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The Assertiveness Workbook: How to Express Your Ideas and Stand Up for Yourself at Work and in Relationships

Description:

Stand up and be heard! With more than 100,000 copies sold, this fully revised and updated self-help classic by psychologist Randy J. Paterson—author of How to Be Miserable—will help you get started today.

Do you feel uncomfortable in situations where you disagree with others? Do you struggle to express your opinions or assert your boundaries? If you’ve ever felt paralyzed by confrontation, or have bitten your tongue rather than offer an opposing point of view, you know that a lack of assertiveness can leave you feeling marginalized and powerless. Assertiveness is a critical skill that not only influences your professional success, but also your personal happiness! So, how can you make sure your voice is heard?

The Assertiveness Workbook contains powerfully effective skills grounded in cognitive behavioral therapy (CBT) to help you communicate more effectively, improve social interactions, and express yourself with confidence and clarity. You’ll learn how to set and maintain personal boundaries while staying connected, and discover ways to be more genuine and open in your relationships. Finally, you’ll learn to defend yourself calmly if you’re unfairly criticized or asked to submit to unreasonable requests.

Fully revised and updated—this new edition includes information on the impact of social media, mini-dialogs to help you navigate tricky social interactions, and skills to shift your behaviors to be more assertive—so you can improve your communication skills, and your life!


Editorial Reviews

Review

“If you’d like to be more assertive, the only question to ask yourself is, ‘Am I willing to do something to help myself?’ If the answer is yes, congratulations! You’ve found a guide to ‘do assertiveness’—that is, to be who you are and effectively assert yourself. Give yourself permission to get out of your own way, and simply follow Randy’s workbook. Identify what parts resonate and work there; don’t fret about any parts that don’t. He’s giving you a gift to courageously be you. And I’m cheering for you to do just that.”
—Molly Tschang, founder of Abella Consulting, and creator of the Say It Skillfully radio show/podcast and video series

The Assertiveness Workbook shows that it’s actually possible to have great relationships with the difficult people in our lives. The secret? Change our own behavior, not theirs. I’m grateful for this smart, pragmatic guide.”
—Charles Montgomery, author of Happy City

“This updated edition of
The Assertiveness Workbook is authoritative, clear, practical, and replete with evidence-based strategies to become a more assertive person. If you struggle with how to give or receive feedback, state an opinion, or assertively confront others, this is the book you have been waiting for!”
—Keith S. Dobson, PhD, professor of clinical psychology at the University of Calgary, and president of the World Confederation of Cognitive and Behavioural Therapies

“The longer I practice cognitive behavioral therapy (CBT), the more clearly I see that assertiveness is a critical component of successful psychological coping. Randy Paterson’s assertiveness training workbook is the best resource available: user-friendly, evidence-informed, and effective. It belongs on every bookshelf.”
—Dan Bilsker, PhD, coauthor of Psychological Health and Safety

“This is an exceptional book, full of sage observations and clinical wisdom from an accomplished therapist and author. Readers will be fully engaged by the lively writing, case studies, and colorful examples used to illustrate key concepts. A great read!”
—Lynn Alden, PhD, clinical psychologist, and coeditor of International Handbook of Social Anxiety

“Once again, Randy Paterson takes our current understanding of clinical psychology and transforms it into a very readable, thoughtful, clear, and practical approach to solving the problems that affect many of our lives. Combined with his self-effacing humor, he has made a great clinical resource even better.”
—Ian R. Nicholson, PhD, past president of the Canadian Psychological Association

“Assertiveness problems—including excessive unassertiveness, aggressiveness, and passive-aggressiveness—afflict millions of people, leading to suffering and undermining potential for happy, fulfilling lives. In
The Assertiveness Workbook, Randy J. Paterson combines science and clinical experience to create the definitive guide for overcoming assertiveness problems. Blending wisdom, wit, and compassion, this sophisticated yet highly readable volume shows people how to improve their assertiveness in a structured, step-by-step fashion. It is essential reading for anyone wanting to improve their assertiveness, and for therapists treating assertiveness problems.”
—Steven Taylor, PhD, RPsych, associate professor at the University of British Columbia, and associate editor of Behavior Research and Therapy

