Description:
Editorial Reviews
Reviews:
5.0 out of 5 stars I got great results x 3!!!!!
I used this book almost 20 years ago to write letters of complaint for a defective gas grill after attempting to resolve the issue in person at the store it was originally purchased from - a major retailer. Following the steps recommended in this little book, I was contacted within a week by the Better Business Bureau and then by the retailer. With very little hassle, the retailer then changed their tune and delivered (at no charge to me) a brand new gas grill (the same model at my request) that has worked perfectly for years.Since that time, I have used this book’s formula for writing letters of complaint on two more occasions and have received satisfaction from the retailers on both occasions. For this reason, I highly recommend purchasing a copy of this book, following the suggestions in it, and expecting similar results.
5.0 out of 5 stars Classic Complaint letter writing at its finest, MUST have book in your library.
I've had this book since it was published, lost it in a move and I'm glad to have it back in my personal library. This is my go to when writing complaint letters. I tweak it to fit 2021 complaints however you ALWAYS GET POSITIVE RESULTS when you use her examples and always Cc to the higher ups, State & Federal offices so they can fight for you.It takes a corporation to fight a corporation for you(especially the people you elected in office make them work for you as they promised), so be sure to include the correct agencies/corporations. The letters are short and to the point in a humble manner.ONE OF MY FAVORITES
5.0 out of 5 stars this book is a great resource on how to write an effective letter
If you ever need to dispute a purchase or make a claim, this book is a great resource on how to write an effective letter. I've used her guidelines with several large corporations and received immediate responses every time.
5.0 out of 5 stars used her tips to write letters to Congressmen and Senators, etc.
I have used this authors tips on writing letters to Congressmen, Senators, and others and it really works for advocacy. It is an invaluable bookif you write letters and need to get your points across to folks whothink their opinions matter more than yours.
3.0 out of 5 stars Pretty Basic
Clearly this book provides the basics on writing letters of complaint. Most of it is just common sense (not so common these days). If you treat business people the way you would want them to treat you, it usually works out in the end. I didn't find much new in it. The contact addresses are helpful, but then most of them can be found on the net.. and more current
2.0 out of 5 stars Two Stars
I was a little disappointed it wasn't really what I expected.
5.0 out of 5 stars An excellent How-To book.
Step-by-step approach and guide; and in my case with a successful outcome.
1.0 out of 5 stars Badly written "Acknowledgements"
As an educated person, I am shocked, appalled and dismayed to find so many divine references in the Acknowledgment section of the book. Ellen writes "... Thank God for family!... Thank God for friends!... Thank God for publicity!... Thank God for attorneys who have faith in me!... Thank God for helpers!... Thank God for professionalism!... Thank God for people". I was nauseated after reading just the Acknowledgment section. Not sure I can carry on reading the rest of the book.
Five Stars
great book
Four Stars
Easy to read and full of good advice
Okish
Very American...for English would be nice as most of these letters are based for us.And laws may be different.
Visit the Knopf Doubleday Publishing Group Store
Shocked, Appalled, and Dismayed! How to Write Letters of Complaint That Get Results
AED8363
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Order today to get by 7-14 business days
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Imported From: United States
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Similar items from “Research”
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Visit the Knopf Doubleday Publishing Group Store
Shocked, Appalled, and Dismayed! How to Write Letters of Complaint That Get Results
AED8363
Quantity:
Order today to get by 7-14 business days
Delivery fee of AED 20. Free for orders above AED 200.
Imported From: United States
At BOLO, we work hard to ensure the products you receive are new, genuine, and sourced from reputable suppliers.
BOLO is not an authorized or official retailer for most brands, nor are we affiliated with manufacturers unless specifically stated on a product page. Instead, we source verified sellers, authorized distributors or directly from the manufacturer.
Each product undergoes thorough inspection and verification at our consolidation and fulfilment centers to ensure it meets our strict authenticity and quality standards before being shipped and delivered to you.
If you ever have concerns regarding the authenticity of a product purchased from us, please contact Bolo Support. We will review your inquiry promptly and, if necessary, provide documentation verifying authenticity or offer a suitable resolution.
