after-putchase support. I will update a few months down the line. I would highly recommend this scooter to anyone who wants a fast, affordable, and good quality scooter with all the bells and whistles. The scooter looks like it will require DIY down the road but its as if it was made to be straight forward and manageable. Should there be any issues, you may have to do your own work- so if you don't like getting your hands dirty, you may want to keep looking. Otherwise...TLDR: I never heard of Bikydom and this scooter looks like a rebranding of the Fieabor and Arwibon but with some upgrades. I'm glad I took a chance because the scooter is fast, beautiful, loaded with features and customer service was excellent. Their warranty that covers parts between 6 months and a year plus Bolo's return policy should it not suit you is a great reason to take the plunge and buy this scooter!!UPDATE -5/21/2024Almost 3 months in, 400+ miles and this scooter has not skipped a beat. I have customized it myself to appeal to me even thought it came beautiful enough as it was. It has stood up to some abuse. I have hit a few potholes really hard accidentally and the most recent one caused me to lose my scooter bag , that's it! No bend in the frame or wheel, no performance issues. Despite it being only IP5, it has withstood the rain, mud and dirt with grace.Going back to me losing my scooter bag - it had about $150+ worth of tools including the charger. When I informed customer support, they sent me a new charger....but also included a scooter bag with extra tools FOR FREE!! The customer support for Bikydom is TOP NOTCH. Anything I have ever needed or asked for, I was either shipped in under a week for free (if it was a warranty item) or shipped to me with extra free stuff. I have never experienced customer service the way I have with this company ever and that alone is worth the price tag of the scooter.TLDR: I will update at the 6 month mark. So far, the scooter still rides like I just pulled it out the box despite being my everyday commuter scooter and despite some of the abuse it has gone through. The customer service is 11/10- any questions I ever had or any issues that ever arose, the customer service agent went above and beyond. Another reviewer mentioned having issues with his tire and them sending him a new tire already installed after his warranty period expired - that is the kind of support you will get when you purchase this scooter.

1.0 out of 5 stars Don’t be fooled they break down easy and I would suggest learning how to repair

B.m. · May 8, 2025

Received scooter and it didn’t work the throttle was broken and or didn’t work and the rear breaker light was on along with red circle with exclamation mark. It’s the second one we bought and the first one doesn’t go as fast as stated. The fastest it was able to go was / is 47 kilometers per hour which contradicted what is stated. The repair on them has to be learned being they come from china in a some way. Support doesn’t answer your email and the warranty people do not respond for the money it’s trash

5.0 out of 5 stars My overall experience

b. · December 20, 2023

This scooter is awesome it handles very well the suspension is awesome, the braking is on point, the overall feel of this scooter in low/high speeds under good conditions or bad is excellent. I had no problems with this scooter since buying it back in September of 2023. I recently had a flat and needed to get a new tire I had problems with the new tire holding to the rim so I reached out to customer service for support long after my warranty had expired with Bolo and the team in China talked me through my problem and to my surprise offered to replace the entire back wheel tire included for free. How's that for customer service they even paid for the shipping/ handling. This scooter and its company is number one in my book. So if your looking for a real good quality scooter and a excellent customer service experience from a real trustworthy company look no further than here

4.0 out of 5 stars speed not as advertised

N.S. · May 3, 2024

great build quality, great design, smooth ride, just not as fast as advertised which was disappointing. only reached 42mph, i am 85kg body weight

5.0 out of 5 stars Power, Speed, Reliability

D. · April 9, 2024

I will admit upon arrival there was some technical issues the scooter had with no online available videos to explain. I thought i was SOL but within a matter of hours, the tech support got back to me with responses that were friendly and videos they have available in their own server in China. The videos are very well explained and edited for ease of understanding.I must say I'm impressed with their customer service and quality of scooter, i will definitely buy from them again if i ever need anything more.

1.0 out of 5 stars Broken parts, big safety hazards!!!

J.m. · May 27, 2025

The media could not be loaded. I would not purchase this item from this seller. Parts came in scratched up, screen and horn stopped working after the 2nd and 3rd ride. And my handlebars bent on the 5th ride causing a bad crash. Overall unreliable and very dangerous due to defects.

5.0 out of 5 stars Great customer service!

A.S. · July 18, 2024

Absolutely love this thing, have had it for a couple months and have rode it everywhere. It turns heads and sparks conversations everywhere I go. I recently had a bit of a spill on it and couldn’t get it working so I contacted costumer support and they have been incredibly helpful and even sent me free replacement parts! Would definitely recommend if you want to rip around town or off-road!

1.0 out of 5 stars Good but beware…

A.N. · July 27, 2024

The scooter is good, good speed, good battery life, has a thought looking appearance, however be prepared to change tires every month. Not to mention the horn no longer works after less than 1 year of use, the suspension system is wonky and squeaks non stop even from first ride, the scooter I received had scratchy brakes from the beginning which stopped once the break pad diminished. The main problem with the scooter is not having access to solid tires, any piece of debris or metal will ruin your day, having to pay 40-50 dollars for a new tire every time. Overall I will admit the scooter is very good for everyday commuting, but please do yourself a favor and buy a scooter with access to solid tires. BUY AT YOUR OWN DISCRETION.EDIT: Rear scooter frame has split in two since I first posted the review, it is now unusable, not to mention it broke while I was riding it, very dangerous. Cheaply made almost constes me a visit to the hospital.