5.0 out of 5 stars AN AMAZING MACHINE!!! AWESOME COFFEE!!!

B. · June 21, 2022

Ok, I am going to try to split this into two sections- the short review and an extended review.The short review: It is AMAZING and well worth the expense. Buy good beans and you are good to go.The longer review:First of all, this machine is expensive so I would look for any sort of sale. For us, it was worth it.The expense: At time of purchase this was going for roughly $799, but in terms of value it was worth it for us. Looking at our Starbucks bill, we spent well over that in just a few months because we would go there each morning and sometimes on the way home from work. We haven’t visited Starbucks at all since we bought this machine so it has more than paid for itself, and that is including the purchase of good beans.Starbucks was always a hit and miss depending on who was making our coffee each morning, but the Barista Touch has been a hit because once you create your settings it is always the same AND you can make micro adjustments until you get it just right (see “Features” below).The quality: It is very well made and the touch screen makes this a breeze to use- sooooooo easy. It has a drip tray that is very easy to empty and clean. The froth wand is easy to use and makes perfect frothed milk without any hassle at all. The tamper, it was good but not great so we opted for a spring loaded tamper and purchased a grind distributor which made using this even easier. If you have never tamped coffee, it can be tricky but using a spring tamper just made it so much easier however the tamper included is perfectly fine. We purchased the Sccody 53mm Calibrated Espresso Tamper which makes espresso tamping a breeze without any guesswork needed. The Barista Touch does come with a "blade" distributor, but I opted to buy a better one which has made for perfect coffee. We bought the Gurudar 53mm Coffee Distributor which is also a palm tamper but we just use it for the distribution of the grind instead of using the included Breville blade- again the included blade is good butr we wanted something a bit easier to use. Both the Sccody and the Gurudar are perfect additions and take all the guess work out of learning to make espresso, but there are many other options and even using what is included with the Touch you will be good to go with a small learning curve.The features: First, the touch screen- the Barista Touch comes with a screen that makes it so easy to create your coffee of choice. It has preprogrammed options (which are adjustable) and it allows you to custom build your coffee of choice and assign it an icon. In fact, everything is icon based and it even has a tutorial built in. For instance, if you want to make a latte, press the latte icon and a screen pops up with the easy to follow steps. You can make many different types of coffee including Americanos, Cappuccinos, and even simple espresso shots. You can even custom design your coffee, then assign it an icon, then every time you want that coffee you just hit the icon and follow the steps. Blamo- great coffee every time.Second great feature-the grinder. It has a built-in grinder which makes all the difference. The grinder is adjustable so you can change the grind size to fit your needs and to customize your coffee (fine or coarse grind).Next good feature- the water tank. It holds a good amount of water and is located at the back of the machine. You just have to watch the level but it will give you a “water tank is empty” message on the screen when you need to refill it.The downside: The only real thing we found to be a problem is the grinder and changing beans. We decided to try a different brand of coffee to see if we liked it but the hopper was full. Removing the beans from the hopper was a bit tricky and I know there is probably some short cut, but we managed and honestly it wasn’t that big of a deal.Comparisons: Our first espresso machine, the De’Longhi 15 bar espresso maker, was a good beginning machine but just isn’t as good as the Barista Touch. The De’Longhi didn’t have a grinder so we used pre ground coffee which was ok, just not super good and certainly not good enough to keep us from returning to our Starbucks habit. Our kid ended up taking it to college, so we upgraded to the touch. One thing that has made a world of difference, besides the included grinder, is the automatic milk frother on the Barista Touch. Super easy to use and is as simple as placing the milk pitcher, which is included, under the wand but it has to sit on a temp sensor to work accurately. We haven’t had a single problem with it to date. You can also use the frother in manual mode if you want, which is a great added feature but the automatic mode is good enough to make latte Art…that is if you know how to actually make latte art unlike me.As for adjustability, you can adjust how much coffee is ground, how fine you want the grinds, and how long the machine grinds the coffee. You can adjust the temp of the milk froth, you can go from automatic to manual mode to froth the milk so there are several options to adjust and fine tune to your exact specification.Overall, we love the Barista Touch- it makes amazing coffee. Of course, the beans have a great deal to do with it but still this machine rocks.UPDATE: Ok, I did find one tiny aspect of this most excellent machine that Breville could fix, aside from the price, and that is the frothing wand. Once you finish frothing the milk you have to clean the wand. It does a self clean, but when it self cleans the wand does not line up directly with the hole in the drain pan. ours is off a slight bit. The drain pan hole should be just a bit larger and that would fix everything. We found that after cleaning the wand we put the damp paper towel or rag near the base of the wand on the drain pan to avoid splashes. not a big deal but thought you should know.UPDATE: I have been using a trick when frothing the milk- when it finishes frothing the milk and wants to do the automatic wand purge to clean the frothing wand, I put the wand back in the empty milk pitcher and the water/steam purge empties into the pitcher instead of the drip tray. Makes cleaning so much easier and I don’t have to empty the drip tray as often.By the way- it is Dec 2024 and we have used it every day since we purchased it without a single issue, so this is a very good machine!

