Description:
Review:
1.0 out of 5 stars TERRIBLE PRODUCT - DO NOT BUY
(function() { P.when('cr-A', 'ready').execute(function(A) { if(typeof A.toggleExpanderAriaLabel === 'function') { A.toggleExpanderAriaLabel('review_text_read_more', 'Read more of this review', 'Read less of this review'); } }); })(); .review-text-read-more-expander:focus-visible { outline: 2px solid #2162a1; outline-offset: 2px; border-radius: 5px; } The media could not be loaded. I am writing this review after two months using an E50 unit. Fairly disappointing for such an expensive robot. The robot continuously gets stuck on the main drain. REALLY? It can stay on the drain for hours without any notification instead of cleaning the pool. See attached video.When it is not stuck, the movement is completely random. I do have a large pool an after 2.5 hours of cleaning with the naked eye one can see spots on the floor have yet to be cleaned.About cleaning the water line, when the mode "cleaning the water line only" is selected, the robot stays more time on the floor than cleaning the walls. It does reach the water line, but after a few seconds it looses grip. Then goes to the bottom, drives off the wall for a few seconds, and starts turning around. A lost of time and since it does not clean a wall continuously it misses spots also.The app is not user friendly. The manual drive has a multiple-seconds lag with the actual movement, so it is useless.Finally, notice that if you buy this unit and decide to return it the fee is 50% if the box has been opened and 20% if unopened, and you will need to pay shipping fees. I will NEVER buy anything from this seller again.
5.0 out of 5 stars It’s easy to use.
Love Love Love this. It works great
2.0 out of 5 stars Broken twice is two years
Pool cleaner works great when it works. The two years I’ve had it, I’ve been plagued with connectivity issue that’s resolved by unplugging/replugging the unit. It’s broken twice and warranty repair is a pain. You have to pay for expensive shipping, boxes, and shipping material and it’ll take more than a month to get the unit back. I wish it was more reliable for how expensive it is
1.0 out of 5 stars Complete disappointment: jams constantly, wifi fails, skips large areas of pool
I've had the earlier generation of Dolphin pool robots, and loved 'em. This new "upgrade" is catastrophically worse.The suction motor jammed constantly on the tiniest of leaves, requiring disassembly with a screwdriver. In 30 days of operation, it couldn't go 2 days without getting jammed.Even when it worked, it left huge areas of my pool filthy. It would climb vertical walls and clean the waterline - but even slight gradual inclines stymied it.The wifi and Bluetooth connections failed constantly despite great signal. Dolphin claims you can remote control the robot with your phone to clean hard-to-reach areas, but forget it. The latency is so bad, and connections drop so often, that it's a waste of time.
5.0 out of 5 stars Awesome Pool Cleaner
The media could not be loaded. The first Dolphin I ordered was DOA. I phoned customer support who gave me this long run around of requirements such as videoing the power supply and then videoing the unit in the water to prove that it does not work.I simply returned it to Bolo instead and re-ordered a new one. The new one works perfectly. In two hours it has cleaned the entire pool bottom and does a fair amount of cleaning along the water line. Best pool cleaner ever!
1.0 out of 5 stars Do Not Buy from Amazon!
Robot wouldn’t run for more than 5 minutes. I set up a return but learned they charge a 50% restocking fee. I’ll never buy a big ticket item like this on Bolo again. Could have easily returned to local store. And I am a very frequent Bolo shopper.
3.0 out of 5 stars Great robot, terrible app and customer service
App could not “find” robot. QR code not valid. Spent weeks back & forth with CS. Kept telling me the app was just a nice thing to have, but not necessary. It was the ONLY REASON I bought it. Got nowhere with “escalation.” Never would call. Must be using AI. Sent it back.
2.0 out of 5 stars Less capable than the Dolphin Nautilus CC Supreme
I ordered both this unit and the Dolphin Nautilus CC Supreme. This unit has a single larger basket for the collection of debris however the Dolphin Nautilus CC Supreme is a much better cleaner in my opinion. It is heavier has thicker cable from power supply to vacuum, larger power supply and is noticeably heavier.
Amazingly efficient.
(function() { P.when('cr-A', 'ready').execute(function(A) { if(typeof A.toggleExpanderAriaLabel === 'function') { A.toggleExpanderAriaLabel('review_text_read_more', 'Read more of this review', 'Read less of this review'); } }); })(); .review-text-read-more-expander:focus-visible { outline: 2px solid #2162a1; outline-offset: 2px; border-radius: 5px; } I failed to get it to pair with my phone. I left a message with the dolphin service department asking for help but never heard back from them. Better support for the product is needed.