“This workbook will be a welcome resource to individuals currently struggling with assertiveness difficulties. It will not only help people tackle assertiveness issues, but also target such important topics as need for control, conflict management, and even acceptance of compliments. In short, it holds the potential to effectively change your life.”
—Brian Cox, PhD, CPsych, psychologist, associate professor of psychiatry at the University of Manitoba, and author of more than one hundred published research articles on anxiety disorders and depression

About the Author

Randy J. Paterson, PhD, is a psychologist, and author of How to Be Miserable and How to Be Miserable in Your Twenties. He is director of Changeways Clinic in Vancouver, BC, Canada; and provides training programs across Canada and internationally on evidence-based mental health practice. Learn more at www.randypaterson.com.

Reviews:

5.0 out of 5 stars Readable, workable, and fun

J. · September 26, 2012

It is my experience that few people have strong communication skills -- are capable of gracefully disagreeing, giving opinions, asserting boundaries, confronting people. Most of us either go along with others, try to pacify, avoid confrontation and never say "No," (the passive style) or we boss others around, intimidate them, and force them to give in to "our way" (the aggressive style). There is also the passive-aggressive style which attacks indirectly in order not to take responsibility -- by forgetting, having "accidents," being late, or being slow in responding to a request agreed to. AND sometimes, hopefully more and more, we use the assertive style. The essence of assertiveness is assuming responsibility for your own behavior and acknowledging your thoughts and preferences honestly while also respecting the feelings and opinions of others. Paterson notes that each of these styles is used by all of us at one time or another; and we each have a style we use most.The book is an excellent handbook which will increase your awareness of yourself and others in all interactions. Further, the author guides you step by step into increasing your flexibility of responses. First, Paterson has assessments for determining which of these four styles you use most. He also explores how we learn these behaviors and when it is appropriate to use each. Beginning with the easiest situations in your own life, you start practicing the assertive style. One of my favorite exercises was called: A Walk in Town. The idea is to practice overcoming passivity by the way you walk. You use a favorite actor or dancer as a model of confidence. The best guide for me was: let your chest enter the room first, not your nose. Although the subtitle of the book emphasizes overcoming passivity, this book is also for those who are overly aggressive. Aggressive persons might be less likely to perceive a problem, but overuse of the aggressive style usually indicates a fear of being out of control and tends to keep us distant from others. This book is a fine resource for personal relationships, for work situations, or conflict management. It is readable, workable, and fun.

5.0 out of 5 stars Do You Want to Become More Assertive in Your Life? Here's How

H.H. · January 22, 2025

The Assertiveness Workbook by Randy Paterson, Ph.D., has been an excellent tutor for my therapy clients.Holly Hooton, LMFT

4.0 out of 5 stars You get what you put in

J. · December 28, 2021

This book provides a lot of examples with what it is trying to show you. I think it’s fantastic way to see how you respond to people and get an outside view on your own behaviors. If you put the time to do the activities you will learn a lot from the book.

5.0 out of 5 stars Once I got around to reading it...

J.J. · July 17, 2025

If only you knew how long ago I purchased this! Just getting around to a review. As far as assertiveness, okay, maybe, but as far as ending some procrastination - maybe just what you need.Pages held the ink well and the ink adhered to the paper. Literate individuals will recognize this as a device to transfer information from one source to another. It's a book. It performed like one.

5.0 out of 5 stars Assertiveness - An Effective and Beneficial Communication Approach

E. · September 29, 2023

Three means of communication are passive, assertive, and aggressive. Assertive is the middle ground and an approach that helps communication be more effective and beneficial for everyone involved. This workbook provides psychoeducation as well as situations for clients to evaluate. This workbook is an excellent resource for helping people learn how to communicate assertively.

5.0 out of 5 stars The Assertiveness Workbook Review

M. · December 13, 2011

The Assertiveness Workbook arrived on time and undamaged. The book is written in an assertive way and teaches with thoughtful exercises, interesting and uncomplicated descriptions, and positive examples, how to bring some peace to your life by learning the skill of assertiveness. In fact, you may be surprised to find how assertive you already are. The Assertiveness Workbook shows why what you may be experiencing in your current relationships may not be working for you. It provides tools to decode daily dialog and helps you to choose options that will benefit everyone. By using examples, the book explains how to change unequal and possibly damaging relationships without causing conflict, and in a gradual way. It easily overcomes resistance by presenting information which you will find simple to use in daily life. Wish I had found this book years ago.

