Description:
Review:
5.0 out of 5 stars Beyond expectations!
I'm a tech research fanatic. Before I spend more than 10 dollars, I research the company, the product and if unsatisfied upon finally receiving the product, I send it back with honest feedback.We have a lower-priced robot vacuum that we have been using for a couple of years. We were more than happy with that one. It bounced around the house randomly vacuuming and kept our house pretty dog hair-free! Then we'd change the tank and we'd have it mop every couple of weeks or so and it did a fairly good job at that too. Never had a complaint.My mother wanted to give us a gift this past Christmas that made our life easier. One of us has cancer and it had become increasingly difficult to keep up with house chores with all the travel, the chemo appointments that were 3 states away and balancing a career on top of food shopping, doctors appointments and the list unfortunately goes on. I knew what I wanted because I was so impressed with the less-featured robot vac that we currently had and how it gave me back some time for other things. It still required managing while it was running, but so inspired me to research more featured units.My extensive research compared the Eufy Omni X10 with other much more expensive models. The review videos I saw online and magazine reviews I read occasionally had this model as a contender. Sweeping and mopping a 3000-square-foot home takes a lot of time. With that challenge also comes the age of the house. The transitions between older rooms and renovated rooms were a major obstacle for our current robot vac and mop, as well as having various-sized carpets on a parquet wood floor. It got stuck everywhere. The house constantly needed vacuuming and some of it needs vacuuming and mopping fairly frequently. Daunting for a machine to handle? Not this one...I am continually amazed by the precise cleaning this little robot does.Upon initial setup, it took itself on a tour of our entire house (unaided by me) and mapped the house perfectly. I then went in and named the rooms and chose an easily customizable routine to do a food cleanup in our kitchen every night after dinner; it wakes up at 9 PM, heads to the kitchen and vacs and mops the whole floor, even has a setting to mop the edge which, takes a little longer, but impresses me. I now just sweep all the counter crumbs and bits and pieces of small food prep right onto the floor and walk away. I also have an every other day program that vaccuums some rooms, and both vac and mops other rooms. Bathrooms, I have it clean twice every other day. The unit knows when I've moved furniture and is able to go back and forth during it's cleaning cycle to empty the dust bag. clean it's mop heads, dry them off, get a little charge and head back to where it left off.I also have 2 Jack Russells who shed a lot and get their dirty little paws on everything. The bot takes care of their little (filthy muddy) paw marks and the hair too. I never see it.The only thing you need to do is take care of filling it with fresh water (and cleaning solution that you can buy separately from Eufy) and empty the dust bag and dirty water tank when it tells you. When the bot empties itself, it's about as loud as a normal vac so, I have it clean in the daytime so it doesn't interrupt sleeping. I also diligently clean the dirty mop tank and the tray the bot sits on in the home base. It's the least I can do for something that has given me back hours each week to enjoy with my spouse.I don't give 5 stars easily to any product. But I can't recommend anything more strongly than this very smart little vac/mop bot. As always, order replacement items when you buy it, get an extended warranty and take care of it to ensure a long lifespan. This is a great product.Now, if we only had a drone duster bot that could also do windows. I'm sure it's coming and when it comes to housework, I'll get that as well.
5.0 out of 5 stars I don’t have to worry about emptying or washing it myself.
I recently got the Eufy X10 Omni and I absolutely loved it. It makes my daily cleaning so easy and effortless. The suction power is amazing, and it picks up dirt, dust, and pet hair without any problem. The mopping feature is also really good and leaves the floors feeling clean and fresh.What I love the most is how it automatically empties the dustbin and washes the mop, so I don’t have to touch anything or clean it every day. It saves me so much time and keeps the house looking tidy all the time. The app is easy to use, and it maps the house perfectly.Highly recommend it to anyone looking to reduce their daily cleaning work and keep their home spotless with minimal effort!
