5.0 out of 5 stars Quality Product With Outstanding Warranty

J. · January 12, 2024

My first pair of good gaming headphones was a pair of Logitech G933s. I loved them, I used and abused them for about 5 years before they fell apart (adhesive on headband failed, ratcheting mechanism on earmuff cracked, etc.) The build quality was good, I was just hard on them.For these headphones I cannot stress enough the importance of installing Logitech G Hub and setting up a custom EQ profile, especially if you want to use surround sound. When you leave the EQ flat on surround sound these headphones are extremely boomy and bass heavy. When the EQ profile is right these headphones sound great.The mic is clear, and the battery will last around 12 hours with the RGB off, 8-9 with it on. If you run out of battery, the included charging cable is long enough to facilitate charging while wearing the headset. The wireless range I can get is about 10-20 feet through the walls of my bedroom, enough to walk over to the adjacent kitchen and grab a snack while still participating in a call on Discord for example.After 8 months of service my current pair of G935s had an amplifier or the driver for the left ear fail. I called Logitech the next day during business hours, and in 23 minutes total (15 of which was waiting for approval) their agent was able to confirm they were sending a replacement headset. Logitech provides and stands by a 2 year warranty on these, and their claims process is easy and no hassle. Given how quickly they processed my warranty claim, these are still 5 stars despite the failure.

5.0 out of 5 stars Unbeatable, Older Design & Functionality.

M. · May 4, 2025

The sound quality in these is unmatched. I had my last pair for over 5 years, and hadn't really noticed that the sound had degraded a bit until I got the new pair. Holy cow, talk about high fidelity. Music of all genre's sounds great in these, and settings are easily tweaked to pair with whatever you're doing; gaming, jamming to tunes, watching a movie, or on a voice call.I play a lot of FPS games, and let me tell you, the bass ROCKS! I had to jump into a quick match right after I got these just so I could really enjoy how punchy the bass is while playing shooters. It really helps you feel immersed in the game. And of course, dtsX surround sound is unbeatable. No more getting ambushed!The last of the #35 series of Logitech headsets. Logitech's new headsets are suffering in quality, but this older design is still chugging away. It's super comfortable, and heavy duty. My last pair fell off my desk hundreds of times before the USB plug finally wore out.I love that you can color match with your other Logitech gear, and GHUB recognizes it immediately -- no compatibility issues. It holds a pretty decent charge (About 9-10 hours in my experience). It also still works on the charger, I know some headsets don't offer that.The only complaint I have is the leather earmuffs occasionally make my head a little sweaty. But those are easily replaced with fabric covers for a mere $15-20.

1.0 out of 5 stars It got worse.

J. · May 28, 2022

Update: 1 year later. Totally lost left ear audio. With no fix. Even attempted the "power button fix" Logitech was kind enough to send a replacement. That brand new replacement lasted 1 week until the mic lost the ability to un-mute. I now need to power cycle the headset to get my mic to work again. Every time. Oh and the software did not improve at all. It's still pretty basic and not very useful. I would never recommend this headset after all the issues I've had.The software sucks. I've had multiple instances where the software confuses it and the volume dile stops working.. you need restart your computer to fix it.The software is pretty limited. You can't set the buttons to do really basic stuff. Like go to a particular light pattern or just toggle the lights on and off instead both of those has to go through a cycle with multiple pushes.Audio quality is pretty good. But the mic input is awful and it's quality hasn't improved at all. I've seen $5 mics sound better. And the software cannot EQ it. Instead you have to use another program like audio banana to make the mic sound decent.Stand alone without the software it would be borderline usless. As out of the box you don't get any feedback of your own voice. It sounds like a minimal problem but it makes a huge difference.. it's weird and off-putting to speak and not hear your own voice clearly. But the software let's you adjust that.The rgb looks cool I guess but it limits the run time a tun so you just turn that off. And they dont last crazy long with just audio. And it dosnt have a great battery indicator on the headphones themselves.. you got indivisually adressable LEDs in a row.. USE THAT TO GIVE YOU A BAR GRAPH. They could have easily doubled the battery capacity but they didn't.The presets for supported games suck. Turn that junk off immediately.If you have a big head they arnt the most comfortable. I have them maxed out and it's still just a little too tight it makes wearing glasses even less comfortable. It's not a deal breaker for me but it's not ideal.The range seems great. I can walk around a fairly large house and not loose connection.In total it dose what I need it to do fairly well but with how many generations this product has gone through I'm surprised it's not any better than the model that came out like 8 years ago particularly in the mic quality.. take a voice recording of yourself and play it back. Then EQ it and do the the same. Or even compare it to a recording made with your phone.. it's 2022. Recorded Audio doesn't need to sound like an Xbox 360 mic anymore. And it's particularly important now with all the remote stuff we do.