5.0 out of 5 stars Very practical

A.C. · April 1, 2024

This book has a lot of practical information that you can use with your clients if you are a therapist, or for yourself if you are buying it for personal growth. I give it a thumbs up.

3.0 out of 5 stars This review is for this print edition, not the book itself

S. · January 26, 2023

This is a fantastic resource. I have given this book to many clients over the years. This particular edition has very faint grey printing making it difficult to read. The paper also seems thin so the text is shadowed from the otherside. Its a shame to treat a great book in such a low quality manner. It feels like it should be a mass produced paperback with this low quality, but the price point - at 24.99 for a paperback doesn't match the low quality.

A helpful book

S.b. · September 4, 2023

This book has helped to improve my assertiveness.The paper it is printed on is very good quality and value for money.There was good communication between me and the seller and it arrived on time as well.

Muy bueno

F. · December 19, 2017

Si tu problema es la falta de asertividad en tus relaciones personales y/o profesionales, este es tu libro.En el libro aparecen un sin fin de situaciones cotidianas, en las que la falta de asertividad, por miedo o temor a lo que piensen los demás o uno mismo, desemboca en un conflicto aún mayor. Se repasa poco a poco el proceso para atreverse a decir lo que uno piensa, desea o necesita, sin imponer y sin mandar.Incluye ejercicios prácticos. Muy bien redactado.

Priced perfectly

J.W. · November 23, 2020

Book is as described

Great experience

S.T. · March 4, 2021

It was a gift, my friend loves it & is looking forward to working through it.

Interactive 'help-full-book' with free videos to demonstrate skills from author's webpage.

b.l. · January 12, 2023

The Assertiveness Workbook by Randy Paterson is an exceptionally helpful, well written, engaging skill building book that I have read and re-read to encourage personal growth in assertive communication. How do we change ourselves to become respectful and effective in the dance of 'showing up' in conversations? This book with access to online videos and printable 'score cards' will engage you in a learning process you will not want to pass by.

The Assertiveness Workbook: How to Express Your Ideas and Stand Up for Yourself at Work and in Relationships

Product ID: U1648480276
Condition: New

4.6

AED16861

Price includes VAT & Import Duties
Type: Paperback
Availability: In Stock

Quantity:

|

Order today to get by 7-14 business days

Delivery fee of AED 20. Free for orders above AED 200.

Returns & Warranty policies

Imported From: United States

At BOLO, we work hard to ensure the products you receive are new, genuine, and sourced from reputable suppliers.

BOLO is not an authorized or official retailer for most brands, nor are we affiliated with manufacturers unless specifically stated on a product page. Instead, we source verified sellers, authorized distributors or directly from the manufacturer.

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Unless otherwise stated, all prices displayed on the product page include applicable taxes and import duties.

BOLO operates in accordance with the laws and regulations of United Arab Emirates. Any items found to be restricted or prohibited for sale within the UAE will be cancelled prior to shipment. We take proactive measures to ensure that only products permitted for sale in United Arab Emirates are listed on our website.

All items are shipped by air, and any products classified as “Dangerous Goods (DG)” under IATA regulations will be removed from the order and cancelled.

All orders are processed manually, and we make every effort to process them promptly once confirmed. Products cancelled due to the above reasons will be permanently removed from listings across the website.

Similar suggestions by Bolo

More from this brand

Similar items from “Conflict Management”

The Assertiveness Workbook: How to Express Your Ideas and Stand Up for Yourself at Work and in Relationships

Product ID: U1648480276
Condition: New

4.6

The Assertiveness Workbook: How to Express Your Ideas and Stand Up for Yourself at Work and in Relationships-0
Type: Paperback

AED16861

Price includes VAT & Import Duties
Availability: In Stock

Quantity:

|

Order today to get by 7-14 business days

Delivery fee of AED 20. Free for orders above AED 200.