Your trust is our top priority, and we are committed to maintaining transparency and integrity in every transaction.
All product information, images, descriptions, and reviews originate from the manufacturer or from trusted sellers overseas. BOLO is not affiliated with, endorsed by, or an authorized retailer for most brands listed on our website unless stated otherwise.
While we strive to display accurate information, variations in packaging, labeling, instructions, or formulation may occasionally occur due to regional differences or supplier updates. For detailed or manufacturer-specific information, please contact the brand directly or reach out to BOLO Support for assistance.
Unless otherwise stated, all prices displayed on the product page include applicable taxes and import duties.
BOLO operates in accordance with the laws and regulations of United Arab Emirates. Any items found to be restricted or prohibited for sale within the UAE will be cancelled prior to shipment. We take proactive measures to ensure that only products permitted for sale in United Arab Emirates are listed on our website.
All items are shipped by air, and any products classified as “Dangerous Goods (DG)” under IATA regulations will be removed from the order and cancelled.
All orders are processed manually, and we make every effort to process them promptly once confirmed. Products cancelled due to the above reasons will be permanently removed from listings across the website.
Description:
Editorial Reviews
Reviews:
5.0 out of 5 stars I got great results x 3!!!!!
I used this book almost 20 years ago to write letters of complaint for a defective gas grill after attempting to resolve the issue in person at the store it was originally purchased from - a major retailer. Following the steps recommended in this little book, I was contacted within a week by the Better Business Bureau and then by the retailer. With very little hassle, the retailer then changed their tune and delivered (at no charge to me) a brand new gas grill (the same model at my request) that has worked perfectly for years.Since that time, I have used this book’s formula for writing letters of complaint on two more occasions and have received satisfaction from the retailers on both occasions. For this reason, I highly recommend purchasing a copy of this book, following the suggestions in it, and expecting similar results.
5.0 out of 5 stars Classic Complaint letter writing at its finest, MUST have book in your library.
I've had this book since it was published, lost it in a move and I'm glad to have it back in my personal library. This is my go to when writing complaint letters. I tweak it to fit 2021 complaints however you ALWAYS GET POSITIVE RESULTS when you use her examples and always Cc to the higher ups, State & Federal offices so they can fight for you.It takes a corporation to fight a corporation for you(especially the people you elected in office make them work for you as they promised), so be sure to include the correct agencies/corporations. The letters are short and to the point in a humble manner.ONE OF MY FAVORITES
5.0 out of 5 stars this book is a great resource on how to write an effective letter
If you ever need to dispute a purchase or make a claim, this book is a great resource on how to write an effective letter. I've used her guidelines with several large corporations and received immediate responses every time.
5.0 out of 5 stars used her tips to write letters to Congressmen and Senators, etc.
I have used this authors tips on writing letters to Congressmen, Senators, and others and it really works for advocacy. It is an invaluable bookif you write letters and need to get your points across to folks whothink their opinions matter more than yours.
3.0 out of 5 stars Pretty Basic
Clearly this book provides the basics on writing letters of complaint. Most of it is just common sense (not so common these days). If you treat business people the way you would want them to treat you, it usually works out in the end. I didn't find much new in it. The contact addresses are helpful, but then most of them can be found on the net.. and more current
2.0 out of 5 stars Two Stars
I was a little disappointed it wasn't really what I expected.
5.0 out of 5 stars An excellent How-To book.
Step-by-step approach and guide; and in my case with a successful outcome.
1.0 out of 5 stars Badly written "Acknowledgements"
As an educated person, I am shocked, appalled and dismayed to find so many divine references in the Acknowledgment section of the book. Ellen writes "... Thank God for family!... Thank God for friends!... Thank God for publicity!... Thank God for attorneys who have faith in me!... Thank God for helpers!... Thank God for professionalism!... Thank God for people". I was nauseated after reading just the Acknowledgment section. Not sure I can carry on reading the rest of the book.
Five Stars
great book
Four Stars
Easy to read and full of good advice
Okish
Very American...for English would be nice as most of these letters are based for us.And laws may be different.
More from this brand
Similar items from “Research”
Share with
Or share with link
https://www.bolo.ae/products/U0375701206