5.0 out of 5 stars Full Intellectual Review

e.w. · October 29, 2022

First, this review is based on the square, energy-efficiency, salt water, 4 person Intex Purespa version but some comments could apply to similar versions. This was 714$ when I purchased but I noticed when I came back to leave this review they were not as common.TL/DR (Too Long/Didn't Read)- Great hottub certainly worth the price.Setting up:Read the instructions! I am normally one to skip the instructions but if you follow them you will setup in the correct order and it will save you so much time and headaches. It will first have you inflate the bladder. It is much harder to inflate this in a later step. Everything inflates either passively or by the machine so there is no need to blow up anything with your mouth or any non included machine. Truly a great aspect. It is very easy to setup, took less than 1hr and most of it was filling the hot tub with water.What to purchase before or at the same time:SALT- if you have the salt water version make sure to purchase salt. It will not come with the hottub and you can not use table salt. Any pool/hottub salt will do. You will need 5 lbs just to start, most come in 40lb bagsThermal pad- If you plan to use this in the winter or in a cold climate. I strongly suggest doing anything to save your monthly electricity bill including this pad. You could get a pad, or a carpet, anything to help insulate your hot tub from the cold ground. It comes with a thin bubble sheet but the more insulation the better.Skimmer- even after 1 use your tub will have hair, dirt, leaves, etc inside and cleaning it by hand will be difficult to impossibleTest Strips- it will come with a pack of 20 but most of those will be used in the first few weeks when you develop a cleaning habitPros:Energy-efficient version- I STRONGLY suggest this if it is available. I got mine for 714$ but came back to write this review and saw they were already harder to come by. It has a cover that goes all the way down to the ground filled with thermal foam and comes with the air bladder to put in the hot tub between the water and the cover. I can only imagine how much money I will save because of this.Thick strong plastic- The hot tub itself and the cover are "hard" thick plastic. It will certainly last a long time and hold up to most things. It seems more durable than bouncy house material. You could easily sit on the hot tub walls and it would support you, though I would not recommend this.Salt-water System- I will update after 2 months but so far this has been amazing. Just added salt and the system breaks it into sodium and chlorine. Seems other hottubs can be converted to salt water with many aftermarket parts that would cost you the same as the entire inflatable hottub. **2 month update, the salt water has been amazing literally just add salt every week or 2, no other chemicals bought, even stopped using the strips**Control Panel- It is portable and can be brought into your house or you can hold it in your hand while in the hot tub to either see the current temperature or make adjustments. The charge lasts a long time and easily charges by placing it on the control base. 3hrs to fully charge it.The APP!- if you are looking at hottubs without an app, stop. This is easily worth almost any extra expense. It will allow you to setup schedules and control the hot tub from anywhere in the world.Lights/ 2 Headrests- The lights and headrests are pretty cool extra item that if you wanted them and they were not provided, in the case of some other hottub purchase, it would cost you 30-60$ for both. So factor that in when looking a prices.Inflation- The control base inflates all pieces of the hot tub. Only the cover is not inflated by the control base and that is because it passively inflates. No need for another inflating machine or using your lungs like with some other hottubs.Bubbles!- The bubbles are much better than I could have ever expected. Are they jets that target parts of your body of course not. This isn't a $5-20k hottub. They give a great ambiance and push the water 6 inches above the normal water line. I can't compare them to other inflatable hottubs but they certainly impressed me.Sanitation Schedule- Certainly a must for a saltwater based hottub. You can make it so your hottub essentially cleans itself without constantly thinking about it. **2 month update, I just have it run 3 hours every night and the water has always stayed perfectly clear and clean**Warranty- **4 month update. It is 1 full year and covers EVERYTHING. It is very easy to use, I called up Intex and spoke to someone within 3mins. Pretty much no questions asked and arrived within 3 days. Had to have electrode splitter replaced and cover started to rip and Intex replaced both with almost no hassle.Cons:Size- This applies to all inflatable hot tubs. If you regularly have 2 people getting in...get a 4 person. 4 people...get at least a 6 person. Square shape seemed better to give people their "own" corners.Heating Up- It takes a LONG time to heat up. Do NOT expect to get in it the first day it arrives. Depending on the temperature it truly heats up at 1 or 2 degrees F per hour. If you put 60 degree water from a hose to fill the hot tub...it will take at a minimum of 24 hours to get to 95+Errors- Once the system gets an error it will stop heating until the error is cleared. To clear the error you must unplug the hottub. This is to obviously prevent damage, but can be a pain if you don't check the control panel or the AMAZING APP and are about to get in the hottub sadly finding it at 85 degrees.Tips and Tricks/FAQ-Answers I learned:Electric Cost- If you have made it this far here is the answer everyone wants to know. After 4 months of use in the CO winter which saw -18F and months of night lows below freezing, the cost of electricity was an average of 1$ per day. This is at a rate of $0.09222 kWh so adjust for your region. This is also with the temperature set at 102F. I can only imagine how much less it will cost in the Spring.Salt- Get the salt before it arrives.Error Codes- Unplug the hottub to clear error codes and get the heat going againGround Padding- Get a thermal pad to insulate the hottub from the ground.First time filling- Fill it with hot water and not your hose to save money on heating and time for the first fill. I suggest filling it with your hose 1/3 of the way then directly attach the hose to the hot water spiket by a sink or washing machine. This prevents shooting 120 degree or higher water directly on the hottub.Sanitize- Schedule sanitize cycles everyday to reduce bacteria growth unless you use it less than twice a week. Then find something that works best for you. This is the only way chlorine is created.When can it be used/minimum outdoor temperature?- You can use it all year round. You can use it below the 40 degrees it says. If you use it in cold climates, be smart. If you live in Minnesota and it is going to be negative 20 degrees for a few nights, you might want use it in a garage or take it down entirely. Every degree below freezing is a greater strain and risk. 95 degrees inside of the hottub and -20 degrees outside would put a large strain on any product. I live in CO and I plan to move it in the garage when it starts to snow/ the worst of the winter. To protect my hottub and because of the electric bill I would fear.Water Temperature- after lots of research and my own experiences...it is entirely up to you. Some days 100 is enough for me, others I want 104. But what is clear is that it takes a long time to heat up and a linear temperature increase is a exponential electric bill increase. Start low. Increase until you are satisfied. Can not confirm yet, but many say the difference between 100 and 104 is 10-40% in savings.****All of the above is after 1 week and 4 month update of use. Large purchases are important and I tried to answer all the things I wanted to know when choosing between products or getting an inflatable hottub at all.****