Returns & Warranty policies

Imported From: United States

At BOLO, we work hard to ensure the products you receive are new, genuine, and sourced from reputable suppliers.

BOLO is not an authorized or official retailer for most brands, nor are we affiliated with manufacturers unless specifically stated on a product page. Instead, we source verified sellers, authorized distributors or directly from the manufacturer.

Each product undergoes thorough inspection and verification at our consolidation and fulfilment centers to ensure it meets our strict authenticity and quality standards before being shipped and delivered to you.

If you ever have concerns regarding the authenticity of a product purchased from us, please contact Bolo Support. We will review your inquiry promptly and, if necessary, provide documentation verifying authenticity or offer a suitable resolution.

Your trust is our top priority, and we are committed to maintaining transparency and integrity in every transaction.

All product information, images, descriptions, and reviews originate from the manufacturer or from trusted sellers overseas. BOLO is not affiliated with, endorsed by, or an authorized retailer for most brands listed on our website unless stated otherwise.

While we strive to display accurate information, variations in packaging, labeling, instructions, or formulation may occasionally occur due to regional differences or supplier updates. For detailed or manufacturer-specific information, please contact the brand directly or reach out to BOLO Support for assistance.

Unless otherwise stated, all prices displayed on the product page include applicable taxes and import duties.

BOLO operates in accordance with the laws and regulations of United Arab Emirates. Any items found to be restricted or prohibited for sale within the UAE will be cancelled prior to shipment. We take proactive measures to ensure that only products permitted for sale in United Arab Emirates are listed on our website.

All items are shipped by air, and any products classified as “Dangerous Goods (DG)” under IATA regulations will be removed from the order and cancelled.

All orders are processed manually, and we make every effort to process them promptly once confirmed. Products cancelled due to the above reasons will be permanently removed from listings across the website.

Description:

Stand up and be heard! With more than 100,000 copies sold, this fully revised and updated self-help classic by psychologist Randy J. Paterson—author of How to Be Miserable—will help you get started today.

Do you feel uncomfortable in situations where you disagree with others? Do you struggle to express your opinions or assert your boundaries? If you’ve ever felt paralyzed by confrontation, or have bitten your tongue rather than offer an opposing point of view, you know that a lack of assertiveness can leave you feeling marginalized and powerless. Assertiveness is a critical skill that not only influences your professional success, but also your personal happiness! So, how can you make sure your voice is heard?

The Assertiveness Workbook contains powerfully effective skills grounded in cognitive behavioral therapy (CBT) to help you communicate more effectively, improve social interactions, and express yourself with confidence and clarity. You’ll learn how to set and maintain personal boundaries while staying connected, and discover ways to be more genuine and open in your relationships. Finally, you’ll learn to defend yourself calmly if you’re unfairly criticized or asked to submit to unreasonable requests.

Fully revised and updated—this new edition includes information on the impact of social media, mini-dialogs to help you navigate tricky social interactions, and skills to shift your behaviors to be more assertive—so you can improve your communication skills, and your life!


Editorial Reviews

Review

“If you’d like to be more assertive, the only question to ask yourself is, ‘Am I willing to do something to help myself?’ If the answer is yes, congratulations! You’ve found a guide to ‘do assertiveness’—that is, to be who you are and effectively assert yourself. Give yourself permission to get out of your own way, and simply follow Randy’s workbook. Identify what parts resonate and work there; don’t fret about any parts that don’t. He’s giving you a gift to courageously be you. And I’m cheering for you to do just that.”
—Molly Tschang, founder of Abella Consulting, and creator of the Say It Skillfully radio show/podcast and video series

The Assertiveness Workbook shows that it’s actually possible to have great relationships with the difficult people in our lives. The secret? Change our own behavior, not theirs. I’m grateful for this smart, pragmatic guide.”
—Charles Montgomery, author of Happy City

“This updated edition of
The Assertiveness Workbook is authoritative, clear, practical, and replete with evidence-based strategies to become a more assertive person. If you struggle with how to give or receive feedback, state an opinion, or assertively confront others, this is the book you have been waiting for!”
—Keith S. Dobson, PhD, professor of clinical psychology at the University of Calgary, and president of the World Confederation of Cognitive and Behavioural Therapies

