5.0 out of 5 stars Brilliant gadget - and brilliant customer service

J. · 16 July 2015

I love, LOVE this little gadget – it is quiet and very effective….and I only realised how much I loved it when I stopped using it!I bought it, believe it or not, for my much-beloved cat whom we thought was suffering from allergies at the time. I really felt that it helped ease his breathing…some days he’d be poorly and lie under the bed. Couple of hours with the PureMate on, he’d come back downstairs – his regular, always-hungry, self. As it turned out, it wasn’t an allergy but a massive tumour at the back of his nose and he didn’t wake from the endoscopy. Broken-hearted, I packed the machine away a few weeks later. Woke up during the night sneezing my head off and I realised that I’d been thoroughly enjoying the effects of the ioniser too. I appear to be way less allergic to my new little kitten and I’ve not suffered hayfever AT ALL this year. And I have SUFFERED in the past. In fact, it only occurred to me that it WAS hayfever season when I saw another chap on the train suffering horribly! I can’t fault the machine at all – works beautifully, I love the 'scent' that it seems to give off and, other than the occasional fzzzzl, it’s virtually soundless. It certainly wouldn’t bother even the lightest of sleepers.And I can’t fault PureMate’s customer service either. Woke up in the middle of the night a few days ago bunged up and needing an antihistamine. Immediately checked the unit and it seemed it wasn’t working. Emailed the PureMate team and within half an hour I had a response – suggesting that the unit might need a clean and they gave me instructions. Cleaned the machine that evening and got a few weak fzzzls out of it but nothing much…it got me through the night but needed an antihistamine in the morning. Emailed the PureMate team saying I believed the unit broken. As I’d lost all the paperwork, I’d no idea about whether it had a guarantee or not. No worries though - the PureMate team replied right away saying to dispose of the old unit and they were dispatching a new unit right away.It arrived yesterday ….had a BRILLIANT night’s sleep and woke all clear this morning. I LOVE the gadget and I’m THOROUGHLY impressed by PureMate’s customer service – second to none!

5.0 out of 5 stars Easy breathing

s. · 29 August 2017

I bought this because I have hayfever, and also have a room which is a bit on the musty side. I expected, and got clear air.The unit arrived with a mains plug in power lead, or it can be used in a car with a lead which plugs into the cigarette lighter (and would be particularly useful if you have a smoker in the car, and other occupants who become queasy when there is cigarette smoke in the air).There are two settings: high and low, controlled by a slider switch.The power light is green, so not as disruptive as units with a blue light can be.It comes with a set of vanilla scent beads - I've not used these and don't plan to.This makes literally no sound. The air it produces does have a slightly metallic (to my nose) smell, almost a "prickly" scent. If it feels really prickly, I put it on the low setting.I sleep with it on, just by my head. I don't find it at all disturbing for my sleep.I just wish I'd got it years ago, and I am intending to invest in another one. Highly recommended.

4.0 out of 5 stars Good air purifier

F. · 24 July 2014

I suffer from a dust allergy and hay fever and was looking for something to help me sleep at night a bit better.Pros:Lovely smelling vanilla/fresh fragrance!I am sleeping better, the air seems a little clearer when left on for a couple hours.Cons:On the 'low setting' there is a very loud static noise, akin to a radio being tuned to white noise. It is possible that my device is faulty, although the noise is so loud it cannot be ignored. In the manual this is attributed to the humidity of the air, however, on 'high' this static noise is virtually gone.The current of air is very weak, so I find it best to leave on for at least an hour before hand.Verdict:Don't expect jaw dropping results, you simply won't get them. This device helps purify the air, possibly to a level where you can notice it. I find it helpful and a lot cheaper than some of the options out here!

5.0 out of 5 stars Worth every penny

H.B. · 8 May 2025

I have bought two of these Pure Mate Ionic air purifiers as replacements for the two I bought back in 2017 which one of them has finally worn out so bought two to replace them, (if one has worn out then surely the other one, even though it is still working will stop working soon too) these are really rather brilliant devices, they make your rooms feel still and fresh and clean like after a rain storm. The beads of vanilla aroma I received don't have a smell to them, I suspect that is because they're old stock as my original ones back in 2017 I remember had a lovely smell, I just wish Pure Mate would sell replacement beads because they smelled so gorgeous.Talking of smell I have read reviews that people complain about the smell when they first plug them in and for a couple of days or so afterwards, I didn't experience this at all. My machines one in the front room makes me and my wife feel calm and the one in the bedroom, well, that's how we knew it wasn't working because neither of us had had a good nights sleep for a couple of nights which made us check them, as soon as these new ones arrived I plugged one in the bedroom and that night we both got a solid eight hours sleep. It runs quietly so doesn't interrupt your sleep and clears the air of any allergens and dust. When it arrived they were so easy to set up, just put the aroma beads into the screw on basket on the bottom of the unit, plug the power lead into the side of the machine then into a wall socket and that's it, sit back and relax, I highly recommend these devices.

Compact Air Purifier is awesome product for you car

C.P. · 5 February 2023

This product works well for the car. Keeps the air in your car clean.