5.0 out of 5 stars No pool cleaner is perfect but...

R. · July 8, 2024

(function() { P.when('cr-A', 'ready').execute(function(A) { if(typeof A.toggleExpanderAriaLabel === 'function') { A.toggleExpanderAriaLabel('review_text_read_more', 'Read more of this review', 'Read less of this review'); } }); })(); .review-text-read-more-expander:focus-visible { outline: 2px solid #2162a1; outline-offset: 2px; border-radius: 5px; } The media could not be loaded. After reading literally hundreds of reviews, I purchased a cordless pool cleaner - it got 35 five star reviews on Bolo and none less than that! I was impressed. I turned off the pump so it wouldn't get stuck on the (raised) drain. It got stuck. It got stuck on the stairs as well. In both cases, it got free after some effort. The problem with these cordless cleaners is that they are power limited because of the battery and freeing itself gobbles up energy. The cleaner also struggled to get up the walls. Plan B was to purchase the Dolphin Nautilus CC Plus with WiFi, based on the reviews. In choosing a cleaner I considered the size and shape of my pool because it became clear to me from the reviews that one size doesn't fit all, i.e., a great cleaner for one pool might be terrible for another. I have a lap pool that measures 45 x 7.5 feet, is about four feet deep throughout, and has stairs on one end. I have used the Nautilus CC Plus three times. My pool doesn't get a lot of leaves or debris so I don't need a large basket. The provided baskets are more than ample. My biggest problem is the junk that collects at the waterline so I had hopes that this robot would be helpful. The Frequently Asked Questions, included in the documentations, answered the question, "Does my Dolphin clean the waterline? Answer: The cleaner is designed to climb the walls, but does not reach the waterline". See attached video. This does exactly what I need it to do. Obviously, they need to hire a better marketing person. This robot does not get stuck over the raised drain with the pump running and drawing water from the pool. It climbs the steps (seems to love them) but will occasionally get stuck on a step or in a corner, but it releases itself, and because this is tethered you don't have to worry about draining a battery. It also has considerable power and thrust for climbing the walls and stairs due to it drawing current from the power supply. My only concern is the wear and tear on the paddles/fins, whatever, when it gets stuck as sometimes they keep spinning against my PebbleSheen surface before releasing. Time will tell. I have not been able to pair it with either my iPhone or iPad but I have contacted the company in hopes that they can solve the problem. If not, this is not a game changer for me. Finally, just put it in the water and walk away. I found myself getting stressed and yelling at it, "Why are you attacking the stairs? You haven't touched the other end of the pool? Why do you keep going over the same area?" I thought that this was supposed to be smart and map out the pool but it didn't appear to be doing anything intelligent. I finally went away and when I came back it had covered the whole pool and picked up everything. The robot does not have a memory so every cleaning is a new experience, like a goldfish doing a swim around the fishbowl and forgetting the last pass. Cleaning the filters is a breeze. See the photo of the debris that it picked up on its first use. You can spend a lot more for a pool robot but at this price I highly recommend this cleaner. Update: I have now had this robot for a while and am still very happy with it. The customer service has been excellent. After a few emails back and forth about the WiFi not working they decided to send a new power supply. That fixed the problem. With the Dolphin app on your phone you can turn the robot on and off and schedule it to clean every day or two other options. Unfortunately, you cannot control the robot. This would be useful as it did get stuck a couple of times, and rather than wait for it to free itself (it was taking a long time on the raised drain or step) I decided to free it manually. Perhaps in the future they might add more capability to the app so you could get the robot free without having to intervene manually. I would love to be able to tell it to reverse when it headed to my steps. In conclusion, I stand by my recommendation about the efficacy of the robot and now can add that they have great customer service. Update 7/24/24. The customer service person suggested that I moved the floats closer to the robot, which might alleviate the robot getting stuck on the stairs. I moved the closest one and this seems to have helped. I just purchased pleated filters, which are for finer debris and not included when you buy the robot. I was skeptical but I thought that I would try them. I first cleaned the pool with the filters that are supplied. Immediately afterwards I put the pleated filters in for another cleaning cycle. They picked up really fine material that the standard filter missed. When I rinsed the pleated filter it looked like mud was coming out of them. So these really work. I would not recommend using them without using the coarser filters first because some large particles get stuck in the pleats and not all of them will rinse out easily with a hose so you have to manually separate the pleat to get them out. That being said, there were only a few of these particles so it was no big deal. The robot continues to work very well. I always remove it from the pool when done as I've read that the robot and cable will deteriorate faster if you leave it in the water, however that's for a very long period of time so it's up to you if you want to leave it in the pool and have it come on a particular schedule. Update: June 5, 2025. There was a lot of debris in the pool when it was opened this season. The CC Plus did a great job but keep in mind that if there is a lot of debris you need to empty it more often, i.e., don't let it run the full two hours. After several cleaning cycles I was able to run it the full time. One thing that is aggravating is recoiling the hose. It has a mind of its own. If you start to coil it clockwise it's OK for one or two coils but then it decides it doesn't want to go in that direction anymore. Grrrrr. If anyone has any suggestions I would appreciate it.