“The longer I practice cognitive behavioral therapy (CBT), the more clearly I see that assertiveness is a critical component of successful psychological coping. Randy Paterson’s assertiveness training workbook is the best resource available: user-friendly, evidence-informed, and effective. It belongs on every bookshelf.”
—Dan Bilsker, PhD, coauthor of Psychological Health and Safety

“This is an exceptional book, full of sage observations and clinical wisdom from an accomplished therapist and author. Readers will be fully engaged by the lively writing, case studies, and colorful examples used to illustrate key concepts. A great read!”
—Lynn Alden, PhD, clinical psychologist, and coeditor of International Handbook of Social Anxiety

“Once again, Randy Paterson takes our current understanding of clinical psychology and transforms it into a very readable, thoughtful, clear, and practical approach to solving the problems that affect many of our lives. Combined with his self-effacing humor, he has made a great clinical resource even better.”
—Ian R. Nicholson, PhD, past president of the Canadian Psychological Association

“Assertiveness problems—including excessive unassertiveness, aggressiveness, and passive-aggressiveness—afflict millions of people, leading to suffering and undermining potential for happy, fulfilling lives. In
The Assertiveness Workbook, Randy J. Paterson combines science and clinical experience to create the definitive guide for overcoming assertiveness problems. Blending wisdom, wit, and compassion, this sophisticated yet highly readable volume shows people how to improve their assertiveness in a structured, step-by-step fashion. It is essential reading for anyone wanting to improve their assertiveness, and for therapists treating assertiveness problems.”
—Steven Taylor, PhD, RPsych, associate professor at the University of British Columbia, and associate editor of Behavior Research and Therapy

“This workbook will be a welcome resource to individuals currently struggling with assertiveness difficulties. It will not only help people tackle assertiveness issues, but also target such important topics as need for control, conflict management, and even acceptance of compliments. In short, it holds the potential to effectively change your life.”
—Brian Cox, PhD, CPsych, psychologist, associate professor of psychiatry at the University of Manitoba, and author of more than one hundred published research articles on anxiety disorders and depression

About the Author

Randy J. Paterson, PhD, is a psychologist, and author of How to Be Miserable and How to Be Miserable in Your Twenties. He is director of Changeways Clinic in Vancouver, BC, Canada; and provides training programs across Canada and internationally on evidence-based mental health practice. Learn more at www.randypaterson.com.

Reviews:

5.0 out of 5 stars Readable, workable, and fun

J. · September 26, 2012

It is my experience that few people have strong communication skills -- are capable of gracefully disagreeing, giving opinions, asserting boundaries, confronting people. Most of us either go along with others, try to pacify, avoid confrontation and never say "No," (the passive style) or we boss others around, intimidate them, and force them to give in to "our way" (the aggressive style). There is also the passive-aggressive style which attacks indirectly in order not to take responsibility -- by forgetting, having "accidents," being late, or being slow in responding to a request agreed to. AND sometimes, hopefully more and more, we use the assertive style. The essence of assertiveness is assuming responsibility for your own behavior and acknowledging your thoughts and preferences honestly while also respecting the feelings and opinions of others. Paterson notes that each of these styles is used by all of us at one time or another; and we each have a style we use most.The book is an excellent handbook which will increase your awareness of yourself and others in all interactions. Further, the author guides you step by step into increasing your flexibility of responses. First, Paterson has assessments for determining which of these four styles you use most. He also explores how we learn these behaviors and when it is appropriate to use each. Beginning with the easiest situations in your own life, you start practicing the assertive style. One of my favorite exercises was called: A Walk in Town. The idea is to practice overcoming passivity by the way you walk. You use a favorite actor or dancer as a model of confidence. The best guide for me was: let your chest enter the room first, not your nose. Although the subtitle of the book emphasizes overcoming passivity, this book is also for those who are overly aggressive. Aggressive persons might be less likely to perceive a problem, but overuse of the aggressive style usually indicates a fear of being out of control and tends to keep us distant from others. This book is a fine resource for personal relationships, for work situations, or conflict management. It is readable, workable, and fun.