5.0 out of 5 stars Great little vacuum and fantastic customer service
We purchased this vacuum, Eufy x10 Pro Omni, for a house gift to ourselves for Christmas. We ordered it on Cyber Monday and didn't receive it until December 24th. No problem, thankfully we had a friend that remained in town and was able to go to our house on Christmas eve and place it in our garage. I started using the vacuum on Friday the 27th, 9 days ago and I have been running it through all the functions and everything I can to see if it has any issues or if it doesn't meet my expectations so I can return it if there are any issues. Before trying to use the vacuum, I watched all the videos and read as much material as I could on setting it up and mapping the home. After feeling comfortable about setting it up I started to set it up to map the house, following instructions in the manual I downloaded. Everything went pretty well and it seem to map out the rooms very well. I noticed if you have curtains that hang to the floor this will cause the vacuum to drive around the curtains and not get close to the wall. Also if you have a bed skirt around the bed it will not go through it to get under the bed. This prevents the vacuum from going under the bed to clean. Before we clean the rooms we pull this up and tuck it in so it will clean under the bed and I roll the curtains up so it will get closer to the wall. I have tried every command and different levels to vacuum different rooms, vacuum and mop bathrooms and the kitchen. The vacuum works very well and I like how it will self-empty at the time intervals I have set it at. For tile it mops and cleans very well with no streaks. Our hardwood floor it cleans it very well however, it leaves swirling marks as well as tire pattern marks from the wheels. I have tried different water levels and trying to clean twice. I do like that the vacuum washes the mops and then dry's the mop heads, so they don't begin to smell. Great feature. When it self-cleans, after vacuuming, it is pretty loud. I think this is because it needs a great deal of suction to clean out the vacuum and deposit it in the bag. This is not an issue if the base is in a different room away from locations you use to relax or watch TV. Even then, it's no problem because it only lasts a few seconds and you can run it when you're not home. I have tried every scenario this vacuum has to offer and it has worked very well and I have been pleased up until last night. Day 8 of testing. For some reason the task of cleaning or emptying the tray for dirty water does not work anymore. I looked up how to troubleshoot this problem and have done everything, several times, that was in two or three troubleshooting guides, video and written. I cleaned everything even though nothing was dirty, since we have only had this vacuum for 8 days, before this issue. See the picture of the water in the tray and how clean it is. Not a dirt or dirty tray issue. I have checked rubber seals, blown soft air through the lines with no issues of blockage. Filters are all clean and brand new. I've been working on this issue for three hours now trying everything and chatting with Eufy, sending Eufy an email explaining the issue with uploaded videos showing all the parts and me going through the steps they requested to fix the problem. I can't call them because they are not open until Monday and as usual, nothing goes wrong until the weekend. At this point I am at a standstill until I can troubleshoot the problem with an actual person. I will update this review once I go through this process and will explain the solution. If, there is one other than replacing the unit. More to come on this. Up until this issue started this vacuum has worked exceptionally well. I highly recommend if you purchase this vacuum to take the time to run it through every scenario, as I have, to make sure it has no bugs and/or that it meets your expectations. At this point I would recommend it to a buyer with caution. This is a very sophisticated piece of equipment that, in my opinion, has a lot of things that could go wrong. Things that even the best handyman won't be able to fix. This day and age, appliances with electronics and all the bells and whistles fail quite regularly and require expensive circuit boards and electronics to repair them. Not to mention the cost for the repair person to do it if you are unable. I recommend purchasing the extended warranty. If not, run this thing every which way to Sunday before the 30-day return expires and then hope nothing fails, especially on a weekend, after the warranty has expired. More to come on this.Update. Eufy emailed me a return label and instructions to send back the base not the rob vac. I had saved the original box therefore, sending it back was not a problem. It took over a week to get a replacement base. I contacted Eufy per my concerns of this elapsed time were I was not able to continue testing the vacuum and its features within the 31 day timeframe for a full refund. They assured me they would extend this date by two weeks. I received the new base shortly after a week. When I returned the base I sent in the cord to the unit and left the vacuum bag installed. When I received the new base it was missing the cord and did not have a vacuum bag. I contacted Eufy and they assured me a cord and a pack of vacuum bags would be shipped. It’s been now almost one more week and I have yet to receive the shipment. For two weeks I haven’t been able to use the vacuum. Eufy did issue me a number to receive two wash pads for free. I had to go to a site through a link emailed to me and enter the code. Problem is, the code covered $10.00 of $12.00 cost do I had to pay $2.00. I contacted Eufy and they said they would reimburse me the $2.00 however, I would have to wait until I receive the pads and then I would need to contact them at such time. Now I’m waiting for the cord, vacuum bags and wash pads. Sorry this review has turned into a novel. I just want to put everything out there to help others to decide on a purchase. As for the vacuum and what I have experienced, while I was able to use it, I am very pleased with the results.Received the new base and everything has worked exceptionally well. Whenever I send the support or customer service an email or a question they always respond immediately with an answer. This unit I would recommend to anybody who has animals. I’ve not had a problem with dog hair tangling in the brush. If someone in the family has long hair that will get tangled in the brush. Great little mid price vacuum fantastic customer service.
