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3.0 out of 5
60.00% of customers are satisfied
5.0 out of 5 stars Almost perfect
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1.0 out of 5 stars Malfunctioning DO NOT BUY FROM AMAZON
This is the second Microsoft surface laptop I have gotten from Bolo. Both had the same maddening problem. They turn off unexpectedly making a hottible sound and refuse to turn back on. After having the problem in the first one I went through the stressful experience of sending it back for repair, and when that didn't work, I returned it. Despite the issue I really like the laptop and so bought a new replacement. For the past few days it has been shutting down sporadically. I am not sure is it Microsoft laptops in general or whether Bolo has a stock of malfunctioning laptops, but I feel really horrible about the whole experience of trying to buy a new laptop.
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Microsoft Surface Laptop | Copilot+ PC | 15” Touchscreen | Snapdragon® X Elite (12 cores) | 16GB Memory | 512GB SSD | 2024 Model, 7th Edition | Black
AED1009270
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Product origin: United Kingdom
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