5.0 out of 5 stars Do You Want to Become More Assertive in Your Life? Here's How

H.H. · January 22, 2025

The Assertiveness Workbook by Randy Paterson, Ph.D., has been an excellent tutor for my therapy clients.Holly Hooton, LMFT

4.0 out of 5 stars You get what you put in

J. · December 28, 2021

This book provides a lot of examples with what it is trying to show you. I think it’s fantastic way to see how you respond to people and get an outside view on your own behaviors. If you put the time to do the activities you will learn a lot from the book.

5.0 out of 5 stars Once I got around to reading it...

J.J. · July 17, 2025

If only you knew how long ago I purchased this! Just getting around to a review. As far as assertiveness, okay, maybe, but as far as ending some procrastination - maybe just what you need.Pages held the ink well and the ink adhered to the paper. Literate individuals will recognize this as a device to transfer information from one source to another. It's a book. It performed like one.

5.0 out of 5 stars Assertiveness - An Effective and Beneficial Communication Approach

E. · September 29, 2023

Three means of communication are passive, assertive, and aggressive. Assertive is the middle ground and an approach that helps communication be more effective and beneficial for everyone involved. This workbook provides psychoeducation as well as situations for clients to evaluate. This workbook is an excellent resource for helping people learn how to communicate assertively.

5.0 out of 5 stars The Assertiveness Workbook Review

M. · December 13, 2011

The Assertiveness Workbook arrived on time and undamaged. The book is written in an assertive way and teaches with thoughtful exercises, interesting and uncomplicated descriptions, and positive examples, how to bring some peace to your life by learning the skill of assertiveness. In fact, you may be surprised to find how assertive you already are. The Assertiveness Workbook shows why what you may be experiencing in your current relationships may not be working for you. It provides tools to decode daily dialog and helps you to choose options that will benefit everyone. By using examples, the book explains how to change unequal and possibly damaging relationships without causing conflict, and in a gradual way. It easily overcomes resistance by presenting information which you will find simple to use in daily life. Wish I had found this book years ago.

5.0 out of 5 stars Very practical

A.C. · April 1, 2024

This book has a lot of practical information that you can use with your clients if you are a therapist, or for yourself if you are buying it for personal growth. I give it a thumbs up.

3.0 out of 5 stars This review is for this print edition, not the book itself

S. · January 26, 2023

This is a fantastic resource. I have given this book to many clients over the years. This particular edition has very faint grey printing making it difficult to read. The paper also seems thin so the text is shadowed from the otherside. Its a shame to treat a great book in such a low quality manner. It feels like it should be a mass produced paperback with this low quality, but the price point - at 24.99 for a paperback doesn't match the low quality.

A helpful book

S.b. · September 4, 2023

This book has helped to improve my assertiveness.The paper it is printed on is very good quality and value for money.There was good communication between me and the seller and it arrived on time as well.

Muy bueno

F. · December 19, 2017

Si tu problema es la falta de asertividad en tus relaciones personales y/o profesionales, este es tu libro.En el libro aparecen un sin fin de situaciones cotidianas, en las que la falta de asertividad, por miedo o temor a lo que piensen los demás o uno mismo, desemboca en un conflicto aún mayor. Se repasa poco a poco el proceso para atreverse a decir lo que uno piensa, desea o necesita, sin imponer y sin mandar.Incluye ejercicios prácticos. Muy bien redactado.

Priced perfectly

J.W. · November 23, 2020

Book is as described

Great experience

S.T. · March 4, 2021

It was a gift, my friend loves it & is looking forward to working through it.

Interactive 'help-full-book' with free videos to demonstrate skills from author's webpage.

b.l. · January 12, 2023

The Assertiveness Workbook by Randy Paterson is an exceptionally helpful, well written, engaging skill building book that I have read and re-read to encourage personal growth in assertive communication. How do we change ourselves to become respectful and effective in the dance of 'showing up' in conversations? This book with access to online videos and printable 'score cards' will engage you in a learning process you will not want to pass by.

Similar suggestions by Bolo

More from this brand

Similar items from “Conflict Management”