Need more lift but mopping is great.
I can't fault the mopping function, it's great, but the device infrequently gets stuck when transitioning to carpet. The carpets I'm referring to are not high or thick.
Great product (and customer support)!
Usage: large spaces, limited furniture, but varying surfaces (commercial carpet, high doormats, uneven wooden floor), plenty of foot traffic.We compared to a Shark robo vac (without mopping) and the eufy X10 Pro Omni beats the former in all of the categories below by a huge margin.Pros: easy to set up; mapping without issues, map editing intuitive, great app (quick to open, intuitive to use, plenty of videos are linked to the error messages and settings); powerful suction and mopping functionality; settings for spcaces are saved for the next time; operating pretty reliably over/around obstacles; doesn't fall down stairs and respects no-go zones; easy maintenance (again the in-context support videos are quickly accessible, so google-ing the instructions on the wild internet), super-responsive support by phone, chat, and email (I cannot stress this feature enough - they even sent us a a evaluation package of their proprietory cleaning solution when we asked whether it was right for our hardwood floors - which it prooved to be [shiny surface, just as nice as Murphy's, no lemon scent tough]).Cons: Can't think of any. I think this is as good as it gets in terms of AI powered vacs/mops. I find it does need supervision, though. For spaces with furniture, I think it requires prep if you are after a thorough (close to the edges) clean. You have to move the furniture away from the wall, temporarily move power cables out of the way, etc. and then put it all back together again. And I would like earlier warnings about a compromised brushroll (entangled) or dustbin. The little guy was acting oddly, but I couldn't figure out what was going on. So, there is some room for improvement. But now I know to just put 'vac maintenance' on my duty rotation sheet.Notes: It's not as fast as I would like (especially when vaccuming & mopping in one go, looking at the history it took 1 hour to clean 77 sm2 (829 sf, no carpets, just hardwood floor). As it can't do much more than that on a single full charge, I have taken to subdivide our large spaces so that the 'Auto-return Cleaning function' doesn't kick in at inopportune times. There are scheduling functions available that might improve my usage, but I am not there yet. Out of the box it's a bit chatty, which is not helpful as very hard to understand (by the time one has tuned into the voice and accent - the message is already over with and cannot(?) be repeated). And one last little thingi .... it goes quite close to the wall, which is great, but to do that it keeps bumping into the wall (and doors) which can be a little noisy.All in all: One of the few purchases that really made a difference and are a breeze to use. Highly recommended. Eufy rocks!
Didn’t Expect to Love It This Much
I found this vacuum while scrolling through social media and honestly didn’t think I’d ever buy one. But I’ve been dealing with back issues lately and this has been a total game changer. It’s actually satisfying to watch it do its thing, and I’m still surprised by how clean my floors are, even in places I used to miss.The quality feels solid, and it really does a great job with both vacuuming and mopping. Customer service was super responsive when I had a quick question, which gave me even more confidence in the brand.It’s not perfect, this model struggles a bit with obstacle avoidance, and the software has had some glitches here and there. I’m hopeful those get fixed with updates. It’s definitely not cheap, but for me, the experience and convenience are worth it.If you're busy or have any physical limitations like I do, this thing is a huge help. One of the best home purchases I’ve made in a while.
