Description:
Review:
5.0 out of 5 stars Works perfectly and support from manufacturer was very good
I purchased this machine about a month ago, it arrived very fast and in excellent conditions. I installed it the very same day and everything worked fine. The bill acceptor was working good but the coin acceptor was not working at all. I immediately contacted their support number and they requested communication through Whatsapp, so I did reached to them that way. Even though their support is located in China and the timezone is way off, I always got a response from them. They sent a replacement part for the coin acceptor and it arrived only 3 days later. It's been one month so far and I love this machine.
1.0 out of 5 stars ⭐ 1 Star – Repeated Failures, Error Messages, and Terrible Customer Service
We purchased this vending machine on 4/17/25, and it has been nothing but trouble since day one.First, it started dispensing extra change, giving out products, and refunding money — making it completely useless for actual sales. Then it began constantly showing an error message saying "Not Enough Change", even though all four change slots are full. And as of 8/4/25, it has completely stopped cooling.Unfortunately, this isn’t an isolated case. We also purchased a second machine from the same company on 4/28/25, and that one stopped cooling after just one month. After over a month of back-and-forth, they did finally issue a full refund, but the process was exhausting and incredibly frustrating.Now I'm back at square one with this original machine, and based on past experience, I expect another long, painful customer service nightmare — if they even respond at all.Bottom line: the machines are defective, the error messages are constant, and the customer support is some of the worst I’ve dealt with.Do not buy from this company. Total waste of time and money.
5.0 out of 5 stars Great
I love the vending machine... the machine came on time no delivery problems... the vending machine was very simple and easy to set up.... I had a slight issue with a coil 3 months in and customer services was available even though it was a holiday they still answer .. Lynn from customer services help me with no problem they solve my issue in 48 hours and was very kind and welcoming... I know where I will be buying my next vending machine at epexvend.com and for anyone looking for their first or next vending machine epexvend.com is your guy...
5.0 out of 5 stars Great and reliable product
This vending machine offers pretty good value for money. Installation was straight-forward. The interface is simple enough to operate, and it's pretty durable and built to last. Definitely good bang for the bucks.
1.0 out of 5 stars Bad vending machine
Everything is bad about this, it was good at first but after like a month just stop working first was power of the vending machine, next temperature, after coins, coins go in and counts as they pay but comes back out, and all of this is still happing since July.
5.0 out of 5 stars Company was very helpful with an issue
I just got my machineHad a small issue and contacted the seller.They were very responsive and helpfulIt’s nice to deal with a descent company.As for the machine it’s all set up and running perfectly, hopefully I get a few years without issue but I do feel confident that they will help with issuesI would absolutely buy from them again.
5.0 out of 5 stars Fast shipping, good value for money
The media could not be loaded. I'm pleased with the large vending machine I bought for my workplace. It's well-made and easy to use, with clear instructions to set up. It's also good value for money compared to others. Highly recommended!
1.0 out of 5 stars Cashless Does Not Work
Horrible customer service. They do not respond.The machine arrived damaged via shipping. They offered a free CC reader instead. I hooked the cc reader up with the video provided and it does not work. Nobody answers their customer support.Stay away from this junk machine.
Visit the Generic Store
EPEX Beverage Large Combo Vending Machine with Stratified Temp Control Black EP-G654 0
AED2638445
Quantity:
Order today to get by
Free delivery on orders over AED 200
Imported From: United States
At bolo.ae, we stand behind the authenticity and quality of every product we sell. We guarantee that all items offered on our website are 100% genuine, sourced directly from authorized distributors, trusted partners, or the original brands themselves.
We do not sell counterfeit, replica, or unauthorized goods. Each product undergoes thorough inspection and verification at our consolidation and fulfilment centers to ensure it meets our strict authenticity and quality standards before being shipped and delivered to you.
If you ever have concerns regarding the authenticity of a product purchased from us, please contact Bolo Support . We will review your inquiry promptly and, if necessary, provide documentation verifying authenticity or offer a suitable resolution.
Your trust is our top priority, and we are committed to maintaining transparency and integrity in every transaction.
All product information, including images, descriptions, and reviews, is provided by third-party vendors. bolo.ae is not responsible for any claims, promotions, or representations made within product content or images. For more accurate or detailed product information, please contact the manufacturer directly or reach out to Bolo Support.
Unless otherwise stated during checkout, all prices displayed on the product page include applicable taxes and import duties.
bolo.ae operates in accordance with the laws and regulations of United Arab Emirates. Any items found to be restricted or prohibited for sale within the UAE will be cancelled prior to shipment. We take proactive measures to ensure that only products permitted for sale in United Arab Emirates are listed on our website.
All items are shipped by air, and any products classified as “Dangerous Goods (DG)” under IATA regulations will be removed from the order and cancelled.
All orders are processed manually, and we make every effort to process them promptly once confirmed. Products cancelled due to the above reasons will be permanently removed from listings across the website.