1.0 out of 5 stars After a year with this thing, this is my honest review

L. · August 21, 2024

I have waited until now to give a full review because I wanted to see if this experience would improve at all. It has not. I’ll start by saying we previously owned a Coleman inflatable hot tub for 3 years with ZERO issues. Sadly, a tree fell on it after a storm so I thought I would “upgrade” to this saltwater model by Intex. I did my homework and read many reviews about the pros and cons of saltwater vs bromine/chlorine and landed on this saltwater model. We purchased it a year ago yesterday, it was not an upgrade. No, this thing is a pain and I have no idea why it’s still being made. If you don’t believe me just check out the Intex hot tub Facebook group, this thing is nothing but a headache.As the one year warranty is now expired, effective yesterday, I used the final day to submit my FOURTH warranty claim for a THIRD hot tub. Yes, folks, within one year we’ve gone through three of these and a motor and a cell. Thank goodness at least the warranty held up for that time.The first one began leaking two months after set up. For no reason, and no hole was ever found. The second one lasted a couple months longer but began leaking in the exact same spot, again for no reason and no hole was found. The leaks have been no where near the pipes, so its a real head-scratcher. The tub sits on thick, foam floor tiles. We cover it when not in use. We clean and change the filters regularly. We’ve done everything advised, and still this happened twice.Moving on to the actual tub, it’s comfortable, the bubbles are great, the light is a fun feature. But honestly, that’s about all I can say that’s nice.Balancing the water is an absolute nightmare. Again, we’ve had 3+ years experience with inflatable hot tubs, it should not be this difficult. We are not alone in the struggle, as I quickly found out from the Facebook group. It’s a major problem with these hot tubs. When I reached out to customer service all I got was an offer to replace the cell, no actual troubleshooting. No one was ever clear on actually helping, but happy to replace parts as needed. When I complained that the instructions were lacking I was told several times on several calls that they “are aware and trying to remedy that problem”.BOTTOM LINE:We are so seriously disappointed in this product. The cost was nearly $200 more than the Coleman model we owned previously and is inferior. If only a refund were possible we would not hesitate to put a Coleman in our cart as opposed to Intex. Be prepared for a headache if you purchase the salt water version. Wish us luck on the third hot tub…wonder how long before it leaks?!