Can’t clean Waterlines, and pickup function doesn’t work
The media could not be loaded. It can’t climb the walls, the manual mode is awful. Waterline cleaning doesn’t work. Pickup function doesn’t work.It’s only good if you want to clean the pool floor hence the 2 stars. Going to send back for a refund.
It stops mid-cycle every time
Very disappointing
Visit the Dolphin Store
Dolphin (2025 Model) Explorer E50 Wi-Fi Automatic Robotic Pool Vacuum Cleaner, Waterline Scrubber Brush, Ideal for All Pool Up to 50 Feet in Length
AED877964
Quantity:
Order today to get by
Free delivery on orders over AED 200
Imported From: United States
At bolo.ae, we stand behind the authenticity and quality of every product we sell. We guarantee that all items offered on our website are 100% genuine, sourced directly from authorized distributors, trusted partners, or the original brands themselves.
We do not sell counterfeit, replica, or unauthorized goods. Each product undergoes thorough inspection and verification at our consolidation and fulfilment centers to ensure it meets our strict authenticity and quality standards before being shipped and delivered to you.
If you ever have concerns regarding the authenticity of a product purchased from us, please contact Bolo Support . We will review your inquiry promptly and, if necessary, provide documentation verifying authenticity or offer a suitable resolution.
Your trust is our top priority, and we are committed to maintaining transparency and integrity in every transaction.
All product information, including images, descriptions, and reviews, is provided by third-party vendors. bolo.ae is not responsible for any claims, promotions, or representations made within product content or images. For more accurate or detailed product information, please contact the manufacturer directly or reach out to Bolo Support.
Unless otherwise stated during checkout, all prices displayed on the product page include applicable taxes and import duties.
bolo.ae operates in accordance with the laws and regulations of United Arab Emirates. Any items found to be restricted or prohibited for sale within the UAE will be cancelled prior to shipment. We take proactive measures to ensure that only products permitted for sale in United Arab Emirates are listed on our website.
All items are shipped by air, and any products classified as “Dangerous Goods (DG)” under IATA regulations will be removed from the order and cancelled.
All orders are processed manually, and we make every effort to process them promptly once confirmed. Products cancelled due to the above reasons will be permanently removed from listings across the website.
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Visit the Dolphin Store
Dolphin (2025 Model) Explorer E50 Wi-Fi Automatic Robotic Pool Vacuum Cleaner, Waterline Scrubber Brush, Ideal for All Pool Up to 50 Feet in Length
AED877964
Quantity:
Order today to get by
Free delivery on orders over AED 200
Imported From: United States
At bolo.ae, we stand behind the authenticity and quality of every product we sell. We guarantee that all items offered on our website are 100% genuine, sourced directly from authorized distributors, trusted partners, or the original brands themselves.
We do not sell counterfeit, replica, or unauthorized goods. Each product undergoes thorough inspection and verification at our consolidation and fulfilment centers to ensure it meets our strict authenticity and quality standards before being shipped and delivered to you.
If you ever have concerns regarding the authenticity of a product purchased from us, please contact Bolo Support . We will review your inquiry promptly and, if necessary, provide documentation verifying authenticity or offer a suitable resolution.
Your trust is our top priority, and we are committed to maintaining transparency and integrity in every transaction.
All product information, including images, descriptions, and reviews, is provided by third-party vendors. bolo.ae is not responsible for any claims, promotions, or representations made within product content or images. For more accurate or detailed product information, please contact the manufacturer directly or reach out to Bolo Support.
Unless otherwise stated during checkout, all prices displayed on the product page include applicable taxes and import duties.
bolo.ae operates in accordance with the laws and regulations of United Arab Emirates. Any items found to be restricted or prohibited for sale within the UAE will be cancelled prior to shipment. We take proactive measures to ensure that only products permitted for sale in United Arab Emirates are listed on our website.
All items are shipped by air, and any products classified as “Dangerous Goods (DG)” under IATA regulations will be removed from the order and cancelled.
All orders are processed manually, and we make every effort to process them promptly once confirmed. Products cancelled due to the above reasons will be permanently removed from listings across the website.