Great Robovac with Mopping System – Smart, Reliable, and Cat-Friendly
I've been using this robovac for a while now, and overall, I'm impressed. It combines vacuuming and mopping, and once it's set up, it's very easy to use.✅ Pros:- User-Friendly: Easy to operate once it's configured.- Smart Navigation: Rarely gets stuck, even in rooms with furniture or tight spaces.- Handles Complex Layouts: Works well in homes with complicated floor plans.- Live Updates: The app shows real-time progress and alerts during cleaning.- Accurate Mapping: Auto-generates floor maps you can edit later.- Pet Friendly: No issues with my cats—quiet and non-disruptive.❌ Cons:- Bulky Design: It’s on the larger side and doesn’t fit under all furniture.- Requires Bags: Uses disposable vacuum bags, which you’ll need to buy regularly.- No Spare Parts: Would’ve been great to include extra mop pads or filters.- Not for Tough Stains: The mop is good for light cleaning but can’t handle dried or sticky messes.- App Dependency: Setup and initial use require the app (though it runs fine without it afterward). The app can be confusing some time.- Stair Confusion: It often mistakes staircases for rooms and will keep trying to "clean" them.
Very handy and helpful
I can really appreciate this machine. It is very intuitive and makes the weekend work load that much more attainable and complete. I have two floors, a little over 1000 squ ft per floor and I was finding my weekends consumed with "catch up" cleaning. The addition of this machine is as beneficial as the dishwasher or washing machine and dryer. It is doing most of the work so you don't have to. I just need to do the daily wipe down of the surfaces and this machine will take care of the floors.I try and use it daily, that's the true benefit of this machine. With daily use I have found the dirty water is getting cleaner and cleaner. I can spend more time on the hard to reach areas and focus on other tasks. I enjoy the fact that I can plan my cleaning as well.The machine mapped my home rather quickly (and on it's own), I was happy about that. It seems to be getting better and better at getting around the house. I have managed to figure out how to separate rooms, insert no go zones, and tailor the cleaning to a room by room need.As a first time buyer of one of these home maintenance machines, I must say I am very impressed. Is it as good as what I would do? No. But it is much better at keeping the daily mess at bay so I can focus on other things.I would recommend this product as I have read the reviews, looked other models up on line for three months prior to finally making this purchase. I took the feed back to heart in this product profile and am happy to report that the other reviews are accurate. Consider some of the negative feed back as an opportunity to understand. Reading about the other options out there from the cheaper to the more expensive, I found this one to be quite good overall.The app is great for telling me how to maintain the machine parts, I am a firm believer in preventative maintenance of your home assisting cleaning supplies. The better care they receive the better cleaning ability they can produce.
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eufy X10 Pro Omni Robot Vacuum and Mop Combo, 8,000 Pa Suction, Dual Mops with 12 mm Auto-Lift and Carpet Detection, AI Obstacle Avoidance, Auto Mop Washing, Auto Drying, Self-Emptying, Self-Refilling
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Unless otherwise stated during checkout, all prices displayed on the product page include applicable taxes and import duties.
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Visit the eufy Store
eufy X10 Pro Omni Robot Vacuum and Mop Combo, 8,000 Pa Suction, Dual Mops with 12 mm Auto-Lift and Carpet Detection, AI Obstacle Avoidance, Auto Mop Washing, Auto Drying, Self-Emptying, Self-Refilling
AED490816
Quantity:
Order today to get by
Free delivery on orders over AED 200
Imported From: United States
At bolo.ae, we stand behind the authenticity and quality of every product we sell. We guarantee that all items offered on our website are 100% genuine, sourced directly from authorized distributors, trusted partners, or the original brands themselves.
We do not sell counterfeit, replica, or unauthorized goods. Each product undergoes thorough inspection and verification at our consolidation and fulfilment centers to ensure it meets our strict authenticity and quality standards before being shipped and delivered to you.
