5.0 out of 5 stars VERY Good Customer Service!

B. · January 21, 2022

(function() { P.when('cr-A', 'ready').execute(function(A) { if(typeof A.toggleExpanderAriaLabel === 'function') { A.toggleExpanderAriaLabel('review_text_read_more', 'Read more of this review', 'Read less of this review'); } }); })(); .review-text-read-more-expander:focus-visible { outline: 2px solid #2162a1; outline-offset: 2px; border-radius: 5px; } Unfortunately, the unit I received had 2 issues. The Temperature Set skipped degrees randomly & the brand logo on the fryer was placed upside down.Other than that, it performed in every other area wonderfully! When you receive this, you will find the look, the easy operation & the safety features make this a well thought out & built product. The cleaning spout was the best feature. You can easily empty the machine with no risk of dumping messy oil over your counter. This was the feature that I really liked & was one of the key factors of why I chose this brand. Also, because ATK recommended this product & its features & durability. (Online Test Kitchen video)The Seller/Store was 100% responsive to my issues when I contacted them. They replied in minutes when I contacted them, & assured me that they stood behind their sales. They reassured me & gave me a couple of options to remedy the situation. As a customer I felt reassured that I was dealing with a reputable & responsible company. They were SUPER FAST in implementing my decision, & communication was almost instantaneous each time I emailed them.Even though I received a “wonky” unit, I understand that sometimes it does happen. I was bummed, but still convinced this was still the brand of fryer for me. But I was most impressed & grateful to the Seller & their #1, Top-notch, customer oriented service to me when I made my complaint known.When things go wrong, & they do all of the time, it feels really good to be treated well when they do. Thank you Carmen! (Email customer rep)

5.0 out of 5 stars Great Fryer. Long Lasting Easy to use.

E.S. · October 3, 2023

I had a DeLonghi Fryer for over 20 years that just recently gave up on me. Decided to go back with another one, which has much newer technology that the first one. The old one was a temperature dial model, no real electronic controls. The new one has digital Temp control with timer. This is great for frying different types of foods that require different temp ranges and time to cook ranges. It holds one gallon and best of all has a filtered drain that you can completely drain the oil for later use, and simply wipe out any residual. A great fryer.