5.0 out of 5 stars Great product, consistent results and easy to use.

l.a. · July 15, 2025

I love Breville products, I have many and this one didn't disappoint me at all. Great product. Love the results. Never going back to regular coffee. The flavor and texture is consistent when you make coffee with this one. Price is worth it. Easy to setup and use.

5.0 out of 5 stars Changed my perception of how much the machine affects the coffee

B.D. · December 25, 2024

I've generally been somewhat dismissive about the value of a higher end espresso maker as I've had plenty of coffee from very expensive machines and it was usually fine, but not materially different than a budget machine.That changes with this machine. And yes, I recognize that this is still considered somewhat of a budget machine in the big picture of expensive coffee makers, but it's not a cheap espresso machine. And, it's worth it.The machine makes it easy to make a great cup of coffee. The on-screen controls are pretty simple to understand and the espresso comes out pretty close to what I would consider perfect, with great flavor, great temperature, and a lovely crema. The milk frothing is super simple - the machine gets the right foam and temperature for you, and clean-up is as easy as wiping down the wand. I really appreciate that most of the functions are just very easy to get a great cup of coffee.One nice aspect, there is a tool tray hidden behind the drip tray, which is good for keeping the extra filter baskets and maybe a few other things.I bought the machine to replace another espresso maker and assumed I would still keep my drip coffee maker, since I am generally not happy with an Americano compared to drip coffee, even when made by baristas in Europe. I am happy to say the Americano is delicious, and drip coffee may be a thing of the past for me.This machine completely changed my level of appreciation for coffee at home, I wish I had purchased it sooner.

1.0 out of 5 stars Regretful Purchase Despite a Great Product Design

B.S. · July 22, 2025

When it’s working, the Breville Barista Touch makes great espresso. The touchscreen interface is sleek, and the machine produces high-quality drinks. That said, the water tank is on the small side if you use it regularly, and the drip tray fills quickly, often needing to be emptied daily. More hassle than expected for a premium-priced machine.But the real issue is Breville's customer service, which is nothing short of a disaster, especially for West Coast customers. Their phone system is broken, doesn’t register prompts, and disconnects. Despite having weekday support hours, no one answers. You’re forced to leave a callback number, but the system won’t even accept it, and the call just drops. I am calling Bolo about them.Their website is just as frustrating . Creating a claim or case is frustrating, requiring information that’s either unavailable, invalid, or just not recognized. It honestly feels like they’ve designed their support systems to avoid helping customers.I made the mistake of also purchasing an extended service plan, which has so far proven useless. I feel completely ripped off, and I strongly recommend choosing another brand. Great product design, but if anything goes wrong, you’re on your own. I truly regret this purchase.If I could provide a negative rating they would score.

