5.0 out of 5 stars Good Product - Some Tips

D. · 23 February 2021

I wanted a bench top water dispenser / cooler and after looking at several products, I decided to try this one. Here's some tips which may explain some of the other reviews and help get you going:1) The instructions say to soak the filter and wash the plastic container first - don't ignore this or you will get a plastic taste. I made this mistake and only washed the top container, not realising the big BOTTOM container comes off too. Wash both considerably under HOT water for a while, then wash again with cold water, dry the outside only of the containers and put back together.2) If you are still getting a plastic taste, you can put a sterilising tablet (what you use to clean baby bottles, home brew etc) in the bottom tray. Leave for a while then run it through the internal pipes - keep the machine unplugged when you do this. Once done, I'd clean the tray again and run fresh water through the internal pipes about 5 times or so to remove any risidual.3) The machine will work without power - just press the button, water comes out at ambient temperature. The power is needed to chill the water only.4) The machine will make a little bit of noise when it is chilling the water - this last about an hour for me. The noise isn't loud at all, no more loud than a normal fridge in the kitchen so doesn't bother me at all. Once the water is cold, the blue light comes on the front and the chiller turns off anyway.5) It seems to store plenty of water ice cold. I was worried it may only give a glass then the rest of the water would have to be cooled but there seems to be loads.6) As some other reviewers mention, you have to hold the button in for the water to come out - if you have slower flow of water, you need to fill it up - it's gravity fed so there's no pump (thus working without electric) so if you don't have a lot of water in the upper tank, the flow will be a bit slower but with the tank over half full, the flow is acceptable.7) The device is not plumbed in at all - you fill the top of the machine using a jug or similar. There is no waste, it has a drip tray.8) Water capacity is good - can store a lot of water so you won't be refilling all the time.9) Filter needs changing every month but these seem pretty cheap and it's easy to change them - they fit on the bottom of the top plastic tray. You push it in slightly off the oval alignment then turn clockwise to lock in. To remove, turn anti clockwise and pull down.I hope the above is useful for people - I'm impressed with my machine but takes a bit of setting up with running the water through so be patient. Once it's done though, it's a doddle and filter changing is really easy so don't have to go through the setup again.I had looked at other brands of water filters which are plumbed in such as Virgin Pure but the price of the machine is ridiculous and then it's either £200 a year to replace the filter (2 each year, every 6 months) and UV thing (once a year) or you can sign upto their plan thing which is £13 a month - no thanks! This machine does a similar job for a fraction of the cost.For the manufacturer, things could work on for future models:1) Option to automatically fill a glass so don't have to keep button held down2) Higher clearance between output nozzle and drip tray so it fits a larger pint glass under it3) Option to adjust temperature - it's ice cold but some may want it colder or slightly milder perhaps

5.0 out of 5 stars Great product

A. · 20 July 2025

Great product, does exactly what it says. Cool water at push of a button. Easy to use. Quite slow filling large glass or bottle.

5.0 out of 5 stars This filter/cooler is amazing and looks so good.

M. · 9 September 2025

This cooler is fantastic. To have lovely cold fresh filtered water all the time is just wonderful. It looks so good on our worktop.

4.0 out of 5 stars Nice cold water

A.C. · 17 April 2025

Working fine, though it took about 4 hours to complete cooling the water! Not the 90 mins as stated! I thought it was broken for a while!Plus it wouldn't dispense water at first, I had to jiggle the little plug thing then it worked. Nothing about that in the manual nor any trouble shooting tips which would have helped.

5.0 out of 5 stars Lovely cool water

K. · 3 May 2025

I read the other reviews before purchasing, I soaked my water cartridge for over half an hour, it does take a time for the first time you fill the tank up but I found it’s well worth the wait! I have not got a plastic taste, the water is really cool and it’s so easy to use. I’m very happy with my purchase!

1.0 out of 5 stars Could have a better filtration for it's size!

M.V. · 14 July 2025

Why did you choose this product over others?:Really bulky machine and not looking bad but this use a Brita filter and not 5 steps filtration as adevrtised. Whats the point the have another large appliance in the kitchen which can be replaced? Chilling the water is a plus, but you cannot set the temperature you want so you end up drinking too cold water or room temperature. No other choice.

5.0 out of 5 stars Good value water filter

A.M. · 5 September 2025

Excellent water filter

3.0 out of 5 stars Slow pour but not a problem

M.a. · 25 September 2025

Perfect temperature I do not understand how people say. It’s too cold. If it was just leave it for 5 minutes. Slow pour but that’s not an issue. Only a few seconds. No chemical taste at all perfect shop bought filtered water taste. Not too big perfect for end of counter placementMy only issues ,Takes over an hour to filter and light up. I do this over night. So all goodAn adjustable cup size auto cup fill. Ie 2 cup or 3 cups , large ,medium , small would be idealIt’s a little noisy when no other sounds are around. But not a problem

Es manual

W. · 9 December 2023

Muy caro para ser manual. Hay que estar apretando el botón para que salga el agua.