If you ever have concerns regarding the authenticity of a product purchased from us, please contact Bolo Support . We will review your inquiry promptly and, if necessary, provide documentation verifying authenticity or offer a suitable resolution.
Your trust is our top priority, and we are committed to maintaining transparency and integrity in every transaction.
All product information, including images, descriptions, and reviews, is provided by third-party vendors. bolo.ae is not responsible for any claims, promotions, or representations made within product content or images. For more accurate or detailed product information, please contact the manufacturer directly or reach out to Bolo Support.
Unless otherwise stated during checkout, all prices displayed on the product page include applicable taxes and import duties.
bolo.ae operates in accordance with the laws and regulations of United Arab Emirates. Any items found to be restricted or prohibited for sale within the UAE will be cancelled prior to shipment. We take proactive measures to ensure that only products permitted for sale in United Arab Emirates are listed on our website.
All items are shipped by air, and any products classified as “Dangerous Goods (DG)” under IATA regulations will be removed from the order and cancelled.
All orders are processed manually, and we make every effort to process them promptly once confirmed. Products cancelled due to the above reasons will be permanently removed from listings across the website.
Description:
Review:
5.0 out of 5 stars Beyond expectations!
I'm a tech research fanatic. Before I spend more than 10 dollars, I research the company, the product and if unsatisfied upon finally receiving the product, I send it back with honest feedback.We have a lower-priced robot vacuum that we have been using for a couple of years. We were more than happy with that one. It bounced around the house randomly vacuuming and kept our house pretty dog hair-free! Then we'd change the tank and we'd have it mop every couple of weeks or so and it did a fairly good job at that too. Never had a complaint.My mother wanted to give us a gift this past Christmas that made our life easier. One of us has cancer and it had become increasingly difficult to keep up with house chores with all the travel, the chemo appointments that were 3 states away and balancing a career on top of food shopping, doctors appointments and the list unfortunately goes on. I knew what I wanted because I was so impressed with the less-featured robot vac that we currently had and how it gave me back some time for other things. It still required managing while it was running, but so inspired me to research more featured units.My extensive research compared the Eufy Omni X10 with other much more expensive models. The review videos I saw online and magazine reviews I read occasionally had this model as a contender. Sweeping and mopping a 3000-square-foot home takes a lot of time. With that challenge also comes the age of the house. The transitions between older rooms and renovated rooms were a major obstacle for our current robot vac and mop, as well as having various-sized carpets on a parquet wood floor. It got stuck everywhere. The house constantly needed vacuuming and some of it needs vacuuming and mopping fairly frequently. Daunting for a machine to handle? Not this one...I am continually amazed by the precise cleaning this little robot does.Upon initial setup, it took itself on a tour of our entire house (unaided by me) and mapped the house perfectly. I then went in and named the rooms and chose an easily customizable routine to do a food cleanup in our kitchen every night after dinner; it wakes up at 9 PM, heads to the kitchen and vacs and mops the whole floor, even has a setting to mop the edge which, takes a little longer, but impresses me. I now just sweep all the counter crumbs and bits and pieces of small food prep right onto the floor and walk away. I also have an every other day program that vaccuums some rooms, and both vac and mops other rooms. Bathrooms, I have it clean twice every other day. The unit knows when I've moved furniture and is able to go back and forth during it's cleaning cycle to empty the dust bag. clean it's mop heads, dry them off, get a little charge and head back to where it left off.I also have 2 Jack Russells who shed a lot and get their dirty little paws on everything. The bot takes care of their little (filthy muddy) paw marks and the hair too. I never see it.The only thing you need to do is take care of filling it with fresh water (and cleaning solution that you can buy separately from Eufy) and empty the dust bag and dirty water tank when it tells you. When the bot empties itself, it's about as loud as a normal vac so, I have it clean in the daytime so it doesn't interrupt sleeping. I also diligently clean the dirty mop tank and the tray the bot sits on in the home base. It's the least I can do for something that has given me back hours each week to enjoy with my spouse.I don't give 5 stars easily to any product. But I can't recommend anything more strongly than this very smart little vac/mop bot. As always, order replacement items when you buy it, get an extended warranty and take care of it to ensure a long lifespan. This is a great product.Now, if we only had a drone duster bot that could also do windows. I'm sure it's coming and when it comes to housework, I'll get that as well.