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https://www.bolo.ae/products/UO09LD4GDXE
Visit the Generic Store
EPEX Beverage Large Combo Vending Machine with Stratified Temp Control Black EP-G654 0
AED2638445
Quantity:
Order today to get by
Free delivery on orders over AED 200
Imported From: United States
At bolo.ae, we stand behind the authenticity and quality of every product we sell. We guarantee that all items offered on our website are 100% genuine, sourced directly from authorized distributors, trusted partners, or the original brands themselves.
We do not sell counterfeit, replica, or unauthorized goods. Each product undergoes thorough inspection and verification at our consolidation and fulfilment centers to ensure it meets our strict authenticity and quality standards before being shipped and delivered to you.
If you ever have concerns regarding the authenticity of a product purchased from us, please contact Bolo Support . We will review your inquiry promptly and, if necessary, provide documentation verifying authenticity or offer a suitable resolution.
Your trust is our top priority, and we are committed to maintaining transparency and integrity in every transaction.
All product information, including images, descriptions, and reviews, is provided by third-party vendors. bolo.ae is not responsible for any claims, promotions, or representations made within product content or images. For more accurate or detailed product information, please contact the manufacturer directly or reach out to Bolo Support.
Unless otherwise stated during checkout, all prices displayed on the product page include applicable taxes and import duties.
bolo.ae operates in accordance with the laws and regulations of United Arab Emirates. Any items found to be restricted or prohibited for sale within the UAE will be cancelled prior to shipment. We take proactive measures to ensure that only products permitted for sale in United Arab Emirates are listed on our website.
All items are shipped by air, and any products classified as “Dangerous Goods (DG)” under IATA regulations will be removed from the order and cancelled.
All orders are processed manually, and we make every effort to process them promptly once confirmed. Products cancelled due to the above reasons will be permanently removed from listings across the website.
Description:
Review:
5.0 out of 5 stars Works perfectly and support from manufacturer was very good
I purchased this machine about a month ago, it arrived very fast and in excellent conditions. I installed it the very same day and everything worked fine. The bill acceptor was working good but the coin acceptor was not working at all. I immediately contacted their support number and they requested communication through Whatsapp, so I did reached to them that way. Even though their support is located in China and the timezone is way off, I always got a response from them. They sent a replacement part for the coin acceptor and it arrived only 3 days later. It's been one month so far and I love this machine.
1.0 out of 5 stars ⭐ 1 Star – Repeated Failures, Error Messages, and Terrible Customer Service
We purchased this vending machine on 4/17/25, and it has been nothing but trouble since day one.First, it started dispensing extra change, giving out products, and refunding money — making it completely useless for actual sales. Then it began constantly showing an error message saying "Not Enough Change", even though all four change slots are full. And as of 8/4/25, it has completely stopped cooling.Unfortunately, this isn’t an isolated case. We also purchased a second machine from the same company on 4/28/25, and that one stopped cooling after just one month. After over a month of back-and-forth, they did finally issue a full refund, but the process was exhausting and incredibly frustrating.Now I'm back at square one with this original machine, and based on past experience, I expect another long, painful customer service nightmare — if they even respond at all.Bottom line: the machines are defective, the error messages are constant, and the customer support is some of the worst I’ve dealt with.Do not buy from this company. Total waste of time and money.
5.0 out of 5 stars Great
I love the vending machine... the machine came on time no delivery problems... the vending machine was very simple and easy to set up.... I had a slight issue with a coil 3 months in and customer services was available even though it was a holiday they still answer .. Lynn from customer services help me with no problem they solve my issue in 48 hours and was very kind and welcoming... I know where I will be buying my next vending machine at epexvend.com and for anyone looking for their first or next vending machine epexvend.com is your guy...
5.0 out of 5 stars Great and reliable product
This vending machine offers pretty good value for money. Installation was straight-forward. The interface is simple enough to operate, and it's pretty durable and built to last. Definitely good bang for the bucks.
1.0 out of 5 stars Bad vending machine
Everything is bad about this, it was good at first but after like a month just stop working first was power of the vending machine, next temperature, after coins, coins go in and counts as they pay but comes back out, and all of this is still happing since July.
5.0 out of 5 stars Company was very helpful with an issue
I just got my machineHad a small issue and contacted the seller.They were very responsive and helpfulIt’s nice to deal with a descent company.As for the machine it’s all set up and running perfectly, hopefully I get a few years without issue but I do feel confident that they will help with issuesI would absolutely buy from them again.
5.0 out of 5 stars Fast shipping, good value for money
The media could not be loaded. I'm pleased with the large vending machine I bought for my workplace. It's well-made and easy to use, with clear instructions to set up. It's also good value for money compared to others. Highly recommended!
1.0 out of 5 stars Cashless Does Not Work
Horrible customer service. They do not respond.The machine arrived damaged via shipping. They offered a free CC reader instead. I hooked the cc reader up with the video provided and it does not work. Nobody answers their customer support.Stay away from this junk machine.
Similar suggestions by Bolo
More from this brand
Similar items from “Vending Machines”
Share with
Or share with link
https://www.bolo.ae/products/UO09LD4GDXE