¡EXCELENTE! Pero hay que aclarar un detalle…

H.P. · May 30, 2022

The media could not be loaded. La máquina está preciosa, por donde la veas y lo que le veas está bien pensado, bien hecho y bien ensamblado. Los accesorios (jarra para espumar, portafiltros, filtros, etc.) son de la misma buena calidad y trae todo lo que necesitas para hacer espressos y cualquier bebida a base de espresso.Todo fue como lo esperaba: la caja llegó en perfecto estado, todo super bien empacado, es muy fácil de usar aunque no tengas experiencia, pues te va guiando y dando consejos para que ajustes la molienda y el tiempo de extracción. El sistema de la máquina está en inglés o en francés, pero el manual de instrucciones está en español de México así como la documentación de la garantía y la información de contacto y soporte para México.Todo perfecto hasta que llegué a la razón principal por la que compré la máquina:A mí me encanta el espresso americano (doble shot de espresso sobre 200 ml. de agua caliente) y esta máquina trae un programa específico para “americano” que emplea una salida de agua caliente que tiene la máquina y que cae directo a la taza antes de que extraiga el café. Lo que Breville no aclara en ningún lado (ni en el manual, ni en las especificaciones, ni en info en la página) es que la elevación de la ciudad en la que uses la máquina afecta la forma en la que sale el agua y ¡vaya que la afecta?!!!Yo vivo en León GTO, a 1,800 metros sobre el nivel del mar, que es altura media si comparas con otras ciudades en México: CDMX está a 2,250 metros, GDL a 1,575 metros y MTY a 540 metros para que se den una idea.Lo que sucede es que empieza a salir un chorrito muy controlado y a los pocos segundos empieza a salir vapor por la misma salida y hace que el agua salga como rociada para todos lados y se salpique todo en 30 cm a la redonda (vean el video para que no crean que exagero). Hablé a soporte de Breville y resulta que es un problema que tienen bien identificado y la única solución que me ofrecieron fue regresar la máquina. Volví a llamar un poco más tarde y abrí un ticket de soporte por la página y luego luego me respondieron lo mismo. Lo tienen perfectamente bien identificado y tan saben que no hay forma de arreglarlo que me dijeron que pasaría lo mismo con la salida de agua de cualquier otro modelo. En todos los casos me dijeron que, si la función de obtener agua caliente era importante para mí, me recomendaban regresar la máquina a Bolo y casi que buscarle por otro lado. Claro que super amables y cordiales, pero yo estaba en shock y dudando si algo más le iba a fallar por ese: “¡Ups! ¿A poco hay gente que toma café en las planicies elevadas y en las montañas?” que se aventó Breville.Afortunadamente hay otras formas de obtener agua caliente de la máquina, pero la función de “americano” es imposible de usar en mi ubicación. La solución es hacer lo que he visto que hacen en algunas cafeterías con máquinas profesionales y es dejar que corra agua sin poner el portafiltro. Para sacar 200 ml de agua caliente se tarda 30 segundos (con el mismo botón de extracción), cuando termina pongo el portafiltros ya listo con el café prensado y todo y vuelvo a extraer 30 segundos para que salga el espresso. Lo único que hay que cuidar es la limpieza de la regadera por la que sale el agua para el portafiltro después de cada extracción para que cuando saques solo agua no arrastre café molido de la extracción anterior.Lo de la salida de agua fue una mala experiencia y me hizo pensar muy en serio si debía quedarme con la máquina o regresarla. Decidí quedármela pues toooodo lo demás lo hace extraordinariamente bien y en menos de 7 intentos, ya estaba sacando unos espressos super ricos y ni siquiera había comprado buen café, estaba usando el Garat de grano que molemos al momento para la cafetera de goteo. Hoy, a 5 días de recibir la máquina, ya ni me acuerdo que tiene salida para agua caliente y ahora que compré un buen café tostado recientemente, no puedo creer que me esté tomando un café tan rico en mi casa y que me tarde menos de 2 minuntos en hacerlo (el espresso americano).A mi esposa le gustan los lattes y capuchinos y no se tardó nada en aprender a usar el espumador. Le encanta la textura de la espuma y ya me dijo que guarde el Aeroccino y la Nespresso porque nada que ver el sabor.Si les sirve de algo, les recomiendo ajustar a 13 la finura del molido, moler por 17 segundos, prensar sin tanta fuerza y extraer por 30 segundos. Son los ajustes con los que estoy obteniedo 18 gr de café molido y aprox. 36 gr de un espresso con buen sabor y buena crema. He notado que si aplico mucha fuerza al prensador, varía mucho la cantidad de café que obtengo, el sabor y la crema, por lo que antes de ajustar molido y tiempo de extracción, les sugiero practicar el prensado hasta que sean consistentes.

Great machine, learn how to use it first

R.G. · October 21, 2024

I owned a very old DeLonghi and I switched to Breville. I love the machine. First, it heats up fast which helps when guests are waiting. Two, the touchscreen is a good guide when you are preparing your coffee. Three, it gives me a sense of achievement when I am an active participant in the brewing. Although I watched a lot of videos, make sure you get an expert demo in person, to understand the right grind size you want etc. So you can build confidence as a first time Barista. Enjoy your machine!

Meilleur café ever

S.P. · December 21, 2024

Plus que satisfait. Le meilleur café au monde à tous les matin

Great espresso maker

C. · March 31, 2021

I had the automatic Miele which tasted like plastic so, l returned it and bought the automatic Delongi it didn’t get hot enough so, I took it back and ordered the Barista Touch. It’s every bit as good as they claim it to be. It’s a little more work than the automatic ones but I can get a steaming hot drink. I’m still trying to get the brew just right to suit my taste. Still trying different coffees. I find it hard to do the 30 lbs of tamping pressure to make the coffee that’s why I put the four stars. Not a fault of the machine. Just me. All in all I would recommend this coffee maker .

The perfect at home espresso machine

L.L. · March 20, 2025

This was absolutely the best appliance investment I’ve made in many years.Easy to use , fully customisable and has saved so much money in takeaway coffee as Im no longer interested as can make my own to perfection at home . Highly recommend.