5.0 out of 5 stars First unit dead on arrival. Review is for that unit, the replacement and the power extension cable.

G.L. · 5 January 2023

(function() { P.when('cr-A', 'ready').execute(function(A) { if(typeof A.toggleExpanderAriaLabel === 'function') { A.toggleExpanderAriaLabel('review_text_read_more', 'Read more of this review', 'Read less of this review'); } }); })(); .review-text-read-more-expander:focus-visible { outline: 2px solid #2162a1; outline-offset: 2px; border-radius: 5px; } Well, I would love to rate this Massage Pillow. Unfortunately, although it arrived quickly, it was dead as a dodo when it did. I understand now, why other unlucky customers single out the power plug as the culprit, it is the cheapest load of tat you can imagine, and I knew the second it rattled that it was not going to work. There are a couple of up-sides though. The first is that Bolo will have it replaced in the blink of an eye. The second is that there are hundreds of quality transformer plugs to choose from, to upgrade the pillow's power supply, and give it a longer power cord in the process. The supplied power cord is 1.5M, which is acceptable (if it worked). But I am probably going to upgrade the plug to a better one, with a three metre cord. If anyone wishes to do the same, here are the specs you need to search for on Bolo:Output is 12V DC, 2AmpConnector is a standard 5.5mm outside diameter barrel plug, with a 2.1mm inner socket, centre positive. These plugs usually have a yellow insulator insert.I had a quick look around Bolo and there are more of these than you can shake a stick at. Some of these power units are used for CCTV cameras, so you can buy better units with hilariously long power cords if you want.It is a shame mine was dead-on-arrival, because the pillow itself actually looks great, with good stitching and nice-feeling materials. Oh well, second time lucky.Replacement pillow:As usual, Bolo replaced the faulty item super quick without drama. The second pillow has the same transformer plug as before. Rather than buy a better transformer, I bought an extension cable ready for the arrival of the replacement pillow. The second pillow works fine and I have increased the rating from 1 to 5 because it has genuinely helped relieve the knotted/trapped nerve in my back. I could not understand why all these pillows seem to have a 15 minute timer cut-off. But now that I have a working unit, that's really all you need, because after every session, my back and shoulders feel very relaxed. The heat function is superb, and the massage speed feature on this particular pillow works well. The massage direction button is a bit superfluous, as it does not over-ride the 60 second automatic change of direction that operates by default. So not quite sure why it's there?? I was concerned that the power button might get pressed off while the pillow was between my back and the sofa, but that has not happened at all. So very happy with the working replacement, especially as I now have the 3M extension cable, and know that I can buy replacement transformers easily, if the one that came with the pillow dies. If you would like to extend the power cord on your own pillow, you just search Bolo for - 2.1 x 5.5mm DC 12V Male to Female Power Supply Extension Cable for CCTV Cameras.

5.0 out of 5 stars OMG I LOVE IT!

M.H. · 16 February 2024

I ordered this because I only get pedicures for the massage chair at the Salon I go to. It releives my back pain and is just WONDERFUL.And it's expensive.I ordered this in the vauge hope that I could get a regular effective massage at home, and let me tell you it has not disappointed me! 😳It has a really strong massage, plus heat function and is pure Bliss.And it didn't break the bank at all!It's totally paid for itself on the first night!Absolutely recommend this! 🙌💕

4.0 out of 5 stars Great buy

C. · 17 June 2025

Love love this

1.0 out of 5 stars Product Review: Disappointing and Non-Functional

H.N. · 17 November 2024

Product Review: Disappointing and Non-FunctionalI regret purchasing this massager. The device is riddled with issues and does not work as advertised. The speed setting is stuck and does not change regardless of what I try, rendering the “customizable speed” feature useless.Additionally, the left massager doesn’t function at all, leaving only half of the massaging area operational—if you can even call it that. To make matters worse, the heat function, one of the main reasons I chose this product, does not work either.Overall, this product has failed on every level. It’s a waste of money and a source of frustration rather than relief. Avoid at all costs!

5.0 out of 5 stars Good quality pillow for the price

S. · 10 June 2025

A good itemWas a gift and have been enjoyedWorks really well.Does exactly what it says in the tin.Has a plug to use in the car cigarette lighter.Super handy for at home and in the go

3.0 out of 5 stars Okay

T. · 19 November 2024

Good for a gentle massage but no good for pain in an area as it is not strong enough and more of a gimic.

5.0 out of 5 stars These are brill

c.h. · 11 July 2025

These are best things ever invented i have 2 i put them on bed put a towel over them and use them for my legs on a night my legs like to do river dance on a night time these really help. Got to buy 2 of them at that price 👌

5.0 out of 5 stars It contributes a lot but is not a substitute for correct stretching and professional massage

I. · 19 June 2023

I recently had the opportunity to try out the Massage Pillow Shiatsu Back Massager, and I must say it has been a valuable addition to my self-care routine. However, it is important to note that while this product provides numerous benefits, it should not be regarded as a complete replacement for proper stretching exercises and professional massages.One of the standout features of this massager is its versatility. It is designed to target multiple areas of the body, including the back, neck, shoulders, and even the legs. The shiatsu nodes mimic the pressure and kneading techniques of a professional masseur, delivering a deep and satisfying massage experience. The adjustable intensity levels allow users to customize their massage according to their preferences and comfort levels.The heating function is another welcome addition to this massager. The gentle warmth promotes relaxation and helps to alleviate muscle tension. It is particularly beneficial for those who suffer from chronic back pain or stiffness. However, it is worth mentioning that the heat should be used with caution, and users should adhere to the recommended time limits to prevent any discomfort or burns.The compact and portable design of the Massage Pillow Shiatsu Back Massager makes it easy to use at home, in the office, or while traveling. It comes with an elastic strap that allows for secure attachment to chairs or car seats, ensuring stability during use. The built-in overheat protection feature provides peace of mind, as it automatically shuts off the device after 15 minutes of continuous use.While this massager offers numerous advantages, it is important to remember that it should not be considered a substitute for correct stretching exercises and professional massages. While it can provide temporary relief from muscle tension and promote relaxation, it does not address underlying issues or provide the same level of expertise as a trained massage therapist. Regular stretching exercises, along with professional massages, play a crucial role in maintaining overall muscle flexibility, improving posture, and addressing specific musculoskeletal problems.In conclusion, the Massage Pillow Shiatsu Back Massager is an effective and convenient tool for self-massage and relaxation. Its versatile design, adjustable intensity, and heating function make it a valuable addition to any self-care routine. However, it is important to remember that it should be used as a complementary aid and not as a substitute for proper stretching exercises and professional massages. By incorporating this massager into a holistic approach to wellness, one can experience its benefits while also ensuring long-term muscular health and well-being.