Wonderful espresso and coffee drinks

D.C. · 15 July 2025

The TK-02 is a wonderful espresso/coffee machine. It is so easy to use, yet allows you to add your own creativity in terms of how your drinks are made. You can add your own custom drinks as well as espresso profiles for the drinks. I’ve created a profile for ristretto, as well as a red eye and a handful of other drinks. Terra Kaffe has wonderful customer service as well. I’ve never waited more than 24 hours to get a response from questions I’ve had. And all the information back is on-point as well, and resolves my issues. Mainly I’ve had questions about creating my own drink profiles. I did have an issue where the machine and app were not “synced” (app said machine was on, when it was not). A factory reset dealt with that and I did not loose any of the drink profiles I created. I’ve had other high end espresso/coffee makers (the Spinn machine was one of these). It lasted about 18 months and gave out. Plus the drinks it made were not all that great. Plus I’ve had espresso machines and while good they are a lot of work to keep up and deal with. None of that wit(the TK-02. I love everything about it! Definitely worth the cost if you are serious about your espresso and coffee, but want simple operation along with being able to customize your drinks.

Tried the rest, this is Best

A.R. · 17 July 2025

Hands down; the best automated specialty coffee machine ever!Have had amazing coffees for weeks now, right out the box it was making perfect coffee. I was incredibly skeptical; having owned a few expensive coffee machines (Lavazza and others all top of the line) and never getting the results i was hoping for.Hot, perfect ratios, really foamy froth, consistency.Everything all in a super simple, easy to maintain unit that looks great.

Awesome machine that makes mornings easy

A.C. · 16 December 2024

I’ve been using the Terra Kaffe TK-02 for a week now, and I absolutely love it! It’s incredibly easy to use and clean, which is a huge plus for me. The drip tray slides right out and rinses off in seconds, and the bin where the used coffee grinds go is super simple to dump out. I love that the machine even gives you reminders when it’s time to clean or empty things, so there’s no guesswork. After making a milk-based drink, it even asks if you want to run a quick milk cleaning cycle, which keeps everything nice and fresh.One of my favorite features is the ability to create custom drink profiles. You can set up a “Lindsay’s Latte” (or whatever you want to call it), and with just one tap, it makes your exact drink every time. It’s such a cool feature, and it’s made mornings so much smoother in my house.The design is another big win. It’s sleek and modern, and it really looks great on my counter. I have the white version, and while it might show coffee splashes more than the black one would, it’s super easy to wipe down and keep clean. Plus, the spout adjusts up and down for different cup sizes. I may have had a bit of splash at first because I didn’t adjust it properly, but once you figure it out, it’s a non-issue.All in all, I’m loving this machine. It’s stylish, easy to use, and makes amazing coffee!

Locked up on an error message

L.S. · 11 December 2024

Was really looking forward to this unit based on reviews and videos. Followed all instructions, brewed the first two espressos which are described as calibration of the grinder and water. Third espresso shot was perfect. Made two lattes, very good. Received error message on screen that drip tray was full. Pulled it out and it was bone dry. Noticed "float" in rear corner of drip tray and made sure it was not stuck or failing to otherwise function-- it was working like it should have. Power cycled the unit several times and the only thing from that point forward was the error message to empty the drip tray. Even with drip tray out of the machine, gave the same error message. Stuff happens, I understand that. On to next level of the experience-- customer service and tech support. No published phone number-- email only or send a message through their website-- not good. Surprisingly, received acknowledgement of my email within an hour, but heard nothing further and received no support that day. Next day, an email asked me to again describe the problem and send a photo of the error message. Did that and heard nothing further that day. Next day, I was asked to power cycle and unplug unit for five minutes-- I had already power cycled numerous times but had not unplugged the unit. Followed instructions and no change. Left the unit unplugged overnight to see if that helped-- nope. Customer service was essentially limited to sending me one email a day even though I would respond in the morning and ask for more help. Emails from customer service did include a phone number but I was only able to leave voice mail, twice, and to this day, no one has returned my calls. Couldn't believe I was the first person that had this problem and that they didn't recognize the issue or have a solution-- they did not offer to exchange the unit at any point in time which most other vendors do to keep a customer happy, especially when spending this much money. Next day was asked to send a video of the problem. Made no sense since the only thing that was happening was power on, wait two minutes and error message appears. Neither the app nor touch screen allowed any other functionality to clear the message, "reboot" the machine, revert to factory settings, etc. Complied with making the video but their website was limited to uploading 100 mb video file. Mine was 600 mb and I could not condense the file. File was too large for email. Asked for help transferring the file and received none over 24 hours. Gave up and requested my return due to defective item. Tried researching my issue on my own since it appears fairly simple and assumed others had a fix-- nothing. Subsequently, read lots of reviews on another social platform that rhymes with "Seddit" and people were not happy with this company for many reasons. They lost me.

TK-02:Art meets Brewing Inspiring your Inner Barista

K. · 11 December 2024

In TK-02 we have the coupling of Apple-inspired user experience and aesthetic, the precision engineering of a European sports car, and the sensory delight left for Michelin rated cuisine. In a high traffic home catering to the true breadth of beverage requirements, from teen frothy whims to the highly caffeinated requirements supporting middle aged responsiveness to elementary school twins , our TK-02 dynamically adjusts to eliminate the dreaded “case of the Mondays” every day with an intuitive user interface and connectivity platform offering all the options every generation desires. And in a home where no appliance has ever been allowed to sit longer than their idle time on a counter, the TK-02 has actually found a position of prominence which is a testament to its thoughtful design. Function and Form compete as you test the creative limits of drink making with constant high quality extraction yield from your bean selection. We have been long time $XXX costly European coffee and espresso machine aficionados and we took a big leap to go with Terra Kaffe for our new home and we couldn’t be more proud of our choice and the response we have gotten from neighbors and family. If you are looking to unlock your personal journey to better coffee, meet the TK-02 and fall in love!