5.0 out of 5 stars Picture is deceiving

R. · February 12, 2020

(function() { P.when('cr-A', 'ready').execute(function(A) { if(typeof A.toggleExpanderAriaLabel === 'function') { A.toggleExpanderAriaLabel('review_text_read_more', 'Read more of this review', 'Read less of this review'); } }); })(); .review-text-read-more-expander:focus-visible { outline: 2px solid #2162a1; outline-offset: 2px; border-radius: 5px; } I replaced my old Pentair Kreepy Krauly Platinum with a new one. The old one last 5 years and may have lasted longer had I not tried to move it in freezing temperatures. I ordered a new one, color gray, and got a huge shock. The picture showed my exact model, body mostly white with a gray clear shell and gray wheels. What I got was a totally gray Kreepy Krauly with a gray hose.It works great now that I reread the installation instructions that said to cut the flexible hose to the depth of the pool. Be very diligent when installing, as there is a correct way to do it and every thing else is wrong. If it tangles, you probably didn't cut the flexible hose short enough.DON'T BELIEVE THE PHOTO IN THE AD, if it says GRAY it is dark GRAY, ugly and not great in a light pool.

4.0 out of 5 stars Overall a great bottom and wall cleaner!

k. · January 27, 2019

Pros... I bought this to replace my previous legend platinum. The first one lasted 10 years. Needed a rebuild kit with the gears, but I figured after 10 years, for the price difference just go for the new model. They both work great! My pool never has debri at the bottom and always looks great. It’s cleanin a 17,000 pool that’s about 40x20 and the hose fitting is in the middle of the pool.Cons... replacement items for maintenance. The debri bags only last about 12-18 months before they start to tear and need replacing. Tires last about 3-4 years. Reverse valve lasts about 5 years. Wall connector pressure release lasts about 5 years.Overall, I’m happy with the device and repurchased the new model which has a slightly sleeker look.

1.0 out of 5 stars Absolute garbage!

J.R. · May 23, 2020

I’m not going to write a novel about this product, but I could!!!This is hands down the biggest waste of money ever. I have had to buy a new one every other year for the last ten years. Call me stupid! I honestly have just been too dam lazy to replumb my pool for something different, but this product is absolutely horrible. It often gets stuck against the stairs and literally just sits there an self destructs! The product is super expensive and the parts are ridiculously expensive! I go through about 3 sets of wheel every year! If I don’t sit there and watch to make sure it doesn’t get hung up, the pool never gets cleaned!I have called the company numerous times expressing my frustration. I usually get some cubical kid that doesn’t know his ass from a hole in the ground! I have made every adjustment possible trying to get this thing to work. It just garbage! In the time it took me to write this, I have had to get up 3x to pull it away from the stairs! So done with with company!!!

5.0 out of 5 stars right out of the box !!! awesome

M.O. · March 15, 2020

goodbye polaris, hello PENTAIR!!! works great i have my pool tech put it on so i didnt mess it up.it helps to do that as when u send in ur info for the warranty it asks for the installers bill as well.to ensure it was put in by someone in the trade. ... get this!

3.0 out of 5 stars Cleans very well. Construction/design is not as robust as I would expect for something at this price point.

L.P. · April 3, 2018

Installed this as a replacement for a Polaris one year ago in a 20,000 gal. inground pool. Installation was easy, as I already had a high pressure pump port to plug it in. I leave it in the pool all the time. I did have an issue where the bottom became partially detached, but Polaris sent me to a local pool shop to have it repaired under warranty. The problem was resolved fairly painlessly. The bearings and wheels will probably need to be replaced after this upcoming season. The reason I did not give this four stars is the engagement between the drive gear and the wheels feels sloppy and when it hits walls it can disengage and skip teeth. I think this has led to some broken teeth. This was exacerbated by the issue with the bottom becoming partially detached (making it sloppier, etc.), but they declined to replace the wheels with broken teeth as they are considered a wearable part. In any case something It does a great job at cleaning leaves, even very large ones. Also the tail prevents silt build up on the bottom. Climbs the pool walls all the way to the top, but my pool is only 4 to 5 feet deep. The velcro on the bag is deteriorating more than I would of expected, but still holds well. Hose occasionally tangles, but not to often and no more than my old Polaris. Overall, I've been happy with it.

2.0 out of 5 stars Good mobility but low suction

B. · February 11, 2020

For years we used a Polaris 3900 for sucking up the debris/oak leaves/digger pine needles out of our 40' x 20' pool, but the chain mechanism driving the sweep kept needing repairs and we noticed that in its' old age it constantly ended up in the deep end stuck against a wall. Pool guy recommended this flashy hunk of junk so I gave it a go.KreepyKrauly was able to bounce around the pool like an RC car and the suction seemed decent as I noticed that small sandy debris and smaller oak leaves were doable for this device, but throughout the winter I found that it has no interest in collecting anything larger than the oak leaf. So the pool is filled with larger debris (tons of pine needles/sticks and such) which I now need to vacuum out manually. WOWee what an upgrade, spend 700 bucks on a sweep that can't suck up most of the stuff on the bottom of the pool, BUT it scoots around pretty good.

4.0 out of 5 stars Better than the competition!

M.S. · December 23, 2016

Honestly, this was a struggle to put into service. It needs too many tweaks and the instruction manual doesnt really address them very well. I followed the instructions to a T but probably cut it a foot too short for my pool (it is a rounded type pool). Also, it tends to lean too much, go in a circle too much, and the back wheels do not really touch the pool floor - all of these can be fixed, but it would be nice to have pre-printed instructions on how all this is fixed ... you know, for the normal (non professional) pool owner.Best price for it and my first one (salt water pepple tec pool) lasted 6 years. My Polaris died in three with significant and expensive repairs needed in year 2 and 3.

5.0 out of 5 stars Excellent Product!!!

S. · June 11, 2016

This pool sweep was an excellent choice! My pool is 12'x24' and it cleans the entire pool in about an hour. It was very easy to set-up and you won't be dissapointed with it!