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4.9 out of 5
98.00% of customers are satisfied
5.0 out of 5 stars Excellent machine
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5.0 out of 5 stars Great machine ...
... makes great coffees, relatively easy to set up and use. Pressure is good, it looks fabulous on the counter
4.0 out of 5 stars Great coffee, shady consumables tactic.
The Good:To say coffee is perfect, is an understatement. Since this is my first bean-to-cup machine, I cannot say if it is thanks to this particular machine unfortunately. Nevertheless, instant and pre-ground just do not do it for me anymore. I like my coffee black, and its like discovering coffee taste all over again. I do not drink white coffee, but my mom who always drank instant, has been converted in just one day.I can also say that, as long as I am concerned, it is as easy to use as it could be. Do not expect miracles, you have to empty drip tray, grounds container, refill water rather often, and clean milk froth each use. On top of that, you need to descale your machine from time to time. All of that is to be expected in any maker like this. So its not really easy like pouring some hot water over instant granules, but not rocket science neither. Removing and cleaning diffuser is also easy.Consider to do some tinkering. I changed water temperature to maximum (Its not boiling hot, but enough for me) and ground setting to 3.5. Your experience may vary, but this is what I find most satisfactory.The Bad:Removing water tank, without removing the drip tray causes scratches on the metal plate. I think that is a design flaw. You could in theory keep removing drip tray every time you refill water, but water tends to run out more often that the drip tray needs to be emptied.Also it appears that machine has no sensor in the grounds container, and it just keeps count of how many times grounds have been disposed. So if you do not empty container every time you remove the tray, you risk overfilling.The Ugly:Now the real problem. Machine has a descale light, that comes up every time it needs to be descaled. It asked to be descaled twice already, even though I had it for three weeks only. I am in the middle of my second 1kg coffee bag, and while I had not used De'longhi softener, I always poured Brita filtered water in the machine. I contacted the help line and it appears that machine has a water hardness setting, factory set to default level 4 (hardest).Again, the maker has no sensor, and it just keeps track of how many litres of water has been used. That is not necessarily a bad thing, sensors tend to malfunction after some time. Keep in mind, that you need to use expensive De'Longhi Eco-Decalk, or you may lose warranty. Crazy thing is that water hardness setting can be changed, but the manual will not tell you that.Even the nice lady I spoke with has been surprised that my manual does not mention it. She sent me another revision of the manual and voila, machine used to come with water hardness test and instructions how to change the setting. I changed the setting and the warning light (descale) is gone for now. Now I know how important it is to keep limescale off the equipment, but I refuse to spend £15 a month for descalers. Also it seems that the instructions to change water hardness setting has been removed on purpose to generate more income from after sales. I do not like to be tricked like that.Verdict:De'Longhi - you make the best home coffee makers, do not tarnish your brand with shady tactics.
5.0 out of 5 stars Great upgrade on Nespresso
I ordered this to replace my Nespresso machine - I was on my third Nespresso machine in about 5 years, so decided to invest in something a little more substantial. This bean to cup machine is a brilliant middle ground between a fancier machine and the Nespresso machines I've used before. It does have a few drawbacks and isn't quite perfect, but I'm really glad I upgraded to this machine. Firstly, it saves me a lot of money by buying beans compared to capsules, and I can also use the ground coffee spout for an alternate (like a ground decaf for the evening). The machine stores a fair bit of water, so I can make multiple coffees without it running out, and the same goes for the bean tray at the top. I do think the water sensor could be better - it tells you when the water in the tank is out, but can run out mid-coffee, rather than warning you that it won't be enough beforehand. As another reviewer has pointed out too, the stainless steel drip tray gets scratched very easily - it was scratched from mugs alone days after getting the machine, which is disappointing for a premium product. It was quite daunting setting the machine up, but very simple once it gets going - as others have mentioned, it takes a few attempts to find the settings for your preferred taste, but is very easy to adjust. In our house, it was definitely an advantage to be able to make 2 cups at once, and we adjusted the size of the cups easily on the display so we can make 2 large cups of coffee with one press of the button. Overall, it's very expensive but hopefully will last much longer than my Nespresso machines ever did and gives us more control over the taste of our coffees.
5.0 out of 5 stars Looks cool, makes great coffee.
This is a really easy to use bean to cup machine. I set it to the standard settings for the machine and have been happy with that.It is really easy to use. The hardest part of this machine is to not run out of beans.I feel this machine will last for a long time. It feels well made. It looks great. My friends who came to visit, were impressed with it.
My dream cider machine brand
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Great product and not common in Canada
Great product and not common in Canada. Fill it with water and beans, press the button and it makes you a fresh cup that tastes way better than any drip machine. Maintenance and operation is very easy. Instructions are helpful. Make sure vendor sells you a machine that can handle Canadian/USA 120 W vs Europe's 220W. Just because you buy it on Bolo.ca doesn't mean that this is the case. Check with vendor. I use this for an office with 15 employees and it works great. Grinder can be pulled out and replaced!
Excelente Cafetera
Esta trabajando perfecto !!!
Si logras ajustar el cafe... Sera tu cafetera por muchos años
Despues de dos semanas de prueba y estar a punto de devolverla, puedo dejar las siguientes valoraciones:1. Ajustarla (molinillo, cantidad cafe, cantidad agua, temperatura) hasta conseguir la intensidad y volumen de cafe a mi gusto ha sido una tortura. He estado a punto de devolverla porque teniendo la cantidad de cafe a tope y el molinillo como viene de fabrica (6), salia aguado y a mi me gusta intenso, con cuerpo y crema. Regulando el molinillo hacia el 1 (mas fino), no apreciaba diferencia, es mas, parecia mas aguado. Hay que tener paciencia e ir girando el molinillo de punto en punto e ir probando cafes (gastaras mucho al principio).Al final he conseguido un cafe intenso como el de un bar, mejor que el 90% de bares, con dos cafes natural arabica de precio muy asequible (bonka y fortaleza)2. Para los que dicen que gasta mucha agua y tarda mucho en prepararse para el primer cafe... Tarda 20-25seg mas que la nespresso que para nada me parece un problema si va a salir un cafe de verdad. Por lo del agua, si que gasta, pero si pensamos que alarga la vida util de la cafetera, creo que tampoco es importante.3. El tema de la descalcificacion, todavia no me ha pedido nada, dicen que cada dos por tres te pide descalcificar, ya veremos.4. Es grande, mucho mas que una de capsulas.5. El tener doble compartimiento para poner un cafe con grano molido es indispensable porque sino, que hacemos si apetece un descafeinado??Resumen: Una vez consigas ajustar los parametros saldra un cafe digno de la mejor cafeteria, con la ventaja de poder escojer el tipo de cafe y su intensidad.VALE MUCHO LA PENA SI ERES CAFETERO y por este precio no creo que haya algo mejor.EDITO DESPUES DE VARIOS MESES DE USO. La cafetera funciona perfecta, lo que dije en la primera review es correcto. Hay que saber escoger el cafe para que salga con cuerpo. En cuanto a la descalcificación, es muy pesada, la pide cada poco tiempo. Al final he optado por hacer los ciclos de descalcificación cuando yo creo, aunque la maquina tenga un led rojo avisando que te has pasado el ciclo, pero es simplemente eso ya que la cafetera funciona con normalidad...Escoge un buen café y no te defraudara!
convenient
it is very convenient and useful.
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De'Longhi Magnifica S, Automatic Bean to Cup Coffee Machine, Espresso and Cappuccino Maker, ECAM22.110.B, Black
AED273046


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Product origin: United Kingdom
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