5.0 out of 5 stars Excellent substitute for expensive HP cartridges

D. · 9 May 2024

What's to like: not only are they cheap, but they work perfectly well across a wide range of papers (from plain to photographic), but they also provide vibrant colours that last a long time. I've used these inks to print A3-sized photographic paper prints for framing, and the colours have retained their saturation for years on display. The volume of ink in each catridge is also a plus and I have noticed that they last noticably longer than HP cartridges.What's not to like: Really only minor stuff. You need to clean your print heads a good couple of times before printing. It is also advisable to print a test page before printing anything on expensive paper, and reclean the print heads as needed, especially after a long time not printing. But this is no big hassle. Certainly, some of the less positive reviews I've seen on print quality seem to be from people who haven't discovered this HP-recommended procedure.It is also advisable to disable firmware updates, and possibly even resetting your printer to its original firmware level, as HP use software updates to publish new third-party cartridge detection updates that are designed to block them. Indeed, if you buy these and they don't work straight out of the box, this is your next move. However, there are plenty of instructions out there on how to do this, and while the exact process may be different for each printer, for my 7720 it is super easy and quick.Summary: These carts produce excellent quality prints and have never caused me issues, so long as I've followed the basic precautions listed above.At £150 plus per set, HP ink is more expensive than vintage champagne and clearly not sustainable for the ordinary user. These cartridges provide an affordable and otherwise excellent alternative, at the price of some trivial additional effort on your part.

5.0 out of 5 stars Best Service Ever

A.C. · 23 February 2025

I had a problem with my HP printer not recognising existing Smart Ink cartridges. I suspect HP updated the firmware to stop the use of non HP cartridges.I spoke to Alice from smart Ink via the live chat, she talked me through a few potential fixes which unfortunately did not work. She then advised that she would send out a set of replacement cartridges that would definitely be recognised. I received the cartridges the next day less than 24hrs after speaking to her which was great as I urgently needed them.The replacement cartridges worked perfectly.I can't commend Smart Ink and Alice enough, they were super quick to respond, helpful and professional, I've never had service like it before!Their cartridges are a fraction of the price of the branded HP ones and are excellent quality.I recommend you buy from Smart Ink and avoid getting drastically overcharged buying branded HP ones.Price, Quality, Service = Brilliant from Smart Ink

5.0 out of 5 stars Worked straight from the box

D.T. · 16 August 2025

Fantastic, worked with no problems I’ll be buying again

4.0 out of 5 stars Good customer support

p.l. · 14 May 2025

Cartridges did not work with my hp printer, so contacted the company who sent out new cartridges no issues.The new ones have worked great.Very good customer service and support.

5.0 out of 5 stars Great product.

I. · 10 August 2025

Great product at a very affordable price.

5.0 out of 5 stars SmartInk - prints great. Fantastic LiveChat response (1 faulty cartridge) - fast replacements