5.0 out of 5 stars So happy with my hot tub

T.H. · June 30, 2025

After kicking around the idea of an inflatable hot tub for 5 or so years we finally bit the bullet!And so glad we did.I purchased an extra pad to lay down a bigger footprint. Glad I did this as well for a place to stand getting in and out.Set up was a breeze. So simple. Instructions were perfectly fine.From start to finish filling it took a couple hours. Not long at all.The control panel took the longest to charge.Water went in at 68 degrees and warmed about a degree every 35 to 45 minutes while it was still warm outside. By the time I woke up it was at the 95 degrees I had set it for (not hot enough)Spent a good hour in there this morning and in the hour I did lose 3 degrees of heat between outside air and the bubbles going.Bubbles strength is actually impressive. I didn't expect that much force from an inflatable.We ordered the 4 person chlorine/ bromine version. I would definitely have to like the people in there. To fit 4 you'd have to sit cross legged in the corners or make a weird leg sandwich, but for my husband and I it's perfect!I went to the Intex site and with average use and proper care each fill should last about 35 days. I'm good with charging out my water once a month.I'm so extremely happy with my hot tub. Let me give you another review after further use.So far I feel like I got a great product for my money. With a brand I know and trust.

Pour moi c’est un bon achat et bonne expérience

R.B. · August 9, 2024

ImpressionnantFacile a monter et utiliserBeau, semble de très bonne qualité.La famille adore et lol moi aussiTrès confortable

Total waste of money

A.c. · February 2, 2024

We purchased this tub , had it delivered today . There were no filters in the boxes and it was supposed to come with two. No big deal , we went and bought some ..: got it all connected correctly , started filling it with fresh water , keep in mind this was set up in my finished basement !! Everything seemed to be going awesome !Came upstairs for about half an hour , went back down to check and my entire basement was flooding !!! The water was all gushing from INSIDE The pump/ heater compartment !!No water leaking from the hoses or attachments it was POURING out of the bottom of the console !!My baseboards and trim all around basement are ruined! The bottoms of my doors and closet doors are swollen and ruined !This is the second timer ordering from this company .. first time the cancelled my order with no explanation . So I selected a different hot tub and got a defected one.I contacted them, they said to put it in boxes and send it back?!? Uhmm these are vacuum sealed when sent out. Once inflated that tub is never fitting in a box again. Seriously infuriating. I have asked for them to send a new compartment haven’t heard back. Bolo customer service has been amazing to deal with and are helping me with this issue. Hoping for a solution. Will update

la toile

M. · June 21, 2025

Facile a installé tout le système fonctionne très bienMais j" ai pas recu la bonne toile pour couvrir le spa.J"ai recu la bonne toile hier

Surpris de qualité pour son prix

E.S. · May 23, 2025

Surpris du rapport qualité prix, le spa est d’une belle qualité, la toile pour couvrir le spa est de bonne qualité. Cela fait 2 semaines que je l’ai parti et tout fonctionne bien. Fonctionne aussi avec une application sur mon cellulaire. J’ai pris la grandeur pour 6, pour 4 on est très bien pour 6 je ne suis pas sur. Faut prévoir un bon 24 h la première fois pour chauffer l’eau, mais après tout va bien.

At first i scoffed at this now love it

t.r. · July 26, 2025

So far absolutely love love it. My phone will not connect to app but other than that so good!!