5.0 out of 5 stars I don’t have to worry about emptying or washing it myself.
I recently got the Eufy X10 Omni and I absolutely loved it. It makes my daily cleaning so easy and effortless. The suction power is amazing, and it picks up dirt, dust, and pet hair without any problem. The mopping feature is also really good and leaves the floors feeling clean and fresh.What I love the most is how it automatically empties the dustbin and washes the mop, so I don’t have to touch anything or clean it every day. It saves me so much time and keeps the house looking tidy all the time. The app is easy to use, and it maps the house perfectly.Highly recommend it to anyone looking to reduce their daily cleaning work and keep their home spotless with minimal effort!
5.0 out of 5 stars Great little vacuum and fantastic customer service
We purchased this vacuum, Eufy x10 Pro Omni, for a house gift to ourselves for Christmas. We ordered it on Cyber Monday and didn't receive it until December 24th. No problem, thankfully we had a friend that remained in town and was able to go to our house on Christmas eve and place it in our garage. I started using the vacuum on Friday the 27th, 9 days ago and I have been running it through all the functions and everything I can to see if it has any issues or if it doesn't meet my expectations so I can return it if there are any issues. Before trying to use the vacuum, I watched all the videos and read as much material as I could on setting it up and mapping the home. After feeling comfortable about setting it up I started to set it up to map the house, following instructions in the manual I downloaded. Everything went pretty well and it seem to map out the rooms very well. I noticed if you have curtains that hang to the floor this will cause the vacuum to drive around the curtains and not get close to the wall. Also if you have a bed skirt around the bed it will not go through it to get under the bed. This prevents the vacuum from going under the bed to clean. Before we clean the rooms we pull this up and tuck it in so it will clean under the bed and I roll the curtains up so it will get closer to the wall. I have tried every command and different levels to vacuum different rooms, vacuum and mop bathrooms and the kitchen. The vacuum works very well and I like how it will self-empty at the time intervals I have set it at. For tile it mops and cleans very well with no streaks. Our hardwood floor it cleans it very well however, it leaves swirling marks as well as tire pattern marks from the wheels. I have tried different water levels and trying to clean twice. I do like that the vacuum washes the mops and then dry's the mop heads, so they don't begin to smell. Great feature. When it self-cleans, after vacuuming, it is pretty loud. I think this is because it needs a great deal of suction to clean out the vacuum and deposit it in the bag. This is not an issue if the base is in a different room away from locations you use to relax or watch TV. Even then, it's no problem because it only lasts a few seconds and you can run it when you're not home. I have tried every scenario this vacuum has to offer and it has worked very well and I have been pleased up until last night. Day 8 of testing. For some reason the task of cleaning or emptying the tray for dirty water does not work anymore. I looked up how to troubleshoot this problem and have done everything, several times, that was in two or three troubleshooting guides, video and written. I cleaned everything even though nothing was dirty, since we have only had this vacuum for 8 days, before this issue. See the picture of the water in the tray and how clean it is. Not a dirt or dirty tray issue. I have checked rubber seals, blown soft air through the lines with no issues of blockage. Filters are all clean and brand new. I've been working on this issue for three hours now trying everything and chatting with Eufy, sending Eufy an email explaining the issue with uploaded videos showing all the parts and me going through the steps they requested to fix the problem. I can't call them because they are not open until Monday and as usual, nothing goes wrong until the weekend. At this point I am at a standstill until I can troubleshoot the problem with an actual person. I will update this review once I go through this process and will explain the solution. If, there is one other than replacing the unit. More to come on this. Up until this issue started this vacuum has worked exceptionally well. I highly recommend if you purchase this vacuum to take the time to run it through every scenario, as I have, to make sure it has no bugs and/or that it meets your expectations. At this point I would recommend it to a buyer with caution. This is a very sophisticated piece of equipment that, in my opinion, has a lot of things that could go wrong. Things that even the best handyman won't be able to fix. This day and age, appliances with electronics and all the bells and whistles fail quite regularly and require expensive circuit boards and electronics to repair them. Not to mention the cost for the repair person to do it if you are unable. I recommend