K.B. · 27 January 2024

FINAL UPDATE: No more chasing phantom ink problem. **Full refund provided. Great service. Fast response. Good by HP. Forever.UPDATE 2024-02-04: new 4pk carts from SmartInk (HP 7740)SUMMARY:Had it all working and printing...Then hours later, HP7740 got upset spouting every error it could muster!So inserted all SmartInk colours - all OK!Apart from one non-reading cartridge chip (to be confirmed)**** SmartInk LiveChat response - fast and brilliant! ****IMPORTANT: you will need a earlier firmware version!! And disable auto-update.Our printer has version: EDWINXPP1N002.1849A.00 (and is recommended by SmartInk).DETAILS:Had it printing OK after inserting a Magenta SmartInk HP953XL cartridge! However...This upset HP, as the next morning (with no printing activity), the 7740 complained about a different cartridge altogether!?Tried reinserting, power off, contacts cleaned, etc etc (as per online and SmartInk instructions!)All the various error messages listed and online appeared!Plus a new error: "This printer is not designed to use continuous ink systems. To resume printing, remove continuous ink system and install original HP (or compatible) cartridges."Learning point: may be don't mix non-HP brands??Then, inserted all SmartInk colour catridges, keeping the HP Black.All SmartInk cartridges accepted! With the exception of the Magenta!?(yes, the one that worked for 8 magenta test pages).SmartInk suspect this was a non-readable/intermittent chip.LiveChat: responded in seconds, verified order etc. When through a few items, but I'd already completed those (and more). So Kevin agreed to ship replacements.Comment: HP have paid out $millions in out-of-court settlements for this (apparent) activity, which could be interpreted as blocking the use of non-HP ink! Dear HP, the "hate me less" ad compaign was hilarious! Just cut the ink prices to 30-40%, and we'd probably have stayed with HP. Goodbye HP.Just hope the replacement Magenta works!Since my firmware was already downgraded, and upgrades blocked, I decided to block the printer's access to the internet too (and WiFi off) - in case it's communicating that way (i.e. added a Firewall rule, using the printers (static!) IP address)ORIGINAL POST:Print quality is pretty good. A quality product it seems.NB: Only installed Magenta & printed 2 pages: so not a long-term score!Be prepared to bypass the HP 'rejection of non-HP ink' errors !!!eg "Incompatible ink error": this is HP's doing, not restricted to Smart Ink. Downgrade the firmware?Do this by finding a previous version of printer firmware (see online). There should be a previous version that does NOTt outrightly reject 'non-HP' ink cartridges! Install the firmware.Then... also disable the automatic firmware updating!See instructions supplied in Smart Ink box!!!NB: I had already done this 2-3 years ago, so as to use ink from Cartridge People (who guarantee compatibility btw, but is higher cost)Extra guidance:"System Supply Issue": this may be the ink-channel in the printhead running 'empty' or dry.Remove the printhead, remove cartridges.Ink will spread - cover areas etc etc.Inspect back of the cartridge slots within the printhead: small containers at back should have fluid, visible when tilted etc. Use a torch.If one ink slot is 'dry', insert the problem cartridge/colour. Have the printhead on its back. Allow gravity (and squeeze of the cartridge?) to get some ink back in the printhead.You may need to use Iso-alchohol spray to clean up. At your own risk.Refit the printhead in the printer.Power On: should align and clean printhead.Repeat this cycle until it prints the alignment test page.Print something to test the colours.Worked for me, but might not for you. At your own risk.Alternative for me, was a new printer (which WILL NEVER BE AN H-P AGAIN!)

5.0 out of 5 stars Excellent service and aftercare

K.W. · 2 August 2025

Excellent service and aftercare. Was sent a full set of replacement cartridges on the same day for (I thought) a faulty cartridge. Sadly it didn’t work and have decided it is the printer which has caused no end of problems and will be getting rid of it. Cannot fault this company though - thank you for the years of service.

اول استخدام

D. · 21 February 2025

ممتاز تعرفت عليه الطباعه مبدئيا

Ink not what it was

S.G. · 15 July 2025

Major problems with the ink, printer keeps telling me one or more cartridges are missing, I have used this ink before with no issues, but now??

service après vente au top!

C.d. · 5 June 2025

je commande régulièrement ce produit et cette fois mon imprimante a bloqué les cartouches. Après avoir contacter le service après vente Smart Ink via Bolo le problème a été résolu et j'ai reçu de nouvelles cartouches qui elles ont fonctionné. Merci encore pour la rapidité de votre réactivité.

endlich passende HP-Tintenpatronen

A. · 28 July 2025

Hochwertige Patronen zu einem erschwinglichen Preis! Die Patronen werden direkt vom Drucker erkannt und machen keine Probleme. Das Druckbild ist ebenfalls super! Die Farben sind kräftig und Schwarz ist auch wirklich schwarz. Top! Gerne wieder.

Skrivaren godkände patronerna

K. · 29 June 2025

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