Description:
Review:
1.0 out of 5 stars TERRIBLE PRODUCT - DO NOT BUY
(function() { P.when('cr-A', 'ready').execute(function(A) { if(typeof A.toggleExpanderAriaLabel === 'function') { A.toggleExpanderAriaLabel('review_text_read_more', 'Read more of this review', 'Read less of this review'); } }); })(); .review-text-read-more-expander:focus-visible { outline: 2px solid #2162a1; outline-offset: 2px; border-radius: 5px; } The media could not be loaded. I am writing this review after two months using an E50 unit. Fairly disappointing for such an expensive robot. The robot continuously gets stuck on the main drain. REALLY? It can stay on the drain for hours without any notification instead of cleaning the pool. See attached video.When it is not stuck, the movement is completely random. I do have a large pool an after 2.5 hours of cleaning with the naked eye one can see spots on the floor have yet to be cleaned.About cleaning the water line, when the mode "cleaning the water line only" is selected, the robot stays more time on the floor than cleaning the walls. It does reach the water line, but after a few seconds it looses grip. Then goes to the bottom, drives off the wall for a few seconds, and starts turning around. A lost of time and since it does not clean a wall continuously it misses spots also.The app is not user friendly. The manual drive has a multiple-seconds lag with the actual movement, so it is useless.Finally, notice that if you buy this unit and decide to return it the fee is 50% if the box has been opened and 20% if unopened, and you will need to pay shipping fees. I will NEVER buy anything from this seller again.
5.0 out of 5 stars It’s easy to use.
Love Love Love this. It works great
2.0 out of 5 stars Broken twice is two years
Pool cleaner works great when it works. The two years I’ve had it, I’ve been plagued with connectivity issue that’s resolved by unplugging/replugging the unit. It’s broken twice and warranty repair is a pain. You have to pay for expensive shipping, boxes, and shipping material and it’ll take more than a month to get the unit back. I wish it was more reliable for how expensive it is
1.0 out of 5 stars Complete disappointment: jams constantly, wifi fails, skips large areas of pool
I've had the earlier generation of Dolphin pool robots, and loved 'em. This new "upgrade" is catastrophically worse.The suction motor jammed constantly on the tiniest of leaves, requiring disassembly with a screwdriver. In 30 days of operation, it couldn't go 2 days without getting jammed.Even when it worked, it left huge areas of my pool filthy. It would climb vertical walls and clean the waterline - but even slight gradual inclines stymied it.The wifi and Bluetooth connections failed constantly despite great signal. Dolphin claims you can remote control the robot with your phone to clean hard-to-reach areas, but forget it. The latency is so bad, and connections drop so often, that it's a waste of time.
5.0 out of 5 stars Awesome Pool Cleaner
The media could not be loaded. The first Dolphin I ordered was DOA. I phoned customer support who gave me this long run around of requirements such as videoing the power supply and then videoing the unit in the water to prove that it does not work.I simply returned it to Bolo instead and re-ordered a new one. The new one works perfectly. In two hours it has cleaned the entire pool bottom and does a fair amount of cleaning along the water line. Best pool cleaner ever!
1.0 out of 5 stars Do Not Buy from Amazon!
Robot wouldn’t run for more than 5 minutes. I set up a return but learned they charge a 50% restocking fee. I’ll never buy a big ticket item like this on Bolo again. Could have easily returned to local store. And I am a very frequent Bolo shopper.
3.0 out of 5 stars Great robot, terrible app and customer service
App could not “find” robot. QR code not valid. Spent weeks back & forth with CS. Kept telling me the app was just a nice thing to have, but not necessary. It was the ONLY REASON I bought it. Got nowhere with “escalation.” Never would call. Must be using AI. Sent it back.
2.0 out of 5 stars Less capable than the Dolphin Nautilus CC Supreme
I ordered both this unit and the Dolphin Nautilus CC Supreme. This unit has a single larger basket for the collection of debris however the Dolphin Nautilus CC Supreme is a much better cleaner in my opinion. It is heavier has thicker cable from power supply to vacuum, larger power supply and is noticeably heavier.
Amazingly efficient.
(function() { P.when('cr-A', 'ready').execute(function(A) { if(typeof A.toggleExpanderAriaLabel === 'function') { A.toggleExpanderAriaLabel('review_text_read_more', 'Read more of this review', 'Read less of this review'); } }); })(); .review-text-read-more-expander:focus-visible { outline: 2px solid #2162a1; outline-offset: 2px; border-radius: 5px; } I failed to get it to pair with my phone. I left a message with the dolphin service department asking for help but never heard back from them. Better support for the product is needed.
Can’t clean Waterlines, and pickup function doesn’t work
The media could not be loaded. It can’t climb the walls, the manual mode is awful. Waterline cleaning doesn’t work. Pickup function doesn’t work.It’s only good if you want to clean the pool floor hence the 2 stars. Going to send back for a refund.
It stops mid-cycle every time
Very disappointing
Similar suggestions by Bolo
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Similar items from “Robotic Pool Cleaners”
Share with
Or share with link
https://www.bolo.ae/products/UO09K6OP3AO