purchasing the extended warranty. If not, run this thing every which way to Sunday before the 30-day return expires and then hope nothing fails, especially on a weekend, after the warranty has expired. More to come on this.Update. Eufy emailed me a return label and instructions to send back the base not the rob vac. I had saved the original box therefore, sending it back was not a problem. It took over a week to get a replacement base. I contacted Eufy per my concerns of this elapsed time were I was not able to continue testing the vacuum and its features within the 31 day timeframe for a full refund. They assured me they would extend this date by two weeks. I received the new base shortly after a week. When I returned the base I sent in the cord to the unit and left the vacuum bag installed. When I received the new base it was missing the cord and did not have a vacuum bag. I contacted Eufy and they assured me a cord and a pack of vacuum bags would be shipped. It’s been now almost one more week and I have yet to receive the shipment. For two weeks I haven’t been able to use the vacuum. Eufy did issue me a number to receive two wash pads for free. I had to go to a site through a link emailed to me and enter the code. Problem is, the code covered $10.00 of $12.00 cost do I had to pay $2.00. I contacted Eufy and they said they would reimburse me the $2.00 however, I would have to wait until I receive the pads and then I would need to contact them at such time. Now I’m waiting for the cord, vacuum bags and wash pads. Sorry this review has turned into a novel. I just want to put everything out there to help others to decide on a purchase. As for the vacuum and what I have experienced, while I was able to use it, I am very pleased with the results.Received the new base and everything has worked exceptionally well. Whenever I send the support or customer service an email or a question they always respond immediately with an answer. This unit I would recommend to anybody who has animals. I’ve not had a problem with dog hair tangling in the brush. If someone in the family has long hair that will get tangled in the brush. Great little mid price vacuum fantastic customer service.
Need more lift but mopping is great.
I can't fault the mopping function, it's great, but the device infrequently gets stuck when transitioning to carpet. The carpets I'm referring to are not high or thick.
Great product (and customer support)!
Usage: large spaces, limited furniture, but varying surfaces (commercial carpet, high doormats, uneven wooden floor), plenty of foot traffic.We compared to a Shark robo vac (without mopping) and the eufy X10 Pro Omni beats the former in all of the categories below by a huge margin.Pros: easy to set up; mapping without issues, map editing intuitive, great app (quick to open, intuitive to use, plenty of videos are linked to the error messages and settings); powerful suction and mopping functionality; settings for spcaces are saved for the next time; operating pretty reliably over/around obstacles; doesn't fall down stairs and respects no-go zones; easy maintenance (again the in-context support videos are quickly accessible, so google-ing the instructions on the wild internet), super-responsive support by phone, chat, and email (I cannot stress this feature enough - they even sent us a a evaluation package of their proprietory cleaning solution when we asked whether it was right for our hardwood floors - which it prooved to be [shiny surface, just as nice as Murphy's, no lemon scent tough]).Cons: Can't think of any. I think this is as good as it gets in terms of AI powered vacs/mops. I find it does need supervision, though. For spaces with furniture, I think it requires prep if you are after a thorough (close to the edges) clean. You have to move the furniture away from the wall, temporarily move power cables out of the way, etc. and then put it all back together again. And I would like earlier warnings about a compromised brushroll (entangled) or dustbin. The little guy was acting oddly, but I couldn't figure out what was going on. So, there is some room for improvement. But now I know to just put 'vac maintenance' on my duty rotation sheet.Notes: It's not as fast as I would like (especially when vaccuming & mopping in one go, looking at the history it took 1 hour to clean 77 sm2 (829 sf, no carpets, just hardwood floor). As it can't do much more than that on a single full charge, I have taken to subdivide our large spaces so that the 'Auto-return Cleaning function' doesn't kick in at inopportune times. There are scheduling functions available that might improve my usage, but I am not there yet. Out of the box it's a bit chatty, which is not helpful as very hard to understand (by the time one has tuned into the voice and accent - the message is already over with and cannot(?) be repeated). And one last little thingi .... it goes quite close to the wall, which is great, but to do that it keeps bumping into the wall (and doors) which can be a little noisy.All in all: One of the few purchases that really made a difference and are a breeze to use. Highly recommended. Eufy rocks!