4.0 out of 5 stars mostly top notch

I.C. · April 23, 2021

If you've recently been shopping for a deep fryer, you know that there are a dizzying array of options. Some claim to be commercial quality, but unless they cost thousands of dollars and are made by a brand name you've heard of or can lookup and call, they aren't. And even if they were commercial fryers they would probably be too big for your home anyway. So unless you're stocking a restaurant focus on the residential appliances.By now everyone knows or should know that something like 70% of electronics sold on Bolo are Chinese knockoffs. Basically they steal the blueprint some company actually designed with engineers, head down the road, and manufacture an identical looking appliance. That's why so many appliances look exactly the same; they are using the same frames, etc. as the real product. Sometimes that's a "who cares" situation, but NOT when it comes to something like a deep fryer. Improperly built, these things are a serious fire and burn hazard in your house. The thing about the knockoffs is that the fly-by-night companies that make them cut corners to produce the cheapest unit they possibly can, and the idea that they would hire electrical engineers and safety testers to make sure the product is safe is laughable. Their concern extends exactly as far as whether it looks the same. And frankly, it also doesn't matter if they say they are "UL compliant" or whatever, because the oversees companies have figured out that since there are no consequences beyond having their listing removed to saying whatever they like, they've learned to mimic the language of actual products to try and make a sale. The bottom line is that it would be extremely unsafe to go with any product not made by a major brand name, even if it looks the same.So that brings us to the DeLonghi Livenza, a single basket fryer that holds just over 4 liters of oil filled to the "max" line. The entire setup is small enough to sit on the counter next to your kitchen sink, which is good for reasons I'll go into later. The basket is easily big enough to make enough entrée for two, although if you have multiple different items to fry you'll have to do them separately. Still, given that most foods have a cooking time of a few minutes this isn't a big deal. The coil heater, an 1800W unit, heats the oil in a reasonable time frame, maybe 10 minutes or so from cold, and the stated temperature is usually within 10 degrees of what my cooking thermometer says so it seems to be fairly accurate.Cleaning is a pretty straight forward affair. The coil heater has a magnetic plug that you can pull away with very little (some might say too little) force and lift out of the oil pan. Once cooled and lifted out, you can wipe the coils down with a sponge or damp clothe to clean. The oil pan has a drain with a filter that you can use to collect the used oil. If you look around Bolo you can find food safe oil cans for this purpose that come with their own filter, which I highly recommend as a clean and safe way to store oil for reuse, just make sure you get enough cans to hold all the oil. The drain has a valve you twist to open and close; it takes a little practice to open the drain (let the oil cool first!), collect a liters worth of oil and then close again, but once you get the hang of it it's pretty easy. Definitely use a secondary filter though, because the filter in the oil pan works ok but occasionally misses a clump here and there so it's good to have the backup. Once the oil pan is drained, lift the pan out and clean in your sink or dishwasher. Finally, the basket can be cleaned with a brush or pad and some soapy water. That's it; 5 minutes or so and you're done!Ok, so now to the "needs improvement" category. If you've read other reviews you've no doubt read that people hate the magnetic power plug. This is a safety feature and honestly didn't bother me at all. The oil release valve, on the other hand, has been a constant source of irritation. First off, before putting any oil in the pan make sure the valve is in the "off" position as far as it can go. Most of the way closed will not cut it; make sure it is twisted clockwise as far as it will go or oil is going to come streaming out of there like a faucet. And second, and most annoyingly, even if it is all the way, 100%, fully closed, when you start cooking food expect that oil will start dripping out of the valve regardless. And I don't mean the occasional drop, it will drop a fair amount of oil as it cooks even if your oil level is nowhere near the max line. It's a poor valve design, and you will want it hanging over a sink or bucket or someplace where you don't mind oil dripping because there doesn't seem to be a way to avoid it as far as I can tell. Also, the basket could use some work as well. It folds over with the handle in the basket for compact storage, which is nice, but because of that design the handle is flimsy when you try to turn the basket over to dump food. The metal will bend or the basket will flop; it just doesn't work very well. Tongs are a better solution to getting food out of the basket. Finally, although it isn't complicated once you've used it a couple of times, the interface on the fryer isn't quite intuitive enough to get without reading the manual. Reading the manual is never a bad idea anyway, but I'm a big believer in the idea that home appliances should be built with interfaces intuitive enough that you don't have to.That about sums up my experience so far. With a few exceptions the fryer is well made and seems built to last and I would definitely recommend it. One piece of advice when it comes to the heating coils: if the oil accidentally drains out prematurely or the coils somehow become exposed to the air while under power, the entire unit may appear to go dead. If that happens find the tiny hole on the back of the coil unit and push a paperclip into it to reset the electronics. The unit has a safety feature that detects heated coils not immersed in oil and disables the heating mechanism to protect the coils and prevent fires. Another piece of advice when it comes to oil: if you buy a gallon of vegetable oil and a can of Crisco lard, then melt the lard in the fryer at a low temperature and fill the rest of the pan with vegetable oil you will get better tasting, but probably less healthy, results for things like fried chicken and French fries. Also, that 50/50 mixture will stay liquid when cooled. That mixture also makes super yummy funnel cakes! Good luck!

Makes terrific deep fried food

R. · June 28, 2019

(function() { P.when('cr-A', 'ready').execute(function(A) { if(typeof A.toggleExpanderAriaLabel === 'function') { A.toggleExpanderAriaLabel('review_text_read_more', 'Read more of this review', 'Read less of this review'); } }); })(); .review-text-read-more-expander:focus-visible { outline: 2px solid #2162a1; outline-offset: 2px; border-radius: 5px; } Components separate with ease and the materials are super easy to clean. The appliance is a terrific size easily accommodating whatever is needed for a family meal. The appliance reaches the desired temperature quickly and maintains that temperature for the duration of the cook. Ideal for Scotch Eggs, fish & chips, southern fried chicken etc. The oil is easy to drain and the small filter removes larger debris. It’s the best fryer I’ve had and I’ve had a few over the years

Good quality

O.F. · June 24, 2024

I use it everytime I need to deep fry our food. The oil is easy to remove from the deep fryer and cook setting is very simple. I like this feature and I’m happy with it.

Great deep fryer

B. · November 6, 2024

I upgraded to this model from a smaller cuisinart. Digital temp control is great, has lots of great little features, and the drainage spout is super convenient. The main frying tub is solid. The fryer frankly looks very nice as well.My only complaint is cleaning the device, the top lid is really big for most sinks, and the safety magnetic power plug detaches a little too easy, and can be a bit of a hassle to attach most of the time.Makes great wings and fries however! Ive yet to try the lard feature but it’s on my list

Not worth the money, failed after a couple uses

D.B. · April 6, 2025

I bought this item because I recognized the brand and it was one of the more expensive fryers so, I assumed it would be better quality than the others. I was wrong, we used it a total of three times before the controls failed completely. It turns on but I cant control the time or temperature and the heating element won't come on. Because it's past the 30 days since I bought it, Bolo won't help me and I now have to chase down the manufacturer, pack it up and send it to them and hope they refund my money. In future, I'll avoid this brand and buy locally so that I can at least go back to the store to get help should the product fail. One other thing to note, the power cable is attached magnetically (of safety I assume) but, it's constantly disconnecting due to the weak magnet and heeds to be wiggled all the time to restart it.

Great deep fryer

m. · February 15, 2025

Very efficient and heats fast