5.0 out of 5 stars Game-Changer for Heavy Debris Pools – Excellent Product, Company and Customer Service

T. · June 4, 2025

Game-Changer for Heavy Debris Pools – Excellent Product, Outstanding SupportI’ve had the Dolphin Nautilus CC Plus Wi-Fi Robotic Pool Cleaner for over a year and a half now, and it’s been an absolute game-changer. This unit is a total workhorse—and in my case, a lifesaver. I have a massive Jacaranda tree that drops what feels like millions of tiny leaves and sticks into my pool (which is not screened in), and this cleaner handles it all with ease. The small twigs that used to be nearly impossible to remove with a skimming net are now gone without lifting a finger.It’s incredibly easy to use, and even convinced my pool contractor—who once thought robotic cleaners were a gimmick. Now, after seeing mine in action, he recommends it to all his clients.I use it twice a day, and only recently (about two months ago) did I start having a couple of minor issues. One of the treads would occasionally pop off, usually on the steps, but it was easy to reattach and never a big deal. I also had a problem with the control box—the unit wouldn’t complete a full cleaning cycle.I contacted customer service and was genuinely impressed. They responded quickly, issued me an RGA number and a return shipping label. I covered shipping to them, and they covered the return. They estimated 1–3 weeks for turnaround, but I had it back in just 5 days. Not only was the issue resolved, but the unit came back completely refurbished with new treads, a new hose, and a new power supply—possibly more, but that’s what I noticed. It’s now back at work and running better than ever.After 18+ months of consistent use, I can say this is not only a reliable and powerful cleaner, but it’s also backed by a company that truly stands behind its product. Friendly, responsive, and efficient service makes all the difference.Highly recommend—especially if you deal with heavy debris. This cleaner is worth every penny.

Second Pool Season as works amazing

N. · July 2, 2024

(function() { P.when('cr-A', 'ready').execute(function(A) { if(typeof A.toggleExpanderAriaLabel === 'function') { A.toggleExpanderAriaLabel('review_text_read_more', 'Read more of this review', 'Read less of this review'); } }); })(); .review-text-read-more-expander:focus-visible { outline: 2px solid #2162a1; outline-offset: 2px; border-radius: 5px; } The media could not be loaded. Last summer was the first year I had the pool robot it worked great. This summer 2024 our second summer with the robot and still works great. It works so well I am questioning the need for the pool company I hire every summer. My pool is 20’x40’ and it does a great job cleaning it. The picture are for today July 2nd, we had fireworks at the house which left a massive mess in the pool. I turned on the Dolphin to start cleaning after the fireworks, then the normal 5 am clean this morning. I was so surprised as to how clean it was when I woke up. Still some debris in the pool but I think that is all due to the wind blowing it in to the pool from the grass during the day.I am also on the second season with my Betta (surface skimmer) these two in conjunction keep my pool super clean.I must say I find the Dolphin filter to be way better than my sand filter! I am a big fan of pool robots!!!

Hard working cleaner

A. · January 10, 2025

It really cleans well and has a good reach too. Able to navigate our odd shaped pool and even cleans the sides though it is quite random in how it goes about cleaning. It’s easy to wash the filters and operate the machine. Highly recommended.

Pesantino, comodi filtri dall'alto cavo elettrico lunghissimo18m silenzioso bellissimo!

M. · June 6, 2025

Bellissimo, costa 1 botto ma vale i soldi che chiedono il cavo non si attorciglia mai, non fa rumore per niente è molto potente si arrampica sul liner fino alla linea dell'acqua, ho una piscina 10x5 soddisfattissimo da ricomprare!

So far so good - it cleans, though not as I expected it to

S.P. · June 12, 2023

After reading quite a few negative reviews, I had few major concerns when I purchased this expensive item. People reported that eero extenders could be a problem, robot stuck in the middle of the cycle etc. However, in my case I had no problem connecting to an eero router even without turning off 5GHz (eero offers such an option via application) It quickly connected and started cleaning the pool. It got stuck at 23% the first time, but was able to complete the cycle the next time. To be honest, after opening the pool it's not in the best shape, so I did anticipate it will take multiple rounds to clean it up. I did anticipate that after the first pass it would be 80-90% clean, but in reality it's about 60%, so I assume it will take 3-4 rounds to clean it up completely. Still much better than doing it manually. The length of the cable is more than adequate. I was surprised to learn that the control block is not waterproof, but water-resistant, so it should not be exposed to water (i.e. rain will be a problem) Well, it's a minor issue to me. Also, wall climbing seems to be exaggerated. So far, I have not witnessed waterline scrubbing (still learning) It does climb the walls, but stops short below the surface without reaching the waterline. Maybe some other routine does that - still learning. I did not see the software issues one of the reviewers described (cut the schedule line), though the need for the cloud connection is concerning (cloud connection did not stop the robot from moving though) Lack of notification on the phone when the robot is stuck or cycle complete is also slightly annoying. Simple thing to do and would save a lot of hassle. Cleaning the filters is a super easy process. Bottom line - so far so good. I'll see how it works in a long run, but it's definitely a huge time and energy saver compared to the manual cleaning.Update 3 days later. The pool is not sparkly clean after 5th cycle (1 is thorough, others are regular as I do not see much difference to be honest) Those disconnects from "cloud" are getting annoying. Usually, the connection restores rather quickly, but I had once to disconnect power to restore the connection. It seems wifi functionality of Dolphin can be improved. Also, I cannot get the robot to get to the waterline. The video shows nice waterline scrubbing, but in my case it stops on the first angle between floor and vertical wall rather than climbing to the waterline. Furthermore, I am totally puzzled by the sentence in the manual that the handle must be adjusted diagonally. What does it mean? How? Instructions are not provided. The handle can be adjusted, no doubt, but what is the right position? And what's the difference does it make? I guess I'll have to experiment or call Dolphin to figure out.

¡Excelente robot para la alberca!

C.d.A. · September 21, 2020

El Dolphin navega solo por la alberca y en dos horas la deja limpia. El resultado es fantástico, sin complicaciones y sin desperdiciar agua.