5.0 out of 5 stars Works well after frustrating setup

c. · December 19, 2024

(function() { P.when('cr-A', 'ready').execute(function(A) { if(typeof A.toggleExpanderAriaLabel === 'function') { A.toggleExpanderAriaLabel('review_text_read_more', 'Read more of this review', 'Read less of this review'); } }); })(); .review-text-read-more-expander:focus-visible { outline: 2px solid #2162a1; outline-offset: 2px; border-radius: 5px; } I like the camera. It’s replacing an old Eufy camera. I always received camera offline notifications in Apple HomeKit with the Eufy camera. So far the Aqara has been solid. It seems faster to load when I want to view videos and also I receive notifications faster.My problem was with setup. I want to have the camera connected to both the Aqara Home app and Homekit. I’d prefer to only use HomeKit but there is functionality (like pan and tilt, human tracking etc) not available in HomeKit. I went through the factory reset process so many times before I found an order of operations that worked.First, connect your phone to the WiFi network you want to use. I have a separate IoT network I use for my cameras etc.Second, power on the camera and add to HomeKit FIRST.Finally, open the Aqara home app and it should automatically detect the camera. Add it to the app when prompted.For the first 20 attempts I always connected it to the Aqara app first. But after a while, the camera would go offline permanently in HomeKit but still work in the Aqara app. It was frustrating.I bought another Aqara camera now that I have the first one working great. I love the pan and tilt and human tracking. It’s very snappy to respond in Apple home.

5.0 out of 5 stars Didn’t work well but was replaced for free and now I love it!

O.K. · May 11, 2025

I received this hub however I couldn’t use it as the camera because it didn’t record the audio well.I contacted aqara explaining the issue and they sent me replacement which works amazing and I really love it. It’s silent. It doesn’t disturb my dog and it records video and really well have a lot of security features and the AI inside so I love it and strongly recommend

4.0 out of 5 stars So close to perfect.

A. · December 11, 2021

This is truly the jack of all trades but master of none. It is a great indoor camera, great device hub, has excellent multi-platform support...I could go on and on with everything it can do...... but many things are just shy of perfection.Not all hub-connected sensors are visible in Alexa platform. It is actually difficult to know exactly what will and will not function between all the platforms.Not all AI functions can run simultaneously.The camera has a great range of motion, but choppy to control. Not easy to finely position its view.The cameras uses both 2.4 & 5 ghz bands which is rare, but I have lost full connectivity requiring a power cycling of the device to regain control. Not easy to do if you are 5000 miles away trying to monitor your home.The reason I still give it 4 stars is that it can do many things and do them well. And many of the shortcomings can be addressed with software updates. The Aqara group of devices is also very affordable making home automation less of a burden on the wallet. I am hopeful that with future software updates, their entire system will reach its full potential.

5.0 out of 5 stars Indoor camera, integrated with HomeKit, works like a charm!

F.M. · March 25, 2025

I could set it up in a breeze in my living room. Integrated with Apple HomeKit super fast. Video looks very clear, even when lights go off. It has allowed me to let people in and out of the house while I am away, for service and cleaning, and having the peace of mind of being able to monitor the house while I am away. It is able to detect motion of people, pets and faces. It is very small and can be placed anywhere. I feel I have got a good bang for the buck invested here.

5.0 out of 5 stars Buy this

B. · June 12, 2023

EDIT: Lol I immediately purchased a 3rd camera after I wrote the previous review…..annnd of course the third one DID NOT work right out of the box. I think this has something to do with Apple and not the camera itself but I’m not quite certain.Basically it dropped out while pairing, and HomeKit decided it wasn’t going to let me add it after resetting it. It kept saying the device was already added. After talking with Apple it was determined that it could potentially be a faulty unit and not truly resetting to factory settings, so I returned. Other 2 cams are still working great off my HomePod Mini***This could also have something to do with the 3rd camera since I’m just running a mini…will update once I get 3rd and have time to set up.TLDR; If you have an AppleTV/Homepod/Ipad already (required to work with HomeKit without anything else) and you’re looking for a HomeKit camera without 3rd party apps; do yourself a favor and just click buy now. This simply works.This is the third camera I’ve landed on and it is absolutely the best by far and large.I initially started with eufy, because it was, well, cheap. I ended up having to download a third party app, then jump through what felt like countless additional hoops, and ultimately ended returning because it was the opposite of seamless, and knowing I would need additional cameras, it was not a process I wanted to repeat.After the eufy experience, I decided I’d give Blink a try and skip Homekit altogether because the third party app experience was so terrible with eufy, I figured why not give our guys and gals at Bolo a shot. Also, because it was cheap.This experience was notably better at first. App was easy enough. First camera connected quickly. Second and third camera however we’re a different story…I started running into an error were the app was swearing up and down that I was entering my wi-fi password incorrectly. However, It was showing me the password I entered so I know that it was accurate. Long story short, 15 power cycles and camera resets later, ended up not being able to hook up the last camera, returned, which brings us to this cute little camera here.Now, the reason I mention these previous experiences is because it is critical in understanding exactly why this camera is worth every single penny.Aqara’s arrived, I unboxed, plugged in, hit the + icon in Homekit, scanned QR code, and it worked.That simple. Nothing else required. It simply worked. The entire process took me maybe 5 minutes for both cameras. In comparison, the previous 2 experiences mentioned were both 30+ minutes with negative results.The camera quality is great. Very sturdy and well built.Do yourself a favor and stop looking and buy this. It’s worth it, and it even comes with adorable little ears on the camera…common now, what more could you want?