Didn’t Expect to Love It This Much
I found this vacuum while scrolling through social media and honestly didn’t think I’d ever buy one. But I’ve been dealing with back issues lately and this has been a total game changer. It’s actually satisfying to watch it do its thing, and I’m still surprised by how clean my floors are, even in places I used to miss.The quality feels solid, and it really does a great job with both vacuuming and mopping. Customer service was super responsive when I had a quick question, which gave me even more confidence in the brand.It’s not perfect, this model struggles a bit with obstacle avoidance, and the software has had some glitches here and there. I’m hopeful those get fixed with updates. It’s definitely not cheap, but for me, the experience and convenience are worth it.If you're busy or have any physical limitations like I do, this thing is a huge help. One of the best home purchases I’ve made in a while.
Great Robovac with Mopping System – Smart, Reliable, and Cat-Friendly
I've been using this robovac for a while now, and overall, I'm impressed. It combines vacuuming and mopping, and once it's set up, it's very easy to use.✅ Pros:- User-Friendly: Easy to operate once it's configured.- Smart Navigation: Rarely gets stuck, even in rooms with furniture or tight spaces.- Handles Complex Layouts: Works well in homes with complicated floor plans.- Live Updates: The app shows real-time progress and alerts during cleaning.- Accurate Mapping: Auto-generates floor maps you can edit later.- Pet Friendly: No issues with my cats—quiet and non-disruptive.❌ Cons:- Bulky Design: It’s on the larger side and doesn’t fit under all furniture.- Requires Bags: Uses disposable vacuum bags, which you’ll need to buy regularly.- No Spare Parts: Would’ve been great to include extra mop pads or filters.- Not for Tough Stains: The mop is good for light cleaning but can’t handle dried or sticky messes.- App Dependency: Setup and initial use require the app (though it runs fine without it afterward). The app can be confusing some time.- Stair Confusion: It often mistakes staircases for rooms and will keep trying to "clean" them.
Very handy and helpful
I can really appreciate this machine. It is very intuitive and makes the weekend work load that much more attainable and complete. I have two floors, a little over 1000 squ ft per floor and I was finding my weekends consumed with "catch up" cleaning. The addition of this machine is as beneficial as the dishwasher or washing machine and dryer. It is doing most of the work so you don't have to. I just need to do the daily wipe down of the surfaces and this machine will take care of the floors.I try and use it daily, that's the true benefit of this machine. With daily use I have found the dirty water is getting cleaner and cleaner. I can spend more time on the hard to reach areas and focus on other tasks. I enjoy the fact that I can plan my cleaning as well.The machine mapped my home rather quickly (and on it's own), I was happy about that. It seems to be getting better and better at getting around the house. I have managed to figure out how to separate rooms, insert no go zones, and tailor the cleaning to a room by room need.As a first time buyer of one of these home maintenance machines, I must say I am very impressed. Is it as good as what I would do? No. But it is much better at keeping the daily mess at bay so I can focus on other things.I would recommend this product as I have read the reviews, looked other models up on line for three months prior to finally making this purchase. I took the feed back to heart in this product profile and am happy to report that the other reviews are accurate. Consider some of the negative feed back as an opportunity to understand. Reading about the other options out there from the cheaper to the more expensive, I found this one to be quite good overall.The app is great for telling me how to maintain the machine parts, I am a firm believer in preventative maintenance of your home assisting cleaning supplies. The better care they receive the better cleaning ability they can produce.
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