5.0 out of 5 stars Perfect coffee to your liking

P.L. · 12 November 2024

(function() { P.when('cr-A', 'ready').execute(function(A) { if(typeof A.toggleExpanderAriaLabel === 'function') { A.toggleExpanderAriaLabel('review_text_read_more', 'Read more of this review', 'Read less of this review'); } }); })(); .review-text-read-more-expander:focus-visible { outline: 2px solid #2162a1; outline-offset: 2px; border-radius: 5px; } This coffee machine is great and has a huge selection of drinks to choose from and somecold too. It fits perfectly on my worktop. You can set profiles so it remembers your coffee settings and you can choose your intensity and even add an extra shot. I bought some double wall coffee cups which really shows off the layers of some drinks. I have found the temperature of the drinks to be perfect which I was pleasantly surprised with as some other machines I have read reviews on have had issues with this. I think there might also be a setting on this machine where you can adjust the temperature too. The machine gives you instructions on the display and walks you through any process whether that be making a drink or cleaning the machine. The milk frother can be disconnected and placed in the fridge to keep your mik cool. You can also set the grind settings too. Very pleased with this purchase and it's probably saved me money too on buying expensive takeaway coffee. Five stars from me.

5.0 out of 5 stars I'm now a coffee lover.

S. · 28 October 2024

My partner bought this for herself, however now I'm using it a ton too so thought I would review it. I love it, it's easy to maintain, does great coffee and has a large range of options. I love the profiles too since I'm not as much of a coffee obsessed soul as my partner, so I can create them weaker for my uncultured tastes.It doesn't take up too much space and it reminds you to clean it on the regular so it doesn't ever overflow or wait until it's nearly full then start crying at you. Plus it does boiling water or just hot milk, so we don't need to heat milk in a pan/microwave and we can throw away the kettle.

4.0 out of 5 stars Not addicted to caffeine!

P. · 5 February 2025

Makes a great cup of coffee. Would be great if you could buy Accessories for it like an optional steam wand or a tap to tank line so you don't need to fill it up. Take a bit of tweaking on the grind settings but the led display is a must and easy to program and save settings. I wanted one where you can use loose coffee so that's nice to see.Is noisy but that's to be expected with a grinder.

5.0 out of 5 stars We are now coffee snobs - and this machine is responsible for that!!

S.G. · 6 August 2024

After struggling with a previous model that had a portafilter and a rear water tank we switched to this far less messy, BRILLIANT machine that churns out our personalised coffees to perfection, cup after cup.We wanted a repeatable coffee without having to adjust the grind each time we changed our coffee beans and then had to worry about puck moisture etc, etc. If you have a machine with a portafilter you will know what I mean.Also the water access was an issue for my wife as her shoulder is stuffed. This one is at the front right. Easy access...So we watched all the youtube videos and read all the blurb, set up our mybrew options (tailored to suit coffee in other words) and then took up the virtual demonstration option with a Delonghi coffee expert. His name is Michael and he is a Barista par excellence. This was the icing on the cake.Now SWKE (She Who Knows Everything) wants one in our other home too...and I agree. Cant fault itVERY Happy Customers here...

1.0 out of 5 stars DO NOT BUY THIS MACHINE FROM AMAZON

Z. · 8 January 2025

Do not buy this machine from Bolo, rather buy it direct from De'Longhi!After purchasing this item and receiving it in the last 24 hours, I proceeded to use it.It was having issues, thus proceded to call the manufacturer directly - De'Longhi. After an hour on the phone, it was deemed faulty as it was not producing hot beverages at all.Directed to return to reseller immediately for replacement - Bolo.Bolo could not offer direct replacement, fine, could not issue collection of this heavy item, dissapointing.Requiring drop off at Royal Mail/Post Office location.When attempting to order a new item while return is being processed, they would not allow me to order by putting a order limit on this and would not make an exception until the return & refund process was successfully completed and closed, which at best is a minimum of 7 working days if you are lucky! (last experience took 15 working days as they failed to locate the item within their own warehouse!)Their reason, we want other customers to have the chance to purchase this item! (while you sit with faulty product and not have the equal customer experience etc).

3.0 out of 5 stars Great coffee when it works, poor after sales service when it doesn't

A.C. · 25 April 2025

It makes wonderful coffee, it's exceptional however... Mine has developed a fault and its been a total faff to get it fixed. The fault occurred after running the descaling cycle which caused the milk frother to stop working, and leak water. After contacting Bolo support and being given rudimentary suggestions I was directed to contact Delonghi who are glacially slow in responding. These machines aren't cheap and the service you get doesn't reflect that price point.

5.0 out of 5 stars Easy to use

G. · 18 February 2025

Great machine - easy to use. Makes a good variety of coffee. Bean to cup, Should have bought one of these years ago!!

5.0 out of 5 stars Easy to use to make really good coffee.

B.B. · 20 December 2024

I’ve had this machine for a couple of weeks now and so far no complaints whatsoever. Have been using a Nespresso machine (which I still have) for the past few years but the new machine and coffee is much better and cheaper. I’m no barista but I do appreciate a good coffee. I will be experimenting with different beans over the next few months. The machine is quite simple to use and the number of options for different brews is really good but obviously haven’t tried them all yet. Yes, I am pleased.