🌟 Excellent produit domotique et service après-vente exceptionnel

O. · July 2, 2025

(function() { P.when('cr-A', 'ready').execute(function(A) { if(typeof A.toggleExpanderAriaLabel === 'function') { A.toggleExpanderAriaLabel('review_text_read_more', 'Read more of this review', 'Read less of this review'); } }); })(); .review-text-read-more-expander:focus-visible { outline: 2px solid #2162a1; outline-offset: 2px; border-radius: 5px; } J’utilise la caméra Aqara G3 Hub depuis presque deux ans maintenant, et je suis entièrement satisfait de mon expérience. La qualité d’image est remarquable, avec une vision 360° fluide et une vision nocturne efficace, ce qui la rend idéale pour la surveillance complète de mon domicile, de jour comme de nuit.Ce qui distingue vraiment ce produit, c’est son rôle de hub domotique. Il permet de centraliser plusieurs automatisations : déverrouillage et verrouillage automatique de la serrure connectée, activation du système d’alarme intégré, et bien d’autres interactions avec les appareils compatibles de l’écosystème Aqara. L’enregistrement peut se faire en local ou sur le cloud (ce dernier nécessite un abonnement).Mais ce qui m’a le plus impressionné, c’est le service à la clientèle. Presque deux ans après l’achat, j’ai rencontré un problème technique. Le support a été ultra-réactif et extrêmement compétent : après plusieurs échanges par courriel, ils ont patiemment trouvé la cause du souci et m’ont assisté à distance jusqu’à sa résolution. Un service remarquable à souligner.Aspects techniques à considérer :🍏 Compatibilité avec l’écosystème Apple• Support Apple HomeKit : intégration avec l’écosystème domotique Apple pour le contrôle via l’app Maison• Notifications & Widgets iOS👥 Connectivité multi-utilisateurs• Profils personnalisés : gestion de plusieurs utilisateurs avec préférences, autorisations.• Reconnaissance visuelle : distinction entre les visages des membres du foyer pour des réponses individualisées• Partage de contrôle : autorisation d’accès à certaines fonctions ou appareils selon les utilisateurs (ex. aidants, enfants, collègues…)• Session multi-appareil : possibilité pour plusieurs utilisateurs d’interagir en simultané ou de reprendre une session.👍 Je recommande sans hésiter cet appareil à toute personne souhaitant rendre sa maison plus intelligente et sécurisée.

Funciona al 100%, una maravilla tecnológica.

C.d.A. · January 11, 2024

Todo me gustó. No hubo publicidad engañosa, es realmente de la Marca Aqara

買って良かった◎

K. · April 6, 2025

思っていたより画質も良いし、出先でもビデオの向きを変えたり、拡大などもできてとても良いです◎赤外線リモコンも読み取らせることができるので、スマートホームに対応していない我が家のエアコンのオンオフも出先からできるのがとても便利です♪

Aqara customer service delighted me.

F. · July 29, 2024

Used several times. But now it won't turn on.Purchased last October. Used it a few times when we went away for trips. Haven't used it in probably 3 months. Plugged it in, it is DEAD !UPDATE:I am a highly competent technical user managing an extensive smart home environment. My competency is not a factor.My complaint is not unique.Submitted a ticket. Looking forward to Aqara's response. Will update.UPDATE: Aqara replaced my unit with no fuss, no bother.Very pleased.

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A. · October 22, 2024

問い合わせをしたところ、PDFのリンク案内が来た。機能はよい⬆こちらを気に入れば他も購入して色々連携しようと思っていたが…まさかペラ紙一枚すら日本語の説明書きが無いとは予想外。最初の設定くらいは出来るだろうが、何かあった時に何も分からないのは困る。返品を検討。